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Summary of reviewsMaxim Plaza Hotel is highly regarded for its strategic location in Juiz de Fora, offering easy access to Avenida Rio Branco and various local amenities. Guests appreciate the added value of inclusive parking in the daily rate and praise the surroundings for their safety. The hotel is noted for its exceptional customer service, with staff at the reception and breakfast area consistently creating a welcoming and supportive environment.
The hotel's breakfast receives mixed reviews, with many guests praising the generous and tasty buffet, although some suggest improvements in variety and availability of certain items. Despite this, the breakfast experience is generally positive, thanks to the courteous and attentive staff.
Rooms are described as spacious, comfortable, and clean, contributing to a pleasant stay. However, some areas show signs of aging, such as outdated features and noise issues, particularly from nearby trains. The hotel maintains high cleanliness standards, with well-maintained linens and towels.
Staff at Maxim Plaza are frequently commended for their politeness and professionalism, significantly enhancing the guest experience. The hotel offers reliable service across different areas, making guests feel valued and eager to return.
Parking is generally well-received, providing easy access and efficient management despite its small size. The hotel's beds, however, receive mixed feedback, with some guests finding them comfortable, while others note issues with double bed setups and occasional discomfort.
Maxim Plaza Hotel offers excellent value for money, often exceeding the expectations associated with its three-star rating. Guests find it reliable and functional, making it a preferred choice for those seeking affordability without compromising on comfort. While some areas could benefit from modernization, many guests are planning to return, highlighting the hotel's overall appeal.
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