Crowne Plaza Copenhagen Towers by IHG, enjoys a strategic location, making it an attractive choice for travelers. Situated near the airport, metro and train stations, it provides easy access to Copenhagen's city center and key attractions like the Royal Arena and Fields shopping center. This balance between serene surroundings and efficient transport links suits both short stopovers and extended stays.
The breakfast experience at the hotel is a major highlight with guests frequently praising the wide and varied buffet selection. The quality of the food, including options like omelets and organic products, alongside the friendly and attentive service, ensure a satisfying start to the day.
Dining at the hotel also earns commendation for its quality and flavor, particularly at the restaurant Bark, known for its delicious Danish cuisine. Guests appreciate the pleasant atmosphere and the friendly staff, although some note occasional long waiting times, limited vegetarian options and minor service issues.
Regarding the rooms, guests generally enjoy spacious, clean and well-equipped accommodations with excellent views, especially from upper floors. Modern designs and comfortable beds contribute to a pleasant stay. However, maintenance and housekeeping issues such as stained linens and broken facilities have been reported.
Cleanliness standards are generally high with many guests highlighting the tidy and well-maintained interiors and communal areas. However, there are occasional lapses in room cleanliness with some guests encountering stains and other hygiene issues.
The staff at Crowne Plaza Copenhagen Towers is often praised for being helpful, friendly and professional. Specific employees receive mention for their exceptional service, enhancing the overall welcoming atmosphere, although there are occasional reports of less responsive service and language barriers.
The free wifi service is generally reliable and fast, contributing positively to the guest experience, despite some minor connectivity issues for late-night users.
The gym receives mixed reviews; while some appreciate the well-equipped space and polite staff, others note outdated equipment and limited operational hours.
Parking at the hotel is generally seen as convenient with ample on-site options including an underground garage and charging stations for electric vehicles. Some guests find parking fees reasonable, though others suggest more clarity in pricing.
For families, Crowne Plaza Copenhagen Towers provides spacious rooms, child-friendly amenities and a calm environment, making it a suitable choice for family travel. Kids’ enthusiasm for the accommodation and the thoughtful services offered to parents enhance the family-friendly reputation of the hotel.
Overall, while some areas need improvement, particularly in housekeeping and dining efficiency, Crowne Plaza Copenhagen Towers stands out for its convenient location, excellent breakfast, comfortable rooms and friendly staff, providing a satisfying experience for diverse travelers.
Four Points Flex by Sheraton Copenhagen Arena is highly favored for its strategic and convenient location. Situated close to the Royal Arena, it is perfect for concert-goers. The hotel boasts excellent public transport links, being just a 5-minute walk from both train and metro stations, which offer easy access to Copenhagen's city center, the airport and even neighboring Sweden. The hotel's proximity to the Fields shopping center provides ample shopping and dining options, while the quiet, modern surroundings also add to the appeal. Travelers appreciate the access to key sites like the Bella Center and the airport.
Breakfast at Four Points Flex by Sheraton Copenhagen Arena has its share of admirers who highlight the delicious, fresh bread and pastries along with varied and hearty options. The eco-friendly approach and the quality of food receive positive comments. However, some guests point out a limited selection, the high cost and occasional crowding in the breakfast area.
Although the hotel lacks an on-site restaurant, the surrounding area compensates with a variety of dining options, including nearby restaurants and a shopping center. Convenience extends to food discounts at nearby eateries, like Burger King.
The rooms at Four Points Flex by Sheraton Copenhagen Arena are often commended for their cleanliness, modern furnishings and functional layout. Guests find the rooms spacious, comfortable and suitable for short stays. Bathrooms with heated floors and good shower facilities add to the comfort. However, some guests note the lack of air conditioning, poor ventilation and limited storage options.
Cleanliness stands out as a strong point with guests consistently praising the spotless condition of both rooms and common areas. The hotel's commitment to maintaining high standards of cleanliness is evident, even if minor cleaning oversights occasionally occur.
Staff at the hotel are generally perceived positively with numerous mentions of their friendliness, helpfulness and professionalism. The efficient and welcoming front desk contributes to a smooth check-in experience. However, some guests experience impersonal service due to the self check-in system.
WiFi at Four Points Flex by Sheraton Copenhagen Arena receives mixed feedback. While many guests appreciate the fast and reliable internet, some encounter connectivity issues, limited access and occasional outages.
Parking is another area with mixed reviews. The hotel is easy to find and offers several parking spots nearby. Some guests find the parking facilities well-organized and reasonably priced, though others criticize the high cost and limited availability of spaces.
Families find Four Points Flex by Sheraton Copenhagen Arena to be a suitable choice with spacious rooms and friendly staff catering to their needs. The hotel’s family-friendly amenities, eco-friendly rooms and proximity to attractions make it a pleasant option for families, despite some areas for improvement such as additional costs for baby cots.
The beds at the hotel receive high praise for their comfort, contributing significantly to a good night's sleep. Most guests appreciate the quality of the mattresses, though opinions on pillow comfort vary.
Four Points Flex by Sheraton Copenhagen Arena is also noted for its accessibility features, including lift access, wide corridors and user-friendly bathrooms, making it a convenient choice for guests with disabilities.
Overall, Four Points Flex by Sheraton Copenhagen Arena is acknowledged for its excellent location, cleanliness, comfortable beds and generally friendly staff, making it a favored choice for both leisure and business travelers. Improvements in breakfast variety, room amenities and parking costs could further enhance the guest experience.
Situated in a prime location close to the airport, 'Cabinn Metro' enjoys excellent connectivity with Copenhagen's city center, Ørestad station and various public transport options. Guests appreciate its value for money, cleanliness and friendly staff. The proximity to venues like the Royal Arena and Bella Center makes it an ideal choice for event attendees, while nearby Field's mall provides convenient shopping and dining options. Although the breakfast experience is mixed with many guests praising its variety and quality, some find it basic and the dining area crowded. The rooms, though small and resembling ship cabins, are well-organized, clean and equipped with essential amenities like tea/coffee facilities and private bathrooms. The Scandinavian minimalist design and secure environment are additional positives, even though some guests experience limited ventilation and noise from neighboring rooms.
Cleanliness receives consistent commendations with rooms described as neat and tidy, although cleaning services could be more frequent and thorough. The friendly staff contribute significantly to positive guest experiences, consistently praised for their helpfulness and professionalism, despite occasional lapses. While the free WiFi is appreciated, its reliability and speed vary widely among guests.
Parking is convenient and ample, though it comes at a cost that some find expensive. For families, the hotel is suitable, particularly for those with older children, though room size may be a concern for those with very young children. Bed comfort also varies with double beds generally praised but some guests finding beds too small or soft.
Cabinn Metro is particularly business-friendly, offering a strategic location, efficient check-in/out processes and necessary amenities like comfortable work areas and conference facilities. Despite room compactness and occasional WiFi issues, the hotel remains a practical, budget-friendly option praised for its convenience, cleanliness and helpful staff.
Cabinn Apartments earns widespread praise for its advantageous location, providing excellent connectivity to key transport hubs such as metro, train and bus stations, allowing easy access to central Copenhagen and even Malmö, Sweden. The proximity to the airport, Royal Arena, Bella Center and the Fields Shopping Centre further adds to its appeal with guests appreciating the convenience and tranquil surroundings suitable for relaxation.
The breakfast service receives mixed reviews. Many guests appreciate the variety and hearty selections available, deeming it a good value. On the other hand, some guests find the offerings repetitive and certain items of low quality, suggesting that nearby alternatives might offer a better experience.
Dining flexibility is a strong point with in-room kitchenettes allowing guests to prepare light meals. The option to order takeout or enjoy nearby restaurants like Kays further enriches the dining experience. Proximity to outdoor activities such as hiking trails also adds to the appeal.
Cabinn Apartments' rooms are compact yet well-organized, featuring essential amenities including a kitchenette, fridge and microwave. Cleanliness is a highlight, though the limited cleaning service (once a week) is a drawback for longer stays. Some guests mention small bathrooms, noise issues and lack of air conditioning as areas for improvement.
Cleanliness of both rooms and common areas often earns commendation, although the weekly housekeeping service receives some criticism. While many guests arrive to clean and tidy rooms, others report issues with cleanliness consistency.
The staff consistently receives accolades for professionalism, friendliness and helpfulness, contributing significantly to positive guest experiences. However, there are occasional mentions of less satisfactory interactions.
WiFi services receive mixed feedback; many guests find it strong and reliable, while others report spotty or poor connectivity, especially in bedrooms or during peak hours. Nonetheless, the availability of free WiFi is generally appreciated.
Guests value the gym facilities, despite the extra charge and its location in a separate building. The basic but adequate equipment meets the needs of those looking to maintain their fitness routine.
Parking options are considered a plus with secure underground parking and electric charging stations available. However, the cost of parking is a point of concern for several guests.
The beds receive varied feedback with many guests finding them comfortable, while others cite issues with softness, size and pillow quality. Despite this, the overall service quality, cleanliness of bedding and friendliness of staff are positively highlighted.
Cabinn Apartments is noted for its accessibility, making it a suitable choice for diverse guests, including those with disabilities. The strategic location near public transport and city attractions, combined with the supportive staff and practical amenities, ensures a convenient and enjoyable stay.