InfoSummary of reviewsFamily Hotel Ognyanovo receives widespread acclaim for its remarkable location, set in a picturesque and tranquil area with stunning views of both the village and the nearby lake. Guests appreciate the serene atmosphere that fosters relaxation, alongside high praise for both the food and the friendly staff, enhancing the overall experience.
Breakfast offerings at the hotel are generally well-received, noted for their richness, variety and abundance. The buffet style caters to different tastes, though some logistical issues such as tight spaces and long queues during peak times have been mentioned. Despite minor concerns about cutlery hygiene and epidemic measures, the good quality and variety of the breakfast remain strong points.
The hotel's dinner experience is particularly praised for its delicious, authentic food. Guests have noted an improvement in the cuisine, suggesting a change in the chef and appreciate the delicious and varied menu. While occasional critiques mention greasy dishes and some quality concerns, the overall dining experience is positive, characterized by good and fast service.
Room amenities at Family Hotel Ognyanovo are highly praised for their spaciousness, cleanliness and stylish decor. Guests enjoy the luxurious, airy environment, equipped with all necessary amenities and maintained to high standards. Many appreciate the size and comfort of the rooms, particularly those with beautiful views or separate bedrooms, which cater to different family needs and ensure a relaxing stay.
The hotel's commitment to cleanliness is another standout feature with consistently spotless and well-maintained facilities. Both rooms and the spa center receive high marks for their clean, cozy and inviting ambiance, contributing to the overall positive guest experience.
Lastly, the staff at Family Hotel Ognyanovo are frequently described as very friendly, kind and polite. Guests commend their calm, professional demeanor and attentiveness with particular appreciation for the youthful and vibrant atmosphere they help create. The team's constant smiles and courteous behavior significantly enhance the guest experience, making each stay memorable and enjoyable. Show more
InfoSummary of reviewsHotel Paradise receives consistent praise for its excellent location, surrounded by beautifully maintained gardens and set in a serene, picturesque environment. The hotel offers large, clean pools including a mineral water pool and a spacious indoor pool, making it an ideal spot for family vacations. The friendly and qualified staff contribute significantly to the welcoming and enjoyable atmosphere with guests appreciating the good snack service available.
Guests find the breakfast offerings generally satisfactory with many describing it as rich and sufficient. Warm items, quality coffee and fruit juices are highlighted as positive aspects, although there's some room for improvement regarding variety and freshness to cater to diverse tastes better. On the other hand, dinner receives mostly positive feedback with many enjoying the delicious, high-quality food, including fresh local salads and a variety of dishes. The fast and polite service in the spacious restaurant is frequently mentioned, despite occasional comments about the food's diversity and cost.
The spacious, well-maintained rooms at Hotel Paradise are another standout feature. Guests frequently praise the generous size, cleanliness, comfort and beautiful views. The high standard of cleanliness extends throughout the property, including the pools, spa and common areas, thanks to the professional and discreet cleaning staff. The availability of amenities such as air conditioning, connecting doors for larger groups and beautiful green surroundings further enhance the overall comfort and quality of the rooms.
The exceptional cleanliness and comfort of the hotel are complemented by the professional and friendly staff, who consistently receive high marks from guests. Visitors appreciate the polite, smiling and attentive nature of the employees, contributing to a positive and welcoming guest experience. Quick and organized service adds to the overall satisfaction, although there are occasional mentions of slow service due to staffing issues.
The hotel's spa area is another highly praised feature, known for its cleanliness and well-furnished facilities. Guests enjoy the pool, jacuzzi, saunas, steam bath and hammam with the indoor pool's warm, clean water being a particular highlight. The beautifully maintained winter garden adjacent to the spa enhances the ambiance, making it an excellent retreat for relaxation and rejuvenation.
Regarding the pool offerings, both indoor and outdoor pools are consistently praised for their cleanliness, size and inviting environment. The indoor pool, featuring mineral water, is noted for its ample space and comfort, despite occasional concerns about the water temperature. The beautiful winter garden and additional amenities such as the jacuzzi, sauna and hammam further enhance the poolside experience.
In summary, Hotel Paradise stands out for its excellent location, high-quality amenities, spacious and clean rooms, exceptional cleanliness, professional and friendly staff and well-maintained pools and spa facilities. These factors contribute to a comfortable, scenic and enjoyable stay with guests frequently expressing their intention to return for future visits. Show more
InfoSummary of reviewsGRAFFIT Luxury Houses consistently impresses guests with its exceptional hospitality, comfort, and culinary delights. The breakfast experience at GRAFFIT is a major highlight, featuring generous portions and a delightful range of homemade options like doughnuts and banitsa, prepared with care and served by the warmly praised Aunt Vili. The meals, enhanced by scenic views, leave a lasting positive impression, encouraging many guests to return.
The rooms at GRAFFIT Luxury Houses are equally commendable, celebrated for their spaciousness, modern design, and cleanliness. The interiors are both stylish and cozy, providing a tranquil and comfortable environment that is further enriched by breathtaking mountain views. Thoughtfully furnished and meticulously maintained, the accommodations offer a serene retreat marked by comfort and sophistication.
The staff's dedication to exceptional service is another cornerstone of the GRAFFIT experience. Known for their kindness and attentiveness, the team creates a welcoming atmosphere, making guests feel like part of the family. Individual staff members, like Grandma Vili, are often singled out for their friendliness and personal touch, underscoring the strong commitment to guest satisfaction. Together, these elements make GRAFFIT Luxury Houses a highly recommended choice for a memorable and luxurious stay. Show more
