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Summary of reviewsIza Hotel enjoys an overall positive reputation among its guests, particularly in several key areas. The hotel's location receives mixed feedback but is generally praised for its pleasant surroundings, cleanliness, accessibility and spectacular views of the Iza Valley. Despite being slightly distant from the city center, most guests appreciate the blend of natural beauty and urban convenience the location offers.
The breakfast service is consistently lauded for its quality and variety, providing a delicious and hearty start to the day with a diverse selection catering to different dietary preferences. While there are some minor critiques about occasional inconsistencies and the quality of certain items, the overall consensus describes the breakfast as excellent and even better than a home-cooked meal. The dinner experience at the hotel's restaurant is also highly favored with many guests enjoying the variety of options and flavorful dishes, despite some mentioning slow service at times.
Rooms at Iza Hotel gain high marks for their modern design, spaciousness and cleanliness. Guests appreciate the comfortable beds, stylish decor and the array of modern amenities such as large smart TVs and minibars. Noise insulation from events can be an issue for some, but the overall impression left by the rooms is one of comfort and well-appointed luxury.
Cleanliness is a standout feature of Iza Hotel with numerous reviews highlighting the immaculate state of both rooms and shared spaces. Attention to detail and high standards in maintaining a clean environment are evident throughout the hotel.
The professionalism and friendliness of the staff significantly enhance the guest experience. The team is consistently described as welcoming, accommodating and attentive, ensuring that visitors feel at home. The reception staff, in particular, are noted for their exceptional service and responsiveness.
The hotel’s parking facilities are also commended for being ample, secure and convenient, adding to the overall ease of stay for guests traveling by car. Additionally, the comfort of the beds is frequently highlighted with many guests praising the quality of the mattresses and bedding, which contribute to a restful sleep experience.
Despite being officially categorized as a three-star property, many guests feel that Iza Hotel offers a level of service and comfort that rivals four-star establishments. The hotel’s superior quality facilities and high standards often lead guests to compare their experience to that of higher-rated hotels, making it an exceptional choice in its category.
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