InfoSummary of reviewsThe Gates Hotel Key West offers a generally positive experience for its guests, marked by a convenient and peaceful location, spacious rooms, clean facilities and accommodating staff. Situated at the entrance of Key West, the hotel is praised for its easy access to the beach, main highways and various local amenities. Despite being a bit away from the bustling downtown area, the hotel strikes a balance by providing a regular shuttle service to Old Town, allowing guests to explore central attractions effortlessly.
While the breakfast service received mixed reviews due to limited options and additional charges, some found the breakfast to be tasty and fast. Dinner experiences are also varied with the bar area and certain fish dishes receiving high praise, though the food ordering process and limited variety could benefit from improvements. The poolside dining area remains a popular spot, especially for its lively atmosphere and Tiki bar.
Rooms at The Gates Hotel present a mixed bag. Many visitors enjoyed the spacious, modernly decorated rooms equipped with essential amenities and nice views. However, some guests encountered cleanliness issues and dated furniture, indicating inconsistent room quality. Cleanliness, in general, is well-maintained across the property with particular praise for the cleaning staff ensuring a neat and comfortable environment.
The staff are often highlighted for their friendliness and helpfulness, particularly at the front desk and bar areas. Yet, some guests experienced less favorable interactions, pointing to issues of understaffing and occasional unprofessional behavior. Despite these instances, the majority of guests found the staff courteous and attentive.
WiFi at the hotel receives mixed feedback with some guests appreciating the good connectivity while others faced issues with weak signals or intermittent service. The gym facilities are well-regarded, offering convenient and well-maintained options both on-site and at an adjacent hotel.
A standout feature of The Gates Hotel is its pool area, frequently described as clean, expansive and well-maintained, providing ample seating and a pleasant atmosphere for relaxation. The outdoor pool area, complemented by BBQ spots and gym facilities, enhances the overall guest experience.
The hotel's proximity to nearby beaches and the provision of beach towels cater well to those seeking a beachside experience, even though the hotel is not directly on the beach itself. Additionally, parking options are generally appreciated for their convenience and ample space, despite some concerns about associated fees.
In summary, The Gates Hotel Key West offers a tranquil retreat with easy access to Key West’s attractions, comfortable and clean facilities and a generally positive guest service experience, albeit with certain areas that could benefit from improvement. Show more
InfoSummary of reviewsBlue Flamingo Resort Key West is a highly recommended hotel in Key West, thanks to its convenient location and shuttle service that takes guests to Old Town. The hotel is close to main attractions and features great pool views, providing a relaxing atmosphere for guests. While some guests experienced issues with room cleanliness and maintenance, the majority found the rooms to be clean and comfortable. The hotel's communal areas were generally found to be modern and well-appointed. The staff is highly regarded for their friendliness and helpfulness with many guests praising specific staff members. The pool is a standout feature with many positive reviews praising its cleanliness and overall appearance. While parking received mixed reviews, many agreed that it was convenient and ample. Overall, Blue Flamingo Resort Key West is a great choice for a Key West vacation. Show more
InfoSummary of reviewsOceans Edge Key West is a beautiful resort located in a marina with stunning sea views. The location is convenient with a shuttle service to Key West proper and close enough to bars for a great time but isolated enough to avoid loud party noise. The rooms are spacious, stylish and beautifully decorated with comfortable and luxurious beds. The resort is well-maintained and super clean with a wonderful staff that provides outstanding customer service. The pool facilities are amazing with six well-maintained pools that are not crowded and offer plenty of poolside seating. The dining experience is great with a fine selection of food at the on-site restaurant, though some guests recommend exploring other dining options outside of the hotel. The resort is suitable for families with suites spacious enough for four people and complementary family-oriented activities. However, some guests have expressed frustration with the parking situation and the cost of breakfast. Overall, Oceans Edge Key West is a great place to stay for a comfortable and stylish retreat outside of downtown Key West. Show more
InfoSummary of reviewsThe DoubleTree by Hilton Grand Key Resort in Key West garners generally positive reviews across various categories. Its prime location is frequently highlighted with guests appreciating its proximity to the airport, the convenience of shuttle services to downtown and the beach and its peaceful environment suitable for families. Many travelers find this resort an ideal base for exploring Key West attractions while enjoying the tranquility of a seaside retreat.
The breakfast experience at the resort receives high marks for variety and quality with many guests praising the American breakfast options and the attentive service. Despite some concerns about the cost, the overall sentiment towards the breakfast is positive.
Rooms are described as spacious, comfortable and well-equipped with a pleasing decor and often lovely views of the pool. However, a notable number of reviews mention the need for maintenance and modernization, particularly in the bathrooms. Cleanliness is generally upheld, although there are occasional reports of room-specific issues and an unpleasant odor.
The hotel staff is consistently commended for their friendliness and professionalism, significantly enhancing guests' experiences. While minor hiccups in service are occasionally mentioned, the staff's welcoming nature leaves a lasting positive impression.
The pool area is a standout feature, praised for its beauty, cleanliness and pleasant ambiance. Guests enjoy the ample seating, poolside service and extended accessibility. The presence of a jacuzzi and live music adds to the relaxing and enjoyable atmosphere.
Beds receive mixed feedback; many guests describe them as comfortable, but some encounter issues with mattress quality. Despite these inconsistencies, most guests find the sleeping arrangements satisfactory.
Overall, the DoubleTree by Hilton Grand Key Resort offers a comfortable and convenient stay with notable strengths in location, breakfast quality and staff service, making it a commendable choice for travelers seeking a relaxing Key West experience. Show more
