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Summary of reviewsNestled in the enchanting Troodos Mountains of Cyprus, New Helvetia Hotel offers guests a serene and picturesque escape. The location, surrounded by pine trees and near scenic trails and waterfalls like the popular Caledonia Trail, is consistently praised for its tranquility and idyllic charm, serving as an excellent base for nature lovers and outdoor enthusiasts. Despite its peaceful setting, the hotel remains conveniently close to the village center and the charming town of Platres, with easy access to nearby dining options.
The hotel staff is frequently lauded for their warm, courteous, and helpful nature, contributing significantly to the welcoming atmosphere. The family-run aspect of the hotel enhances the personalized and attentive service, making guests feel right at home.
Breakfast receives mixed reviews, with some guests enjoying the tasty and traditional offerings while others suggest there's room for improvement in variety and quality. Rooms at the hotel are clean and generally comfortable, though some guests note the decor is outdated and in need of upgrades. The lack of soundproofing and small room sizes are common concerns, but the basic cleanliness and comfort remain reliable. Additionally, the overall cleanliness of the hotel is appreciated, complementing its historic charm despite a slightly aged appearance.
Parking is identified as a challenge due to limited spaces, and while some find the beds comfortable, there are suggestions for improvement regarding pillow quality and firmness. Overall, New Helvetia Hotel offers a peaceful retreat characterized by its beautiful location and friendly service, with opportunities for enhancement in certain amenities and facilities.
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