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Summary of reviewsSuper 8 by Wyndham Newport News/Jefferson Ave. enjoys praise for its strategic location, making it a convenient choice for various types of visitors. The hotel is situated near major roadways, numerous restaurants, and shopping venues, such as a nearby Walmart, all of which are accessible on foot. The area also offers family-friendly leisure activities like fishing and is close to attractions like the Huntington Tennis Center and a concert venue. Despite occasional concerns about individuals outside the hotel, its proximity to both essentials and attractions is generally seen as advantageous for those exploring Newport News.
The hotel’s staff consistently receive high marks for their friendliness and accommodating nature. Guests frequently commend the welcoming and helpful demeanor of the team, particularly the front desk personnel, who are noted for their professionalism and knowledge. Such positive staff interactions contribute significantly to guest satisfaction.
When it comes to rooms, guests largely appreciate their cleanliness and some describe them as beautifully decorated. The rooms are often considered spacious and comfortable, with many noting the quality of the beds for a restful night and the showers as hot and refreshing. Nevertheless, there are reports of maintenance issues and unpleasant odors in certain rooms, suggesting some inconsistencies. Overall, guests find the rooms a desirable option within the budget category, offering a clean and cozy stay in Newport News.
The breakfast offerings have a mixed reception. While some guests find the minimal continental options, which include items like cinnamon rolls, fruits, yogurt, and toast, adequate for the price, others feel the selection could be improved. Despite the critiques, the breakfast’s convenience is nonetheless acknowledged.
Cleanliness throughout the hotel is generally perceived positively, with many guests commending the spotless rooms and clean hallways. The hotel makes efforts to maintain a pleasant and odor-free environment. However, there are areas requiring attention, such as dated rooms and occasional odors attributed to tobacco or marijuana. While some guests pointed out cleanliness issues like dirty carpets or bathrooms, the overall impression remains favorable, bolstered by the friendly staff's contribution to a pleasant atmosphere.
Beds at the hotel evoke mixed reactions. While several guests describe them as comfortable and conducive to a great night's sleep, others express discomfort, likening the mattresses to thick cardboard, and find the pillows insufficient. Stains on sheets are noted by a few, highlighting an area for potential improvement. Despite this, many guests enjoy a comfortable experience overall.
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