The Wilkes-Barre Inn & Suites enjoys a convenient location that's appreciated by many guests. It is close to various attractions, including a mall, casino and numerous dining options, making it ideal for travelers. The hotel's location near the highway and a short drive from Scranton enhances its appeal for those needing a stopover point. Guests also found the surroundings peaceful and scenic and the rooms clean and comfortable, which complements the advantageous positioning.
Reviews about the breakfast offered at the hotel were quite mixed. Although some guests found the breakfast adequate in the past, many were disappointed with the absence of breakfast during their stay, despite it being advertised. This inconsistency has notably affected guest satisfaction.
The rooms have garnered mixed feedback. Positively, the beds were frequently described as clean and comfortable, providing a restful sleep. Some rooms have been recently renovated and the artificial wood floors were noted for their cleanliness over carpet. However, recurring issues such as cleanliness problems, outdated bathrooms, unpleasant odors and malfunctioning appliances were reported by several guests.
Cleanliness and maintenance were areas where the hotel faced significant criticism. While some guests did commend the comfort and cleanliness of certain rooms and the responsiveness of the housekeeping staff, many others reported encountering dirty conditions, unclean bathrooms and unpleasant odors. The overall state of the hotel seemed to need substantial improvement in this regard.
The staff at the Wilkes-Barre Inn & Suites generally received positive remarks for their friendliness and helpfulness. Specifically, staff members like Tyra were praised for exceptional service, which significantly enhanced guest experiences. However, there were instances where guests encountered rude or unhelpful staff, indicating inconsistency in service quality.
The availability of free wifi was appreciated, though its reliability varied among guests. Some found the service to be consistent and useful, while others encountered significant connectivity issues, reflecting an area needing attention.
Parking at the hotel presents challenges, as the lot is shared with two other hotels, making it often overcrowded and limiting available spaces. Guests noted the parking lot was sometimes dark and incidents of vehicle damage were mentioned.
The comfort of the beds was frequently praised with many guests enjoying a good night's sleep. Nevertheless, some faced issues with mattress quality, including ones that were too hard or improperly maintained, impacting their stay.
In summary, while the Wilkes-Barre Inn & Suites offers a favorable location, comfortable beds and generally friendly staff, it needs considerable improvement in cleanliness, breakfast offerings, wifi reliability and parking arrangements.
Host Inn an All Suites Hotel impresses guests with its prime location nestled amidst scenic mountains and its close proximity to essential points of interest such as Interstate 81, casinos, dining venues, and event spaces. The accessibility and convenience, along with the abundance of nearby stores and restaurants, make it an appealing choice for visitors. The views from the odd-numbered side of the hotel add tranquility, while practical amenities such as ample parking and heated indoor pools enhance the experience.
The hotel is especially praised for its spacious suites, likened to one-bedroom apartments with living rooms and kitchenettes. These accommodations are well-equipped with amenities like full-sized refrigerators and dishwashers. Guests appreciate the comfort and cleanliness of the beds, contributing to an overall satisfying lodging experience. The hotel’s pet-friendly policy further enhances its family-friendly atmosphere.
While the breakfast offerings receive mixed reviews, with some enjoying the selection and service provided—especially the friendliness of staff like Carrie—others feel disappointed by its inconsistency. Nonetheless, the presence of friendly and helpful staff, including individuals like Sherri, Cindy, and Carrie, is a significant highlight. They are known for their warm demeanor and go above and beyond to ensure a pleasant stay, often accommodating specific needs.
Free WiFi is a concern due to reports of weak signals and poor connectivity, but the shortcomings of the internet service are somewhat balanced by other amenities. The property offers an accommodating option for business travelers with its budget-friendly nature, spacious rooms, and essential amenities like kitchenettes.
Host Inn’s focus on being dog-friendly garners much appreciation from pet owners, who value the warm reception and amenities provided for their furry companions. The overall experience is marked by comfortable accommodations and cost-effectiveness, making it a suitable choice for travelers seeking budget-friendly yet satisfactory lodging. While there are areas for improvement, such as cleanliness and WiFi, the hotel remains a practical and appealing choice for many visitors.
Days Inn by Wyndham Wilkes Barre offers a pleasant and value-driven experience for travelers. Centrally located, it provides easy access to the Interstate, downtown shopping, dining options like IHOP and Friendlies and essential stores. Its proximity to restaurants and amenities makes it an ideal choice for both personal and business travelers. Guests appreciate the competitive pricing, quiet environment and convenient, clean accommodations.
The breakfast garners mixed reviews but includes a variety of quick grab-and-go items such as breakfast sandwiches, waffles, muffins, yogurt and cereals. While some guests found it satisfactory and appreciated the extended breakfast hours, others felt the options were minimal and lacked sufficient beverage choices.
Rooms at the hotel are consistently noted for their cleanliness and spaciousness. Visitors highlight comfortable beds, quiet surroundings and cozy atmospheres that contribute to a good night's rest. Minor issues like a musty smell or hard pillows were mentioned but did not significantly impact the overall positive experience.
Cleanliness is a strong point for the hotel with guests frequently praising the upkeep of both rooms and bathrooms. The hotel maintains a welcoming environment enhanced by a friendly and helpful staff. Specific team members, such as Julian and James at the front desk, received accolades for exceptional service. Although there were isolated comments about less welcoming check-ins, the general consensus is that staff are accommodating and contribute positively to the guest experience.
Overall, Days Inn by Wyndham Wilkes Barre is recognized for its comfortable beds, clean rooms and affordable rates, combined with a location that meets various travel needs seamlessly.
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