InfoSummary of reviewsMont-des-Pins is celebrated for its exceptional location, nestled in the heart of the Ardennes amidst serene pine forests and picturesque landscapes. Perfectly situated close to charming villages like Durbuy and Bomal sur Ourthe, the hotel offers an ideal base for nature enthusiasts to indulge in local outdoor activities such as hiking, kayaking and tree-top adventure parks. Guests frequently highlight the tranquility and beauty of the surroundings, which provide a calming and serene atmosphere ideal for both adventures and quiet retreats.
The breakfast experience at Mont-Des-Pins receives widespread acclaim for its extensive variety and quality. The buffet features an impressive array of sweet and savory options with fresh local ingredients and occasional special touches like sparkling wine. Although some guests noted issues with cost and occasional restocking delays, the overall feedback describes the breakfast as fantastic and one of the best they have encountered.
The hotel's restaurant also garners positive feedback for the quality and taste of its food with many guests praising the delicious and well-prepared meals, especially during dedicated dining periods like Saturday evenings. Notable dishes such as duck are highlighted for their excellence. However, there are mixed reviews regarding the menu's limited choices during off-seasons, varying service quality and the high costs. Despite these points, the dining experience is mostly appreciated for its top-notch presentation and taste.
Accommodations at Mont-Des-Pins are consistently praised for their cleanliness, comfort and modern furnishings. Guests find the rooms spacious, well-maintained and equipped with luxurious amenities like impressive walk-in showers and whirlpool tubs. While some rooms could benefit from updates and better sound insulation, the general consensus is that the hotel provides comfortable and value-for-money accommodations in a beautiful setting.
Cleanliness across the property is another strong point with visitors commending the spotless condition of rooms, bathrooms and common areas. The hotel prides itself on maintaining high hygiene standards, contributing to the overall positive guest experience.
The staff at Mont-Des-Pins receive high marks for their friendliness, professionalism and multilingual capabilities, ensuring smooth and efficient communication with guests. The reception staff, in particular, are noted for their exceptional service and warm demeanor, making check-ins and check-outs seamless. Minor issues with the restaurant and bar staff are mentioned but are generally overshadowed by the overall positive impressions of the hotel personnel.
The hotel's spa facilities provide a luxurious retreat for guests, offering amenities such as saunas, rain showers, jacuzzis and private wellness rooms. Visitors enjoy the serene and well-maintained spa areas with minor occasional issues well-managed by responsive reception staff.
Parking at Mont-Des-Pins is widely appreciated for its ample and free spaces, including EV charging stations. The facility is convenient for both cars and motorcycles, though some guests noted the distance between parking spots and specific rooms as a minor inconvenience.
Families particularly enjoy Mont-Des-Pins for its welcoming and child-friendly environment. The hotel offers family-focused amenities like spacious rooms with bunk beds, a large playground and thoughtful touches such as surprises for children's birthdays. The staff's accommodating nature further enhances the family experience, making it a highly recommended destination for memorable vacations.
In summary, Mont-des-Pins is a delightful retreat offering serene natural beauty, excellent amenities and high-quality services. Whether for adventure, relaxation or family enjoyment, it provides a wonderfully accommodating and memorable stay. Show more