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Summary of reviewsThe Castle House in Richmond enjoys an excellent reputation for its central location, charming property and exceptional hospitality. Nestled close to the bustling market square and the historic castle, it provides easy access to an array of restaurants, pubs and shops, offering convenience and the perfect blend of activity and relaxation for guests.
The property itself boasts a quirky charm and warm, cosy ambiance with beautiful decor. Its rooms are frequently praised for their cleanliness, comfort and elegant styling, featuring amenities like antique four-poster beds and luxurious roll-top baths. Guests particularly enjoy the character and tranquillity of the accommodations, making them an ideal choice for a relaxing stay.
The breakfast at The Castle House is a standout feature with guests lauding its quality, taste and variety. With options ranging from full English breakfasts to fresh fruit selections, including gluten-free choices, the hotel's breakfast caters to diverse preferences and dietary needs. The friendly and attentive service in a well-maintained and inviting breakfast room further enhances the dining experience.
Cleanliness throughout the property is consistently highlighted with both the rooms and common areas maintaining immaculate conditions. Thoughtful extras and fresh, crisp bedlinen contribute to the overall positive experience.
The staff at The Castle House receive widespread acclaim for their exceptional hospitality and professionalism. Hosts Nigel and Miriam, along with their team, are frequently praised for their friendliness, attentiveness and dedication to guest comfort, creating a warm and welcoming atmosphere.
While there are minor critiques regarding some rooms appearing slightly dated or a few beds being less comfortable, these observations are often outweighed by the positive reviews. Overall, The Castle House offers a delightful and reliable choice for travelers seeking a clean, welcoming and centrally located stay in Richmond.
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