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Summary of reviewsThe Westin Rancho Mirage Golf Resort & Spa consistently receives positive reviews for its outstanding location, comfortable accommodations, and exceptional staff service. The resort is conveniently situated near various amenities, with beautifully manicured grounds and stunning views that contribute to a relaxing atmosphere enriched by golfing, dining, and a pool area. Guests particularly appreciate the accessibility of the resort, supported by ample parking facilities.
Rooms at the resort are frequently praised for their spaciousness and comfort, featuring dual sinks in the bathrooms that add a touch of luxury. The cleanliness and comfort of the beds and bathrooms generally contribute to a pleasant stay for visitors. While some rooms may benefit from updates in décor and maintenance, the overall room experience remains satisfying for many.
The cleanliness of the property is well-regarded, with the grounds being well-maintained and the main pool area receiving favorable comments, despite some overcrowding during events. The hotel displays a proactive approach to addressing complaints, ensuring that guests are relocated to cleaner accommodations when necessary, although improvements in specific areas like pool restrooms would enhance the overall experience.
A highlight of the resort is its exceptional staff, frequently commended by guests for their accommodating and friendly nature. Individuals like James Toscano and Coleman at the front desk leave a lasting positive impression through their remarkable assistance and personable service. The staff's willingness to offer free amenities further enhances the guest experience, ensuring visitors feel valued and well-cared for during their stay.
The pool offerings at the resort cater to diverse preferences, with families enjoying the exciting water slides and ample seating available around the pool area. The adult poolside bar allows guests to unwind comfortably with convenient hours. While the family pool can experience crowding and some cleanliness issues, the availability of three pools provides options for guests seeking different experiences.
Overall, The Westin Rancho Mirage Golf Resort & Spa delivers a memorable guest experience through its strategic location, comfortable accommodations, and outstanding service, making it an excellent choice for families and individuals seeking relaxation and leisure.
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