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Summary of reviewsApart Hotel Family in Sarajevo is highly acclaimed for its serene location on the city's outskirts, providing a peaceful retreat just 5 kilometers from Baščaršija. The quiet neighborhood and high-location offer beautiful and tranquil surroundings, ideal for family travelers. Despite not being in the city's heart, essential services are nearby with good access to shops, cafes and public transport. Guests appreciate the hotel's clean and modern facilities, complemented by excellent parking, including monitored street parking.
The hotel's breakfast receives rave reviews for being delicious, hearty and abundant. The variety and quality of the breakfast buffet cater to diverse tastes with the convenience of options delivered to rooms. Friendly servers enhance the experience, though some guests suggest a need for more variety.
Apartments at Apart Hotel Family are spacious, modern and stylishly furnished, providing ample daylight and a cozy atmosphere. Guests commend the high standard of cleanliness and well-equipped rooms with necessary amenities, making it comfortable for families. However, some noted the absence of air conditioning in the bedrooms. The reception staff is particularly praised for their helpfulness and efficiency, ensuring a pleasant stay.
Cleanliness is a standout feature with the hotel maintaining a spotless environment throughout. The daily cleaning service and calm, cozy ambiance contribute to a relaxing stay. The friendly and dedicated staff further enhance the experience, making guests feel welcome and well-cared-for.
The staff receives high praise for their friendliness, helpfulness and professionalism with individuals like Mr. Esmir and receptionists Asem and Amir noted for their exceptional service. Despite occasional high visitor numbers, the staff's dedication to providing top-notch service is evident.
Parking facilities are well-regarded with secure and accessible options, including off-the-road parking and a private garage. Although street parking can sometimes be challenging, overall, guests find the parking arrangements satisfactory and convenient.
The beds at Apart Hotel Family are described as comfortable and clean, contributing to a cozy experience. Despite minor issues with bed coverings, the general consensus is that the beds provide a good night's sleep.
Overall, Apart Hotel Family is considered a top choice for visitors seeking a comfortable and peaceful stay in Sarajevo. The modern amenities, high cleanliness standards, friendly staff and excellent breakfast make it highly recommended for families and travelers looking for quality accommodation at an excellent price-quality ratio.
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