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Summary of reviewsSilva Hotel Spa-Balmoral is situated in an ideal location, close to the city center and surrounded by beautiful forests and lakes. Guests can look forward to a satisfying breakfast with plenty of choices, although some found the quality to be average. The hotel offers a wide range of rooms with some offering spectacular views of the lake and forest. While cleanliness is a mixed bag, the hotel's staff is incredibly friendly and professional, making for a pleasant experience. The hotel's spa area offers a correct wellness experience, but access to some facilities may incur an extra cost. The swimming pool is enjoyable, although some improvements could be made. Families with children may not find the hotel to be the ideal destination due to limited access to the swimming pool. The beds are comfortable, although some guests experienced disappointment with the quality of bedding or pillows. While the hotel advertises itself as a 4-star luxury establishment, recent guest reviews suggest that it falls short of expectations, particularly in terms of poor cleaning standards. Despite this, the hotel's location and friendly staff make for a pleasant stay.
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