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Summary of reviewsTugboat Inn garners praise chiefly for its spectacular location, nestled right on the harbor, offering mesmerizing water views that many guests find enchanting, especially during calm mornings. The convenience of its proximity to the town’s shops, restaurants and attractions allows guests to explore on foot, further enhancing the stay. The balconies provide a serene spot to enjoy the charming scenery, complementing the overall tranquil and idyllic atmosphere.
While the Tugboat Inn does not offer breakfast, its on-site restaurant receives high marks for its excellent dinner service, delicious food and warm hospitality. Guests appreciate the variety in the menu and the restaurant’s ambiance, often enjoying live music and dancing. Despite occasional closures, the overall dining experience remains favorably noted.
Room cleanliness and comfort are positively highlighted with many guests enjoying the captivating harbor views from their decks. However, the rooms have mixed feedback with some noting that they are small, dated and crowded with furniture. Issues with cleanliness in certain rooms, such as dirty carpets and uncleaned bathrooms, have been reported. Still, many find the rooms satisfactory due to their cleanliness and comfortable beds, which are generally well-received despite occasional reports of lumpy or soft mattresses.
The staff at the Tugboat Inn is frequently lauded for their friendliness, helpfulness and attentiveness. Guests commend the smooth check-in and check-out processes and the staff's readiness to address any issues promptly. Specific mentions of exceptional service from individuals add to the personalized and thoughtful experience.
Despite some shortcomings, Tugboat Inn offers a generally pleasant experience with its stunning location, excellent dinner service, friendly staff and comfortable beds, making it a desirable choice for those visiting the harbor area.
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