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Summary of reviewsHotel & Spa Le Grand Monarque, BW Premier Collection, located in the heart of Chartres, is repeatedly praised for its exceptional and convenient location, making it ideal for exploring the city’s main attractions, including the cathedral and old town. The hotel's central placement allows for easy access to pedestrian areas, historic sites, public parking and the train station, enhancing the overall guest experience.
Breakfast at the hotel is highly appreciated for its extensive and delicious offerings, featuring a wide selection of fresh, quality foods including local products and pastries. The well-organized and plentiful buffet, often served in a bright and pleasant dining setting, starts the day on a positive note for many guests.
The hotel’s dining options, especially the Michelin-starred Le Georges, receive excellent reviews for their outstanding cuisine and impeccable service. The brasserie, La Cour, is also highly regarded for its delicious food and charming atmosphere. Overall, the dining experiences are noted as top-notch, making the hotel a recommended gastronomic destination.
Guests regularly commend the rooms for their spaciousness, cleanliness and elegant historical decor. The combination of modern comforts with a nostalgic charm is frequently highlighted, contributing to a restful and comfortable stay. Despite some minor critiques about room sizes and occasional issues, the rooms are generally well-received for their comfort and appeal.
Cleanliness is another strong point with consistent praise for the immaculate condition of both rooms and common areas. The hotel's attention to detail and well-maintained facilities contribute significantly to a pleasant and inviting atmosphere.
The staff at Hotel & Spa Le Grand Monarque are often described as warm, helpful and professional, enhancing the guest experience with their friendly and attentive service. From reception to housekeeping, the staff's dedication to customer care plays a crucial role in making guests feel welcomed and well-cared for.
The hotel offers free Wi-Fi, though reviews on its performance are mixed with some guests noting slow or inaccessible connections and a lack of modern charging points.
The spa is a major highlight, offering a luxurious and relaxing retreat with facilities like a swimming pool, hammam, sauna and jacuzzis. While the additional fee for spa access and occasional overcrowding are noted, the overall spa experience is highly regarded for its top-notch quality and peaceful environment.
The gym, although small, provides a well-rounded selection of equipment and is generally considered sufficient for a good workout. Guests appreciate the access to fitness facilities during their stay.
Parking options at the hotel are generally convenient and secure with public and valet parking available. While some guests mention limited availability and the need to pay for parking services, the overall sentiment is positive, especially with the inclusion of EV charging stations for electric vehicles.
Overall, Hotel & Spa Le Grand Monarque, BW Premier Collection, stands out for its prime location, excellent breakfast and dining, clean and comfortable rooms, exceptional staff service, luxurious spa and convenient parking options. It offers a memorable stay in Chartres, catering well to both leisure and business travelers.
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