Info
Summary of reviewsOriginal Sokos Hotel Vantaa is celebrated for its strategic and central location, making it an ideal choice for travelers valuing convenience and accessibility. Situated near Tikkurila train station, the hotel ensures quick connections to Helsinki central station and Vantaa airport. Guests highlight the ease of travel, both locally and for longer distances and appreciate the nearby amenities such as shops, restaurants and a small park.
The breakfast experience at the hotel is highly praised, offering a wide variety of delicious options including vegan and vegetarian choices and starting as early as 5 am to accommodate early departures. The breakfast staff are commended for their friendliness, adding to the positive experience.
Rooms at the hotel receive mixed feedback. Many guests appreciate the spacious, clean and quiet accommodations with comfortable beds and nice views. However, some rooms show signs of age and wear and there are occasional reports of inconsistent cleaning standards, noise issues and outdated decor. Guests found it challenging to adjust room temperatures and noted the absence of conveniences like fridges in some rooms.
Cleanliness throughout the hotel is generally appreciated with many rooms described as neat and well-maintained despite their age. However, some guests encountered lapses in cleaning thoroughness, such as dusty floors and lingering smells, detracting from the overall experience.
The staff at Original Sokos Hotel Vantaa are highly regarded for their friendly, professional and helpful demeanor. Positive guest interactions are frequently mentioned, from smooth check-ins to excellent customer service, significantly contributing to the hotel’s pleasant atmosphere.
The Wi-Fi experience at the hotel is less favorable with many guests reporting weak and unreliable connections. This inconsistency poses challenges for those needing a stable connection for business or streaming purposes.
Parking at the hotel receives mixed reviews. While the availability of accessible and heated parking is appreciated, many guests expressed concerns about high fees and limited parking spaces. Navigating the underground garage can also be difficult.
Guests generally find the beds comfortable and conducive to a restful sleep with the majority describing them as clean and well-supplied with pillows. However, a few mentions of varying firmness and some quality issues with bed springs are noted.
As a four-star hotel, Original Sokos Hotel Vantaa largely meets guests' expectations for quality and convenience, especially noting the excellent breakfast. The hotel is particularly suited for overnight stays close to the airport and offers a consistent standard aligned with the Sokos Hotels brand.
For business travelers, the hotel's location near the Tikkurila train station is a standout feature, ensuring quick and convenient access to Helsinki and the airport. Despite some suggestions for improved Wi-Fi, the hotel’s facilities and services cater well to those needing a reliable and comfortable place to stay on short notice.
Show moreRead review summaries for all categories
Categories
