Santa Barbara, 3643 State Street34.440271,-119.741893(Show on Map)
5.6
Rated
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
The Rose Garden Inn in Santa Barbara is noted for its picturesque location on Upper State Street, providing convenient access to the city center, beaches and various attractions. Guests particularly appreciate its quiet yet well-connected environment with nearby bus stops offering direct routes to key spots like the historic district and the Mission.
Many guests enjoy the ample free parking and the helpful and friendly staff, citing positive interactions with receptionists and housekeeping. However, others have faced challenges finding available parking due to shared use with a restaurant and ongoing construction.
Rooms at the Rose Garden Inn receive varied reviews with some appreciating the newly renovated spaces and modern amenities, such as refrigerators, microwaves and free Wi-Fi. Nonetheless, significant inconsistencies remain with some rooms failing to meet cleanliness standards and showing signs of wear and tear. Issues like thin walls, noise from neighboring rooms and insect problems are reported.
The breakfast service is a significant area of concern with many guests disappointed by the lack of provided breakfast despite advertising. However, they note the proximity of good breakfast places nearby.
While the free Wi-Fi is praised for its strength in certain areas, many guests have experienced inconsistent connectivity and slow speeds. The hotel is also recognized as being dog-friendly, though there is an additional nightly pet fee.
The general consensus highlights that despite ongoing renovations and efforts to improve, the Rose Garden Inn still has several areas needing significant upgrades to ensure a consistently pleasant stay, including cleanliness, room maintenance and the breakfast offering.
Categories
Dog Friendly
As a motel, it may offer basic accommodations suitable for pets, though specific pet amenities are not detailed in the provided snippets.
Cheap
Rose Garden Inn offers comfortable rooms at an affordable price. Its location on State Street is convenient for accessing various attractions.
Free Wi-Fi
Parking
Accessible
Room Types
King Room
Queen Room
Queen Room with Two Queen Beds
Room Selected at Check In
Guest Reviews
5.6
Rated
Review Summaries
Location
Nestled in picturesque Santa Barbara, the Rose Garden Inn offers a prime location that guests find highly convenient. Situated on Upper State Street, the hotel’s proximity to major roads ensures easy access, making it a breeze to reach the city center, beaches and various attractions. Guests appreciate its central location, which is a short drive or bus ride from downtown and the waterfront and conveniently close to supermarkets, restaurants and shopping centers like La Cumbre.
The area around the inn is quiet yet well-connected with nearby bus stops providing direct routes to key spots such as the historic district and the Mission. For those visiting Santa Barbara for business or events, the inn’s location proves ideal, offering close proximity to work sites and venues.
Overall, visitors have found the location of Rose Garden Inn to be perfectly suited for exploring the best of Santa Barbara with many points of interest and amenities just a short distance away.
Breakfast
The breakfast experience at Rose Garden Inn receives mixed feedback from guests. While some praise the availability of free breakfast and describe it as amazing, numerous reviews highlight the absence of breakfast options. Several guests mention that no breakfast is provided at all, not even coffee or snacks and express disappointment over the lack of milk or coffee makers, which were advertised. The hotel's high price without complimentary breakfast also leaves some guests dissatisfied. Despite the scarcity of breakfast service on-site, guests note that there are nice places for breakfast nearby.
Rooms
The Rose Garden Inn features a mixture of newly renovated and older rooms, some of which have modern bathroom fixtures and clean, spacious areas. Guests appreciate amenities such as refrigerators, microwaves and free Wi-Fi. However, the property suffers from inconsistencies with some rooms not meeting cleanliness standards and showing signs of significant wear and tear, including outdated furnishings, peeling walls and exposed electrical wiring.
While some rooms boast newly painted walls and updated bathrooms, others have been criticized for poor upkeep, musty smells and infestations like spiders and cockroaches. Thin walls and noise from neighboring rooms have also been a concern for some guests. Despite the issues, the geographical location is convenient with proximity to food options and supermarkets and the hotel staff has been noted as friendly and helpful.
Overall, while the hotel is making efforts to renovate and improve, there are still several rooms that require significant upgrades to offer a consistently pleasant stay.
Beds
The beds at Rose Garden Inn receive mixed feedback from guests. Many reviewers appreciate the comfort with numerous mentions of comfortable beds, featuring mattresses that are often described as really comfortable and king-size beds that are super comfortable. However, these positive points are countered by various complaints. Beds are frequently noted as old and uncomfortable with issues including stained and dirty-looking sheets, small uncomfortable pillows and thin, wrinkled blankets. Several beds were jammed awkwardly against walls or underneath air conditioners, adding to the discomfort. Some guests specifically highlighted problems such as beds having a funny smell despite being comfortable and the appearance of stained bedding detracting from the overall experience. While some enjoyed the comfort of the bedding, the consensus suggests that a renovation and replacement of certain bed elements would significantly enhance the stay for future visitors.
Cleanliness
Reviews of Rose Garden Inn suggest a mixed experience regarding cleanliness. Some guests reported clean and comfortable rooms, noting that spaces felt welcoming upon initial entry. However, numerous reviews highlighted significant cleanliness issues. Common complaints included dirty floors, stained linens and towels and moldy bathrooms. Guests frequently encountered grimy surfaces, unwashed bath mats and an unpleasant moldy smell in rooms. Several noted that their rooms were insufficiently cleaned and found left-over items like used soap or toothpaste on the walls.
Insect problems were severe with reports of ants, cockroaches and spiders present in rooms. Some mentioned that rooms were dusty with sand on sheets and webs near the ceiling. Exhaustive feedback cited the poor state of general room maintenance with broken windows, chipped paint and outdated furniture. Hallways and trash areas were also pointed out as dirty, roach-infested and cluttered with construction material.
While the hotel claims ongoing renovations, the conditions in many rooms seemed to detract from overall guest satisfaction. Despite occasional mentions of fresh paint and comfortable rooms, the prevalent issue of cleanliness and upkeep overshadowed positive remarks.
Staff
At Rose Garden Inn, the impression of the staff greatly varies among the guests. Many reviews highlight the staff's friendliness and helpfulness, noting that the receptionists are often kind, courteous and welcoming. A majority of guests felt warmly greeted with an easy check-in process and appreciated the staff's willingness to explain things and offer recommendations.
Several specific mentions include the night shift manager being very cool and a genuinely friendly front desk team. Housekeeping also received positive comments for being helpful and kind. Guests noted the efforts of some staff members, such as pointing out room features before payment and ensuring the guests were comfortable.
However, there were notable criticisms from other guests. Some described encounters with staff as rude, unfriendly and even high. A few reviewers pointed out issues with the overall organization of the personnel, mentioning instances of not finding the receptionist or experiencing poor customer service. Moreover, the owner and some specific front desk employees were criticized for their unpleasant attitudes and lack of responsiveness.
Despite these mixed reviews, the general consensus leans towards a friendly and accommodating staff, but with a significant need for more consistent service quality and staff demeanor across all shifts.
Wi-Fi
The Wi-Fi at Rose Garden Inn has received mixed feedback from guests. Many visitors have praised the accessibility and strength of the Wi-Fi signal, labeling it as good or strong and appreciating the availability of free Wi-Fi throughout the hotel. However, a significant number of guests have reported issues such as weak or inconsistent signals, no Wi-Fi signal in their rooms and even complete nonexistence of internet connectivity in some areas. Some have also mentioned slow internet speeds and poor connectivity, which made it challenging to use the service effectively. The experience seems to vary widely, suggesting that while some areas of the hotel might offer reliable internet access, others might need improvement.
Parking
Rose Garden Inn offers a mixed experience when it comes to parking facilities. On a positive note, many guests appreciated the availability of free and private parking on-site, which doesn't come with additional fees. The inn boasts ample parking spaces, which several guests found more than adequate. Parking spots are also easily accessible and the presence of a car charging station adds convenience for electric vehicle users.
However, there are significant drawbacks to consider. The parking lot is shared with a restaurant, resulting in limited availability during peak times. Additionally, construction materials occupying parts of the lot can make finding a spot more challenging. Several guests reported tight and insufficient parking spaces with some even having issues finding parking at all during their stay. The small size of the lot and the occasional presence of loiterers and a homeless meal distribution add to the concerns.
Overall, while the Rose Garden Inn provides ample, free parking for many guests, potential visitors should be prepared for possible limitations and occasional difficulties in securing a parking spot.
Dog Friendly
Rose Garden Inn is recognized for its welcoming atmosphere for guests traveling with dogs. The hotel maintains a pet-friendly policy, allowing dogs to stay on the premises, making it a convenient option for those who wish to bring their four-legged companions along. However, guests should be aware that the hotel does implement an additional charge for pets with a noted fee of $25 per night. This facility appears to cater well to dogs, offering a dog-friendly environment, ensuring that animal lovers can comfortably include their pets in their travel plans.
FAQ
No, Rose Garden Inn doesn't have any pool.
No, a spa isn't available at Rose Garden Inn.
Yes, Rose Garden Inn welcomes dogs.
Yes, parking facilities are available at Rose Garden Inn.
