Hotels, Vacation Homes, Apartments, Villas in West Haven CT

Hampton Inn & Suites West Haven

Hotel in West Haven CT

7.5

Good

From $126

Info Summary of reviewsHampton Inn & Suites West Haven offers a comfortable and convenient stay for travelers, highlighted by its strategic location right off Interstate 95. Guests appreciate the hotel's proximity to dining options, shopping, cultural sites, and educational institutions like Yale University, making it ideal for leisure and business visitors alike. The ease of access to downtown New Haven and nearby beaches further enhances its appeal.

The breakfast experience at the hotel is noted for its variety and the friendly, attentive staff, with special mention of the fresh options like the waffle maker. While there are suggestions for expanding yogurt flavors and offering more vegetables, the complimentary nature and convenience of the breakfast are well-regarded by many guests.

Guests frequently praise the hotel's clean, spacious, and modern rooms. The accommodations are designed for comfort, with inviting decor, cozy beds, and effective amenities contributing to a relaxing atmosphere. Despite occasional concerns about maintenance and decor, the clean environment is a standout feature.

The staff at Hampton Inn & Suites West Haven receive high marks for their friendliness and professionalism. Guests feel welcomed by the attentive service, from the front desk to housekeeping. Specific staff members are often mentioned for their exceptional hospitality, which enhances the positive experience.

Families find the hotel accommodating, with clean rooms, a friendly staff, and an indoor pool that is especially appealing to children. The pet-friendly policy also makes it a popular choice for those traveling with dogs, as the hotel maintains cleanliness while welcoming pets.

Overall, the Hampton Inn & Suites West Haven is a reliable choice for travelers seeking comfort, convenience, and good value for their stay. The combination of a prime location, commendable cleanliness, and exceptional staff makes it a preferred destination for many visitors.
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Best Western Executive Hotel New Haven-West Haven

Hotel in West Haven CT

6.9

Rated

From $131

Info Summary of reviewsThe Best Western Executive Hotel New Haven-West Haven is highly praised for its convenient and accessible location. Positioned near major highways and close to essential amenities such as shopping areas, restaurants and the University of New Haven, the hotel serves both leisure and business travelers well. Although some noise from the nearby highway is noted, the overall accessibility and convenience make it a favorable choice for various stays.

Guests generally appreciate the breakfast offered, commending its quality, variety and cleanliness. Highlights include a range of items like waffles, eggs, sausages and pastries with the staff, especially individuals like Stephanie, receiving praise for their friendliness and attentiveness. Despite some minor suggestions for improvements, most guests find the breakfast a valuable and satisfying aspect of their stay.

The rooms are described as spacious, clean and comfortable, featuring amenities like a microwave, coffee maker and refrigerator. While some guests mention the need for renovations and occasional issues with bathroom facilities and odors, the prevailing cleanliness and roominess provide a positive experience. The staff's friendliness and the decent complimentary breakfast further enhance the stay.

Cleanliness is frequently highlighted with many guests noting clean rooms, bedding and public areas such as the lobby and the breakfast area. However, some reviews point out areas needing more consistent maintenance, including carpets and bathtubs.

The hotel staff is mostly praised for their friendliness, support and efficiency, contributing positively to the guest experience. Though a few encounters with less welcoming behavior were noted, the general sentiment is that the staff works hard to provide a pleasant environment.

Wi-Fi service receives mixed reviews with some guests appreciating its performance while others face issues with weak or inconsistent connections. The pool also garners mixed feedback with some guests enjoying the clean and pleasant water, while others found it smaller than expected or experienced it being out of service.

The beds are another point of varied opinions with many guests finding them comfortable and clean, while others mention issues like small pillows, uneven mattresses or beds that are too firm or soft. Overall, reviews suggest that the hotel is a mostly suitable choice, offering convenience, cleanliness and friendly service, despite needing some updates and improvements in certain areas.
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Econo Lodge

Lodge in West Haven CT

3.7

Rated

From $83

Info Summary of reviewsEcono Lodge receives a range of reviews from guests, with positive feedback primarily focused on its favorable location and the commendable efforts of certain staff members. The hotel's position near major routes and interstate highways offers travelers ease of access and proximity to convenient amenities such as stores, gas stations, and restaurants. Its closeness to New Haven and Yale University further appeals to visitors with educational or business intentions.

Despite these advantages, the hotel struggles with significant challenges. Breakfast offerings, consisting of a minimal selection, have left many guests wanting more, with instances of unavailability exacerbating dissatisfaction. The rooms, although spacious, often present cleanliness issues that detract from the guest experience. Reports of dirt, unpleasant odors, and lack of basic amenities paint a picture of neglect, necessitating thorough renovations and improvements.

The positive contribution of the staff is noted, with many guests appreciating the professionalism and helpfulness, particularly of the housekeeping team. Nevertheless, experiences with front desk personnel have been mixed, occasionally marked by unhelpful attitudes.

Bed comfort is also varied, with some guests enjoying restful nights, while others report concerns over cleanliness and discomfort due to mattresses. Overall, while Econo Lodge offers certain conveniences, it faces considerable criticism over its facilities and service, emphasizing the need for focused efforts to enhance guest satisfaction.
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