The Alpenlodge, with its gorgeous, open view of the Matterhorn, overlooks the town of Zermatt enjoying a most sunny and tranquil location.
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Summary of reviewsAlpenlodge is celebrated for its idyllic mountain escape just outside Zermatt, offering stunning views of the Matterhorn from its terrace, breakfast room and many guest rooms. The lodge’s higher ground positioning provides breathtaking vistas and a serene ambiance, making it perfect for those seeking peace and tranquility. Although it is a 10-15 minute walk from Zermatt’s center and train station, many guests feel the climb is worth the effort for the unobstructed alpine scenery and quiet setting.
The lodge is characterized by its cozy, family-run charm. Friendly and dedicated staff, such as Debra, Martin, Deborah, Constance, Maria and Petra, provide exceptional service, creating a welcoming and warm atmosphere further enhanced by their local knowledge and helpful recommendations. While there is no on-site restaurant, this contributes to the peaceful environment and nearby trailheads appeal to hiking enthusiasts.
Breakfast at Alpenlodge is a highlight, consistently praised for its variety, quality and delightful presentation. The buffet includes fresh breads, juices, yogurts, local cheeses, meats and fruits, catering to diverse tastes. The breakfast area’s tasteful design coupled with spectacular views—sometimes even of the Matterhorn—adds to the enjoyable experience, underscored by the attentive and friendly service.
Guests find the rooms spacious, clean and modern with stylish wooden furniture and comfortable amenities. Many rooms offer breathtaking views of the Matterhorn, private patios or balconies with larger accommodations like duplexes and maisonettes appreciated by families. The peaceful atmosphere and beautiful decor contribute to an exceptional stay.
Cleanliness at Alpenlodge is impeccable with daily cleaning maintaining spotless conditions throughout the property. The establishment’s soothing spa, complete with Finnish sauna and steam rooms, provides a perfect spot for relaxation, especially after a day of hiking. The availability of gowns and slippers, along with a stunning view of the Matterhorn from the sauna, further enhances the spa experience.
Beds at Alpenlodge are generally comfortable and of good quality, though opinions on firmness vary among guests. Some find the mattresses too soft or somewhat hard and a few guests note that the bed setup can sometimes be less ideal for couples.
In conclusion, Alpenlodge stands out with its superb setting, homely atmosphere, exceptional service, delightful breakfasts and pristine cleanliness, making it a highly recommended retreat for travelers seeking a peaceful and picturesque mountain escape. Show more
InfoSummary of reviewsChalet Annelis Apartments in Zermatt is highly regarded for its exceptional location, offering convenience and stunning views, most notably of the iconic Matterhorn. Nestled perfectly between the Glacier Paradise cable car and Gornergrat railway station, the apartments provide easy access to transportation and are just a short walk from the train station. This central yet peaceful location affords guests the ability to explore the vibrant nearby city center and enjoy proximity to shops, cafes, and supermarkets without the accompanying noise. The well-maintained apartments boast modern furnishings and a mix of relaxation and convenience, which guests find even more impressive in person than in photos.
The rooms at Chalet Annelis Apartments are consistently praised for their spaciousness, comfort, and cleanliness. Guests enjoy the fairy-tale ambiance, complete with well-furnished kitchens and large bathtubs, offering a cozy retreat with breathtaking Matterhorn views. While some studios might appear slightly outdated, the overall charm and welcoming atmosphere more than compensate, providing excellent value for visitors.
Cleanliness is a standout feature at the Chalet, with immaculate conditions and superb amenities mentioned frequently. The apartments offer tidy, modern environments that enhance the guest experience, and kitchen facilities are particularly praised for being clean and well-equipped. The location, though slightly removed from the station, adds a peaceful charm, further complemented by responsive and attentive staff who ensure a comfortable stay.
The exceptional service provided by the staff is a key element of the positive reviews. Guests appreciate the team's excellent communication, warmth, and willingness to accommodate special needs. The staff's commitment to guest satisfaction is evident through their prompt responses and helpful recommendations for local activities and dining.
The comfort of the beds is another highlight, with guests consistently commenting on the cozy and restful sleeping arrangements, enhanced by fluffy duvets and pillows. Despite minor issues with bed mobility and varying heights, the overall bedding quality is lauded, adding to the sense of relaxation. Guests also appreciate thoughtful welcoming touches, such as Nespresso capsules and chocolates, which contribute to a positive, memorable stay at Chalet Annelis Apartments. Show more
Situated right next to the ski slopes, Cervo is a homely chic chalet that has been family-owned for many generations.
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Summary of reviewsCERVO Mountain Resort is a luxurious and comfortable 5-star hotel that offers exceptional service and facilities. The outstanding location with stunning views of the Matterhorn is highly praised by guests, as is the ski-in/ski-out option. The breakfast is exceptional with a wide range of choices to suit all palates and the dining options are generally good, although some guests found the prices to be too high. The rooms are stylishly furnished and spacious with some offering amazing views of the Matterhorn. The cleanliness of the hotel is impeccable, although some guests reported minor issues. The staff is friendly, helpful and accommodating, although there were a few negative reviews regarding the reception staff. The spa is a must-do experience, although some guests reported minor issues. The hotel is ideal for a ski vacation with its perfect location close to the ski lifts. Overall, CERVO Mountain Resort is a top-tier luxury hotel that promises a perfect stay from start to finish. Show more