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Summary of reviewsVan der Valk Hotel Rotterdam - Blijdorp stands out as a well-located establishment appreciated by both leisure and business travelers. Its proximity to Blijdorp Zoo, easy accessibility from Rotterdam Airport and nearby public transport make it ideal for exploring the city. The hotel scores well on convenience with its ample and reasonably priced parking facilities.
The breakfast experience is frequently lauded for its variety and quality, featuring a rich buffet, although some guests find it pricey. Dinner at the hotel also receives high praise for its delicious meals with particular highlights including themed dinners before events like the marathon. Nonetheless, some dining experiences are marked by long waits and occasional service hiccups.
Rooms at the hotel offer spaciousness and comfort with many guests appreciating the modern decor and practical amenities. However, there are mentions of outdated structures and minor maintenance issues affecting the overall perception. Cleanliness satisfaction varies significantly among guests with some applauding the tidiness while others report lapses, particularly with carpets and bathrooms.
Guest feedback about the staff is predominantly positive with many commending their friendliness and helpfulness, especially within the restaurant. Yet, some inconsistencies in attentiveness, mainly during check-in, have been noted. The free WiFi service is generally perceived as reliable, though inconsistencies in signal strength and a lack of adequate power outlets warrant attention.
The hotel's family-friendly policies make it a popular choice for those traveling with children, offering spacious rooms and convenient amenities like adjacent room preferences and child-friendly dining options. Its location near the zoo and provision for bicycle rentals further enhance its appeal.
While the beds are generally regarded as comfortable, there are occasional reports of issues with mattress quality and bed-making standards. The hotel's adherence to its four-star rating draws mixed feedback with some guests feeling that certain aspects, such as food quality, could better reflect the expected standards.
In summary, Van der Valk Hotel Rotterdam - Blijdorp provides a comfortable and convenient stay in a prime location with commendable breakfast and dining options, friendly staff and family-friendly amenities. Addressing the inconsistencies in room maintenance and cleanliness, enhancing WiFi and power outlet availability and ensuring service quality can further elevate the guest experience.
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