Info
Summary of reviewsFour Points by Sheraton Tallahassee Downtown is centrally located, making it a convenient choice for travelers, particularly those visiting Florida State University and the Capitol. The strategic location provides easy access to nearby museums, local dining options, and key areas, enhancing its appeal for both short and extended stays. Guests consistently express satisfaction with the hotel's accessibility, stunning city views, and the friendly, supportive staff, which contribute significantly to a comfortable stay.
The hotel’s breakfast service receives positive recognition, especially for its variety and quality. Staff members like Roxanne and Roxy are commended for their attentive service, enhancing the breakfast experience. Despite some contention regarding the additional cost of breakfast and occasional quality issues, the diverse menu options and excellent staff service are frequently mentioned positively in reviews.
Rooms at Four Points by Sheraton Tallahassee Downtown are often described as clean, spacious, and comfortable, with panoramic views adding enjoyment to the stay. Floor-to-ceiling windows provide ample natural light, making the rooms modern and appealing. Although some guests find the beds too soft and note minor noise issues, the overall peaceful atmosphere and cleanliness contribute to a satisfying experience. While decor and room layout receive mixed opinions, the courteous staff offset any concerns.
Cleanliness is a notable strength, with guests praising the hotel's well-maintained property and clean, quiet rooms. Comfortable bedding and modern design enhance the restful environment. The friendly staff further elevate the guest experience, ensuring a pleasant and comfortable stay, especially for families visiting FSU students.
Customer service stands out as a hallmark of Four Points by Sheraton in Tallahassee Downtown. The staff is frequently highlighted for their warmth and professionalism, with individuals like Zuri, Erica, Kim, and Andrew receiving particular praise. Guests appreciate the attentive and efficient service across various roles, which fosters a positive experience. The hotel’s pet-friendly policies, along with amenities like the pool and lobby bar, add to the overall enjoyment.
The hotel's pool area offers a mixed experience. While praised for its size and design, inconsistent maintenance detracts from its appeal. Some guests enjoy its warmth and accompanying amenities, though there are reports of cleanliness issues and closed facilities. There is potential for improvement through regular maintenance and ensuring nearby amenities are operational.
Beds receive commendation for their comfort and the cozy, clean bedding, contributing to restful sleep. Guests appreciate the selection of pillows catering to individual preferences, though a few note discrepancies in bed sizes. Nevertheless, the majority of feedback highlights a positive sleeping experience.
Overall, Four Points by Sheraton Tallahassee Downtown provides a generally satisfying experience, bolstered by its central location, friendly staff, and comfortable accommodations. While certain areas could benefit from improvement, the positive reviews emphasize its suitability for visitors to Tallahassee.
Show moreRead review summaries for all categories
Categories
