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Summary of reviewsHoliday Inn Express South Portland by IHG consistently receives high praise for its exceptional breakfast offerings, which feature a variety of quality options that delight guests each morning. The abundance and efficient restocking of the breakfast spread make it a standout feature, with many visitors choosing the hotel specifically for its renowned breakfast experience.
The rooms are another highlight, appreciated for their spaciousness and thoughtful design. The beds, in particular, receive commendation for their exceptional comfort, providing guests with a restful night's sleep. Cleanliness is also a strong point, with rooms consistently described as very clean and fresh-smelling. While the bathrooms are seen as somewhat small and dimly lit, the room amenities like microwaves, coffee machines, and entertainment options add to the overall convenience and enjoyment of the stay.
The hotel's cleanliness extends beyond the rooms, with meticulously maintained public areas and a well-stocked breakfast station. Although the pool area could benefit from more regular maintenance, the hotel generally offers a pristine environment appreciated by guests.
The staff at Holiday Inn Express South Portland by IHG contribute significantly to a positive guest experience with their friendliness, helpfulness, and efficiency. The reception staff are particularly noted for making the check-in and check-out process seamless. While a few interactions are less enthusiastic, the overall atmosphere is welcoming and accommodating, enhancing guests' overall satisfaction with their stay.
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