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Summary of reviewsThe 'Holiday Inn Helsinki-Vantaa Airport by IHG' is lauded for its exceptional location near Helsinki-Vantaa Airport with travelers frequently highlighting the convenience of its proximity and the efficient, free shuttle service. The ease of access to local amenities like the Jumbo shopping center and good transport connections to Helsinki’s city center make it a strategic choice for both short and extended stays. Despite the airport vicinity, the environment remains peaceful and restful.
The breakfast experience is another standout feature with guests praising its versatility, quality and ample offerings that cater to diverse tastes, including gluten-free and various regional options. The service, particularly the early start time at 5 am, is appreciated by early travelers. Although some guests found it pricey, the overall feedback on breakfast is highly positive.
Dinner at the hotel is characterized by tasty food with quality local and international dishes. However, guests noted the limited menu options, high prices and sometimes long waiting times for food. Service quality received mixed feedback with mentions of both attentive service and occasional inefficiencies.
Guest rooms are consistently described as clean, tidy and equipped with comfortable beds and useful amenities like tea and coffee kettles. While the rooms are noted to be functional and cozy, many guests pointed out that they are small and dated with some furnishings in need of renovation.
The hotel’s cleanliness is generally well-regarded with many guests noting the clean and well-maintained environment. Occasional lapses in bathroom cleanliness and furniture upkeep were mentioned but are relatively rare.
Staff at the hotel receive widespread praise for their friendliness and professionalism. The reception staff, in particular, is often highlighted for their welcoming and helpful attitude, although a few guests experienced service inconsistencies.
Free Wi-Fi is a valued amenity with guests typically finding it reliable and fast. Some guests, however, reported occasional connection issues and challenges with initial setup instructions.
The gym and sauna suite, particularly the public sauna, are appreciated by guests, though the gym itself is noted to be small and not very well-equipped.
Parking at the hotel is convenient and affordable, complemented by a shuttle service to the airport. While some guests noted the additional costs and occasional scarcity of parking spaces, most found the experience generally positive.
Families find the hotel accommodating with features like play areas, free meals for kids and family-friendly rooms. The combination of friendly staff and thoughtful amenities makes for a relaxing stay.
Guests frequently commend the comfort of the beds, although opinions vary on size and firmness. Overall, while there are occasional mentions of the beds being too soft or firm, the general consensus is that they contribute to a pleasant sleeping experience.
In summary, the 'Holiday Inn Helsinki-Vantaa Airport by IHG' stands out for its excellent location, comprehensive breakfast options, clean accommodations and friendly staff, making it a convenient and comfortable choice for travelers.
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