InfoSummary of reviewsHotel Plaza in Cuenca enjoys a favorable location that offers convenience and accessibility, whether via public transport or on foot. The hotel benefits from being situated in a peaceful residential area just a short walk from the historic center, providing guests with a tranquil retreat that’s still near shops, bars, restaurants and supermarkets. The area also boasts practical amenities like free parking, grocery stores and easy access to train and bus stations.
The rooms at Hotel Plaza are frequently praised for their spaciousness, cleanliness and unique decor that features Moroccan handicraft details, creating a cozy and warm atmosphere. Comfortable beds and general cleanliness enhance the stay, although some guests mention issues with lighting and noise levels. Maintenance concerns like misaligned shower enclosures are noted, but these are overshadowed by the overall charm and comfort the rooms provide.
Cleanliness is a standout aspect with guests consistently highlighting the immaculate conditions of both rooms and facilities. The staff's friendliness and efficiency amplify the positive experience. Staff members, particularly Flora, receive commendations for their outstanding service, providing valuable local recommendations and ensuring a welcoming atmosphere.
Hotel Plaza excels as a family-friendly establishment, offering children's books, pet-friendly policies and a familial atmosphere that guests appreciate. The location near the old town is suitable for short family stays with the staff providing personalized recommendations to enhance the visit.
The beds offer mixed reviews with many guests praising their comfort while others find the mattresses and pillows in need of improvement. Business travelers find great value in the affordable yet comfortable accommodations, noting the spacious rooms, good air conditioning and excellent cleanliness as significant benefits.
Lastly, Hotel Plaza is noted for its dog-friendly policies, creating a welcoming environment for pets with attentive staff and convenient nearby parks for walking. Overall, Hotel Plaza is celebrated for its serene and convenient location, excellent value, cleanliness and outstanding hospitality. Show more
InfoSummary of reviewsRural Arco Iris offers a harmonious blend of tranquility and accessibility, nestled in the serene pine forests of Jabaga with easy access to Cuenca. Guests appreciate the beautiful natural setting that allows for a peaceful retreat while still being close to the historic center of Cuenca, just a short drive away. The location is highly praised for providing a perfect balance between rural serenity and proximity to city attractions, making it an ideal base for both relaxation and exploration.
The breakfast at Rural Arco Iris is a major highlight, with guests consistently praising its quality and variety. A wide-ranging spread of sweet and savory options ensures there's something for everyone, with particular appreciation for the fresh coffee and flavorful toast with tomato. Hosts contribute to the positive experience with their warm hospitality, creating a welcoming atmosphere for guests to start their day.
Rooms at Rural Arco Iris are noted for their cleanliness, comfort, and spaciousness. Guests enjoy new mattresses and well-maintained facilities that offer a homelike feel, with some rooms providing picturesque views of the pool area. While improvements could be made in lighting and heating during winter, the overall experience is positive, providing a relaxing environment enriched by thoughtful amenities.
The high standard of cleanliness at Rural Arco Iris is frequently remarked upon, with clean cabanas, immaculate swimming pools, and well-kept grounds contributing to a pleasant stay. The friendly and attentive staff play a significant role in maintaining the comfortable atmosphere, promptly addressing any guest needs or concerns. Despite minor mentions of bathroom size and plumbing issues, the combination of cleanliness, excellent facilities, and hospitality makes it a recommended choice.
Staff at Rural Arco Iris are celebrated for their exceptional hospitality, creating a personalized experience for each guest. Their warmth and attentiveness, particularly from Juan Carlos, enhance the welcoming atmosphere, making visitors feel right at home. Guests commend the staff for their kindness and helpfulness, which ensures a pleasant and memorable stay.
The swimming pool is a standout feature, praised for its cleanliness and ample space. Surrounded by well-maintained landscaped areas, it offers a refreshing escape for guests, cementing its status as a key amenity. Despite occasionally chilly water, the superb condition and serene surroundings of the pool contribute significantly to the charm and tranquility of Rural Arco Iris, promising a remarkable experience amidst pristine outdoor facilities. Show more