Info
Summary of reviewsHotel ESSENCE garners high praise for several key aspects, making it an attractive option for a variety of guests. The hotel's location is frequently highlighted for its strategic yet tranquil setting. Positioned conveniently near major highways and the Chennai-Bangalore bypass, it offers easy access for travelers while maintaining a calm, peaceful environment away from the city center. Visitors appreciate the clean and well-maintained rooms, coupled with reasonable pricing and friendly, polite staff, enhancing the overall appeal of the property.
The hotel's breakfast service receives mixed feedback. Positive remarks focus on the delicious taste and variety of the available options. Nonetheless, some guests report limited choices and occasional issues with service delivery, suggesting room for improvement. In addressing these concerns, enhancing the available choices and clarifying complementary breakfast offerings could significantly enhance guest satisfaction.
Dinner experiences at Hotel ESSENCE also reflect mixed sentiments. Positive reviews commend the taste and service at the Anantam restaurant and the availability of room service dining for vegetarians. However, the current absence of an in-house restaurant is noted as a significant downside, compelling guests to rely on nearby eateries or food delivery services for lunch and dinner. Despite this, the proximity to several good restaurants within walking distance offsets the inconvenience to some extent.
The rooms at Hotel ESSENCE receive high marks for cleanliness, comfort and maintenance. Guests appreciate the excellent condition of the rooms, comfortable beds and basic amenities. While some find the room sizes slightly smaller than expected, the majority still deem them acceptable with some rooms offering pleasant mountain views as an added bonus.
Cleanliness is a standout feature at Hotel ESSENCE with numerous reviews praising the hygienic and well-maintained environment. The hotel's newness contributes to its pristine condition and guests frequently highlight the spotless rooms, clean linen and tidy common areas, describing their stay as both clean and comfortable.
The staff at Hotel ESSENCE significantly enhance the guest experience. They consistently receive accolades for their helpfulness, friendliness and dedication to providing courteous and cooperative service. Guests often highlight the politeness and supportive nature of the staff, recognizing their efforts to ensure a pleasant stay.
Parking options at the hotel are somewhat varied with guests noting the availability of parking space including street-side parking. However, the limitations of parking facilities and occasional availability issues during peak times bring about mixed reviews. Some guests find the parking arrangements adequate, while others express dissatisfaction, suggesting potential challenges during busy periods.
In summary, Hotel ESSENCE excels in offering a strategic yet serene location, clean and comfortable rooms and exceptionally courteous staff, making it a preferable choice for convenience and rest. Enhancing the breakfast service and addressing dining options, along with improving parking arrangements, could further elevate the overall guest experience.
Show moreRead review summaries for all categories
Categories
