Info
Summary of reviewsThe Crowne Plaza Terrigal Pacific by IHG, consistently receives high praise for its prime beachfront location, offering stunning ocean views and easy access to local shops, cafes and restaurants. Guests highlight the convenience of being close to Terrigal’s main attractions, making it an ideal base for both relaxation and exploration. The rooms are noted for their spaciousness and comfort with clean and well-maintained facilities that enhance the overall guest experience.
The hotel's breakfast offerings stand out with a diverse and delicious buffet that caters to various tastes. Despite some occasional complaints about item temperature and service inconsistency, the breakfast is generally regarded as a highlight, particularly appreciated for its variety and made-to-order options. The scenic views from the dining area further elevate the breakfast experience.
Dinner options receive mixed feedback with Seasalt—the main restaurant—being praised for fine dining but sometimes critiqued for a limited menu. Room service and poolside food, on the other hand, are frequently lauded for their quality. Many guests appreciate the professionalism and warm service at Seasalt despite occasional slow service and average dishes.
Rooms are largely praised for their size, comfort and clean decor, though there are some mentions of dated furnishings and occasional maintenance issues. The majority of guests find their rooms to be comfortable and enjoyable with many highlighting the fantastic sea views and comfortable beds as standout features.
Cleanliness across the hotel is commended with rooms and common areas typically described as immaculate. Isolated instances of cleanliness lapses do occur but are generally overshadowed by the hotel's overall adherence to high cleanliness standards.
The staff at the Crowne Plaza Terrigal Pacific receive high marks for their friendliness and professionalism, significantly contributing to the hotel's welcoming atmosphere. Guests consistently highlight the team's helpfulness and proactive service, which leaves a lasting positive impression.
Wi-Fi in the hotel garners mixed reviews with many guests finding it easy to connect to and sufficiently fast, while others experience signal strength issues and connectivity problems in certain areas.
The on-site spa provides a relaxing experience for many with its heated outdoor spa pools and sauna facilities, although maintenance and cleanliness issues sometimes detract from the experience. Some guests suggest age-restricted access to enhance the relaxing atmosphere.
The gym is appreciated for its cleanliness and range of equipment, although some guests find it outdated and crowded at times. Improvements in space and equipment modernization are recommended by some to better meet guest expectations.
The pool area is largely appreciated for its spaciousness, cleanliness and family-friendly amenities, including a children’s pool and heated pool. However, the pool can get crowded and a few guests note cleanliness concerns and suggest organizational improvements for the pool bar and more umbrella space.
In summary, the Crowne Plaza Terrigal Pacific excels in providing an exceptional location, comfortable accommodations, extensive breakfast offerings and outstanding service. While certain areas like Wi-Fi, dining options and room modernity have room for improvement, the overall guest experience remains positive, making it a favored destination for beachside getaways.
Show moreRead review summaries for all categories
Categories
