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Summary of reviewsSalsbil Almasi Hotel has garnered positive reviews for its location, which is appreciated for its proximity to dining options, various services and a quiet atmosphere conducive to relaxation. Despite being a bit far from the Haram Mosque, necessitating a 55-minute walk or a short taxi ride, guests find the overall positioning convenient with easy access to numerous facilities and the ring road. The clean and new accommodations add to the hotel’s appeal, making it a favorable and reasonably priced choice for visitors.
The rooms at Salsbil Almasi Hotel are frequently praised for their spaciousness, cleanliness and comfortable new furnishings, resembling studio apartments that provide ample space for guests. Although some reviews highlight the absence of certain amenities like towels, microwaves and easily accessible tea and coffee, the hotel's staff is noted for their responsiveness in addressing such requests. While areas like soundproofing and occasional unpleasant smells need improvement, the overall sentiment is that the rooms provide a satisfactory stay with ample parking space.
Cleanliness at the hotel receives mixed reviews. Many guests commend the hotel's clean and organized environment, especially noting the cleanliness of rooms, toilets and reception areas. Housekeeping services are generally praised, although there are occasional lapses such as worn-out bedding, stained furniture and unclean towels. Despite these issues, the hotel maintains a generally positive reputation for its cleanliness.
The staff at Salsbil Almasi Hotel receive a mix of high praise and criticisms. Many guests highlight the professionalism and politeness of the reception staff with specific mentions of employees like Salman, Abdallah and Raghda for their excellent service. However, some reviews point out instances of uncooperative and unprofessional behavior among the reception staff, indicating a need for improved consistency and coordination. Despite these drawbacks, the hardworking and friendly nature of the staff contributes positively to the guest experience.
In terms of bedding, guests often find the beds comfortable, which aids in a restful night's sleep. The provision of large beds is a plus, although the cleanliness of the duvets, bedspreads and mattresses has been criticized. Additionally, the lack of extra beds for families traveling with children is noted as an inconvenience.
In summary, Salsbil Almasi Hotel with its excellent location, spacious and well-furnished rooms and generally high cleanliness standards, coupled with a receptive and polite staff, offers a satisfactory stay for many guests. However, addressing issues related to amenities, occasional cleanliness lapses and staff coordination could further enhance the overall guest experience.
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