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Summary of reviewsHilton Pasadena, located in the heart of Pasadena's vibrant downtown, consistently impresses guests with its ideal location, cleanliness, and outstanding service. The hotel is perfectly situated for easy access to a variety of attractions such as Old Town Pasadena and the Pasadena Convention Center, making it a prime choice for both leisure and business travelers. Guests frequently highlight the convenience of walking to nearby restaurants, bars, and shops, while also appreciating the safety and tranquility of the area.
The breakfast offerings receive praise for their quality and variety, with popular items like bacon, pancakes, and waffles enhancing the morning dining experience. While there is no complimentary breakfast option, the reasonable pricing and friendly service in the lobby restaurant contribute to its favorable reviews.
Hilton Pasadena's rooms are noted for their immaculate condition and comfort, featuring cozy beds and modern amenities. Many guests appreciate the spaciousness and well-maintained environment, with some enjoying beautiful mountain views from their rooms. The hotel's commitment to cleanliness extends throughout the property, ensuring that guests enjoy a serene and spotless environment during their stay.
The staff at Hilton Pasadena is frequently lauded for their exceptional service and warm hospitality. From the attentive front desk staff to the courteous restaurant team, guests consistently experience high levels of professionalism and kindness, which enhance their overall experience. While minor communication issues with valet service are occasionally mentioned, the predominantly positive interactions with the staff contribute significantly to the hotel's appeal.
The hotel's gym and fitness amenities, including a clean and well-equipped gym and a warm pool, receive positive feedback from guests seeking to maintain their workouts during their stay. Parking options are mixed, with many guests praising the efficient valet service, though some find self-parking to be less straightforward. Nonetheless, the availability of free parking on weekends is an appreciated perk.
Overall, Hilton Pasadena provides a clean, comfortable, and conveniently located option for visitors to Pasadena, with many guests cherishing their experiences with the friendly staff and comfortable accommodations.
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