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Summary of reviewsCity Hotel Fortuna Reutlingen enjoys an enviable location just a short walk from the Reutlingen city center, providing easy access to key attractions, dining options, shops and public transportation. Despite its central placement, the hotel offers a relatively quiet and peaceful retreat, complemented by appreciated amenities such as a satisfying breakfast, friendly staff and available parking facilities.
The breakfast offerings are particularly noteworthy, often described as rich, plentiful and diverse with many appreciating the availability of vegan and vegetarian options. The breakfast room and optional terrace seating contribute to a pleasant dining environment, enhanced by attentive and friendly staff. The dinner experience receives more mixed reviews, though many guests note the good taste and quality of the food when available.
Guest rooms are frequently praised for their spaciousness and cleanliness, equipped with useful amenities like spacious closets and comfortable bedding. Some rooms have been recently renovated, promising future improvements. However, certain aspects of the rooms, such as outdated furniture and occasional noise issues, are noted as areas for improvement.
Staff at City Hotel Fortuna Reutlingen receive high accolades for their friendliness and helpfulness, significantly enhancing the overall guest experience through efficient and accommodating service, especially at check-in and throughout guests' stays. The hotel's Wi-Fi service is also highly regarded for its speed and reliability, meeting the needs of both business and leisure travelers.
The hotel’s spa and gym facilities add value, though the spa area is sometimes described as small and underwhelming. The gym, complemented by a sauna, is generally well-received despite some older equipment. Parking options are appreciated for their convenience, though some guests find the additional fees for underground parking a bit high.
While beds are generally comfortable, there are occasional complaints about mattress firmness and bedding cleanliness. Moreover, some amenities and services fall short of four-star expectations, such as outdated facilities and limited breakfast spread for a hotel of its rating.
Overall, City Hotel Fortuna Reutlingen is favored for its prime location, comprehensive breakfast offerings, spacious rooms and commendable staff service, making it a strong choice for both business travelers and those visiting for leisure.
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