This hotel provides comfort and convenience with well-appointed rooms and various amenities. It offers a blend of style and convenience suitable for business and leisure travelers.
This hotel offers views of the Popocatepetl and Iztaccihuatl volcanoes. It features an outdoor swimming pool, a 24-hour fitness center, and multiple dining options including Mexican, international, and Italian cuisine.
This hotel offers an authentic immersion in the region's vibrant culture and rich history. It features luxurious suites housed in a historic 19th-century building, blending timeless craftsmanship with modern living. It operates entirely on 100% renewable energy.
Summary of reviews related to the '5 Star' category
Banyan Tree Puebla is a fantastic hotel - gorgeous, spectacular and amazing! It boasts outstanding facilities and exceptional service, making it a perfect place to stay in Puebla. The views from the bar are spectacular and the staff is fabulous. For special events or an excellent escape, this hotel is a piece of heaven in Puebla. While some guests feel that the hotel requires homogenization of service standards, others think it's a solid European four-star and superb hotel. The hotel offers peace and tranquility with both comfort and luxury. The breakfast is very generous and the beds are comfortable. The rooms are spacious and pleasant, the cleanliness, service and atmosphere is exceptional throughout the property. Guests agree that Banyan Tree Puebla is an excellent option in Puebla and they highly recommend it.
This stylish hotel combines modern design with historical elements of a former water factory. It features a rooftop pool with city views, a spa, and a restaurant popular with locals, offering a unique and sophisticated experience.
This adults-only boutique hotel provides a serene and intimate atmosphere. It features uniquely decorated rooms and personalized service, ideal for a relaxing getaway.
Known for its stunning architecture and tranquil ambiance, this hotel offers elegant rooms and suites with refined decor. Guests can enjoy the beautiful courtyard, gourmet dining, and exceptional service, making it a top choice for discerning travelers.
Summary of reviews related to the '5 Star' category
Quinta Real Puebla, a stunning 15th-century convent transformed into a five-star hotel, leaves a lasting impression with its breathtaking beauty and historical ambiance. The marvelous surroundings and the building's historical context add to its charm, making it one of the most visually appealing places to stay.
The service is excellent with staff being exceptionally attentive to guests' needs, contributing to the hotel's high standards. Cleanliness is a strong point here, as everything is maintained meticulously. The amenities provided are essential and align well with the hotel's standard, ensuring a comfortable stay for international visitors.
However, there are some notable drawbacks. Some guests pointed out maintenance issues, potentially exacerbated by the last two years of the pandemic. Issues like peeling plaster in rooms and the quality of food being questionable, described as greasy and possibly reheated or packaged, were cited. There are also concerns regarding the bathroom and room sizes, leading to impressions that the value for money does not always match the expectations set by a five-star rating.
While many aspects of Quinta Real Puebla do meet the five-star standards, certain areas require attention to rectify what some guests feel only qualifies as a three-star experience.
This hotel stands out with its unique blend of historical charm and modern luxury. It features beautifully decorated rooms, a serene courtyard, and a restaurant serving exquisite regional cuisine. The personalized service adds to its appeal.
Summary of reviews related to the '5 Star' category
Hotel Boutique Casareyna is a fabulous, exceptional 5-star hotel located in the heart of Puebla. The hotel's facilities and services are top-notch with luxurious and comfortable rooms, a lovely pool and jacuzzi and excellent restaurant with delicious food. The staff is friendly and always willing to help with anything guests may need, making for a truly unforgettable and relaxing stay. The hotel's location is also perfect for sightseeing with many attractions within walking distance. Some minor issues were mentioned, such as cold pool water and a lack of variety in the breakfast options. However, overall, guests highly recommend this hotel and will remember it as one of the best they've visited.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 36 hotels in and around Santa Maria Atlihuetzian