Ingenia Holidays Cairns Coconut is a fantastic family-friendly resort located just outside of Cairns, offering plenty of activities to keep kids entertained. The cabins and villas are clean and comfortable with well-maintained facilities. The pools are clean and offer a variety of options for all ages, including water slides and a splash park. The staff are friendly and helpful, providing exceptional customer service. Although some guests reported issues with pests and dated decor, the overall consensus is that the resort offers great value for money and a welcoming environment. The beds are mostly comfortable and the water park is a highlight for kids. Overall, Ingenia Holidays Cairns Coconut is an excellent destination for families looking for a lively resort with plenty of activities for both kids and adults.
Motel Nomad is widely appreciated for its strategic and convenient location, ideal for both business and leisure travelers. Situated close to the Cairns city center and major shopping outlets like DFO, the motel offers easy access to local amenities and attractions, making it an excellent base for exploring the area. Its proximity to the airport further enhances its appeal for those with a vehicle, providing ample parking and straightforward access to main roads.
The motel staff receive high praise for their exceptional service and warm, hospitable interactions. Guests frequently cite the kindness and efficiency of the reception team, along with the friendly and accommodating management, as key factors in their positive experiences. This level of service contributes greatly to the welcoming atmosphere at Motel Nomad.
However, reviews of cleanliness and bed comfort at the motel are more varied. Some guests commend the clean and secure environment, enhanced by the attentive staff, while others note significant issues such as mould, outdated rooms, and maintenance challenges. Similarly, while many guests enjoy the comfortable beds with clean sheets, some report a need for updates, suggesting that more, and better quality, pillows could improve the sleeping experience.
In summary, Motel Nomad offers a convenient location, friendly and attentive staff, and reasonable comfort, though there are areas—particularly in cleanliness and bedding—that could benefit from improvements to ensure a consistently positive guest experience.
The Benson Hotel in Cairns is praised for its central location and convenience for shopping, dining and exploring local attractions. While breakfast reviews are mixed, guests appreciate the comfortable and spacious rooms, some with excellent views, as well as the cleanliness of the hotel and friendly staff. The hotel has a great pool area and secure parking facilities. However, noise-sensitive guests may struggle due to the nearby nightclubs and some rooms have mould issues. The beds are described as amazing and super comfortable, making for a great night's sleep and the hotel is a good option for business travelers looking for value and excellent communication. Overall, The Benson Hotel is strongly recommended by guests for its location, amenities and friendly staff.
Pullman Cairns International is a highly recommended hotel located in a fantastic location, making it convenient for guests to explore the city. The hotel's water views from the rooms are stunning and the proximity to the town centre, esplanade, marina, reef terminal, shops, night markets, woolies, the casino and restaurants is a big plus. The breakfast buffet is generally good with plenty of options to choose from, although some guests found it to be limited in vegan options or stale, bland and dry. The rooms are spacious, clean and comfortable, although some guests found them to be a bit dated and in need of a refresh. The hotel is exceptionally clean and beautiful with attentive staff keeping the rooms tidy. The staff are friendly, professional and go above and beyond to ensure guests have an enjoyable stay. The pool area has mixed reviews with some guests praising its size and comfort, while others suggest it needs maintenance. The hotel is family-friendly with spacious rooms accommodating families of different sizes. The beds are very comfortable with high-quality pillows. The hotel is an exceptional five-star property with beautiful facilities and services highly recommended by guests. The outdoor pool is convenient and lovely, although some guests commented on the lack of shaded areas and the pool needing some TLC. The hotel is luxurious and aesthetically pleasing with a magnificent lobby and entry setting the tone for a classy and indulgent stay. Overall, guests had a fantastic time and absolutely loved their stay at Pullman Cairns International.
Mercure Cairns enjoys a highly praised central location, making it an ideal choice for both leisure and business travelers. It's conveniently situated near key attractions such as the aquarium, marina, esplanade and a variety of dining and shopping options. The family-friendly rooms are spacious and well-equipped, enhancing the value for families and facilitating a comfortable stay. The surroundings are clean and aesthetically pleasing, contributing to the overall positive experience, further amplified by the friendly and welcoming staff who ensure a pleasant visit.
The hotel’s breakfast offerings receive mixed feedback: while some guests find the hot and substantial buffet satisfying, others criticize its lack of variety, freshness and perceived high cost. Improvements in this area could enhance the dining experience considerably.
Rooms at Mercure Cairns are generally described as clean, spacious and well-decorated with new renovations particularly appreciated. The comfortable beds and tasteful decor of the rooms, including well-appointed lofts and large family rooms with separated areas, add to the comfort.
Cleanliness is another area where the hotel mostly shines, although some guests report inconsistent housekeeping with occasional issues such as neglected furniture and occasional infestations. The otherwise well-maintained common areas and newly renovated sections contribute positively to guests' experiences.
The staff receive high marks for their friendliness and attentiveness, often going above and beyond, especially in challenging situations like cyclones and flooding. A few instances of unenthusiastic service are noted, but these are outliers in the otherwise warm and helpful service experience.
A significant downside is the poor Wi-Fi service, frequently described as slow, unreliable and often non-functional in the rooms. This has been a consistent issue that needs addressing.
The outdoor pool area is highlighted as a favorable aspect with a lovely ambiance and child-friendly features. However, occasional closures and space limitations from lounge pods have been minor disappointments for some guests.
Families find the hotel suitable due to its thoughtful room configurations, cleanliness and central location. Despite minor drawbacks such as worn property aspects and slanted floors in some rooms, the overall setup is well-received.
The beds are generally comfortable, though issues with mobile beds on wheels and overly firm pillows arise occasionally. These mixed reviews on bedding do not overshadow the largely positive feedback on room comfort and aesthetics.
Overall, Mercure Cairns delivers a blend of convenience, comfort and friendly service, making it a reliable choice for travelers seeking an affordable and pleasant stay in Cairns with room for improvements in breakfast variety and Wi-Fi connectivity.
Coral Tree Inn in Cairns receives positive feedback across various aspects of its offerings, making it a commendable choice for travelers. The location is highly favored for its central positioning, providing easy access to key attractions such as the Esplanade, the beach, supermarkets, restaurants and nearby transit options. Guests appreciate the convenience of exploring the city without needing a car, enjoying walks to dining spots and tourist hotspots. Despite its bustling surroundings, the inn offers a quiet and comfortable stay, ideal for both short visits and extended holidays.
The breakfast service at Coral Tree Inn earns high marks for variety and quality. Guests enjoy a selection that includes continental options like cereal, toast, fruit, cakes, eggs, croissants, mini quiches and omelettes. The breakfast room is comfortable with both indoor and outdoor areas that many find pleasant. Although there are minor critiques regarding limited hot food choices and occasional disruptions due to COVID-19, the overall sentiment towards the breakfast service remains positive.
Dinner options, however, are limited as the on-site restaurant only serves breakfast. This can be inconvenient, but the staff provides helpful suggestions for local dining and room service for lighter fare is available. The absence of an on-site bar is noted, but the proximity to numerous eateries compensates for this shortfall.
The rooms are commended for their comfort and spaciousness with many featuring large balconies or patios. Guests appreciate the well-maintained facilities, comfortable beds and cleanliness. The inn’s older property might benefit from some updates, but it remains functional and serviceable with a charm enhanced by a nice pool area and attractive plantings.
Cleanliness is a consistent highlight with guests noting the spotless rooms and well-maintained common areas. The dedication to cleanliness by the housekeeping staff contributes to a pleasant stay.
The staff at Coral Tree Inn stands out for their friendliness and attentiveness. From a smooth check-in process to helpful information and accommodating requests, the staff significantly enhances the overall guest experience.
Free Wi-Fi receives mixed reviews. While it works well in communal areas, the connection can be inconsistent in the rooms, causing frustration for some guests.
The pool area is regarded as a lovely spot for relaxation, characterized by a clean, inviting atmosphere. Though compact, it is well-maintained and offers additional amenities like barbecue facilities, which enhance the outdoor experience.
Coral Tree Inn is particularly suitable for families, offering spacious rooms with kitchenettes that accommodate larger groups comfortably. The family-friendly amenities, central location and welcoming staff make it a great choice for family vacations.
The beds at Coral Tree Inn are generally praised for their comfort, contributing to a restful stay. While a few guests did find the firmness of the beds less than ideal, the majority of the feedback highlights the quality and cleanliness of the bedding.
Overall, Coral Tree Inn provides a comfortable, clean and well-located stay with friendly service and good value for money, making it a highly recommended option for travelers visiting Cairns.
Overall, Pullman Reef Hotel Casino in Cairns is an exceptional choice for those seeking a luxurious and convenient stay. The hotel's location is prime with easy access to a variety of amenities and excellent customer service provided by friendly and efficient staff. The rooms are spacious, comfortable and well maintained with great views from balconies. Guests mostly enjoyed the breakfast options with some minor issues reported. The casino is a great perk for those who are interested in gambling and the pool area is well-maintained with a rooftop pool and heated spa tub. The bed options and linen are great with guests applauding the exceedingly comfortable mattresses. The hotel provides a truly luxurious and pampering experience for honeymooners with a complimentary bottle of champagne on arrival and regular check-ins throughout their stay. While some guests pointed out minor issues with cleanliness and minor drawbacks such as the absence of a mini-bar, they can't say enough positive things about the Pullman Reef Hotel Casino's facilities and services.
The Novotel Cairns Oasis Resort is a fantastic hotel for families with a prime location in the heart of Cairns. Visitors appreciate being within walking distance to all important attractions in the area, including the Esplanade, waterfront, eateries and marina. The hotel offers a good selection of food and drinks for breakfast, lunch and dinner and the Moku Restaurant's pacific inspired menu is enjoyable. Guestrooms are modern and comfortable, boasting beautiful beds that offer guests a cozy night's sleep. The hotel is commendable for its cleanliness with friendly and efficient housekeeping staff who maintain the rooms and facilities well. The staff is extremely friendly and professional, making guests feel welcomed and at home throughout their stay. The pool is a particular highlight for families with fantastic amenities for both children and adults, including a swim-up bar and mini-beach. Although some guests found the hotel to be a bit overpriced, the overall experience justifies the cost, making it an excellent choice for families in search of affordable accommodations.
The Heritage Cairns Hotel is a great choice for those looking for a central location in Cairns. Guests love the short walking distance to the waterfront, marina and lagoon, as well as the proximity to supermarkets, shopping malls, restaurants and bars. The rooms are spacious, clean and comfortable with some featuring spa baths. The staff is friendly and helpful with many guests praising their attention to detail. The hotel offers a budget stay with a lovely outdoor pool, although some guests found it small or dirty. The breakfast received mixed reviews, but many guests appreciated the lactose-free milk and the self-serve options. The parking options are convenient and guests find the beds to be amazing and very comfortable. Overall, the Heritage Cairns Hotel is an excellent choice for those who appreciate a clean and tidy accommodation experience with a great location and friendly staff.
Il Palazzo Holiday Apartments is a great choice for tourists looking for a centrally located and convenient accommodation in Cairns. The hotel offers clean and comfortable apartments, making it an excellent value for money. The rooms are spacious and well-appointed, perfect for families or those who enjoy home-cooked meals. While there were some minor complaints about certain rooms being outdated, the majority of guests had a positive experience. The hotel staff is friendly and accommodating with excellent customer service. The pool area is fantastic with lovely temperature and a great setting for afternoon relaxation. Additionally, the hotel is conveniently located next to the night markets with easy access to cafes and bars. Although some guests had mixed experiences with the beds, overall guests seemed pleased with their sleeping arrangements. Il Palazzo Holiday Apartments is also a great property for guests with disabilities due to its easy and secure parking with disability access. Despite some minor flaws, guests of all ages enjoyed the pool and outdoor facilities of Il Palazzo Holiday Apartments.
Cairns City Palms offers a blend of convenience, comfort and affordability that resonates well with many travelers. Its prime location close to the city center, restaurants, grocery stores, bus stops and the airport makes it an attractive option for visitors. Despite being situated on a busy road, guests appreciate the hotel's accessibility and its quiet, comfortable rooms. The proximity to the hospital and availability of parking facilities further add to its practicality.
The complimentary breakfast is another highlight, featuring fresh scones, muffins and beverages like coffee and tea, providing a cozy start to guests' mornings. Although the offerings are simple, the quality and variety, particularly the delightful scones, are well-received.
The rooms at Cairns City Palms are described as spacious, comfortable and clean, equipped with mini kitchens and modern kitchenettes, making extended stays convenient. Guests commend the cleanliness, noting fresh towels, effective air conditioning and well-maintained interiors. While some areas, like the external appearance or some dated units, might need updates, the overall atmosphere remains inviting and peaceful.
Cleanliness is a consistent strength with many guests highlighting the immaculate condition of rooms and common areas. The diligent housekeeping and attention to detail in maintaining a bug-free environment contribute to a comfortable stay.
The staff consistently receive high praise for their friendliness, professionalism and helpfulness. Guests frequently mention specific staff members, underscoring the personal and welcoming service that enhances the overall experience.
Additionally, the hotel offers free Wi-Fi, though the connectivity can be inconsistent and may require improvement for a more reliable online experience.
The outdoor pool is another beloved feature, appreciated for its cleanliness and serene atmosphere, making it a great spot for relaxation. Families particularly enjoy the pool area, complemented by barbecue facilities.
Parking at Cairns City Palms is free and generally convenient, though it can be tight and limited, especially for larger vehicles.
The beds receive high marks for their comfort, contributing to restful nights. Despite some isolated comments on issues such as creaky mattresses or pillow replacements, the general sentiment is positive.
While some guests feel the hotel does not quite meet four-star standards, its overall value and pleasant amenities make it a recommended choice for many seeking affordable accommodations in Cairns.
The Hilton Cairns is a highly recommended hotel for travelers looking for a central and convenient location in Cairns. The hotel boasts picturesque views overlooking the esplanade and marina and is within walking distance to numerous bars, cafes, restaurants and the night markets. The Great Barrier Reef gateway is also conveniently located nearby, making it the perfect location for those looking to embark on reef tours or cruises. The hotel's breakfast buffet is praised for its variety, quality and gluten-free options with many guests specifically mentioning that it was the best breakfast they'd had in a long time. The staff at Hilton Cairns receive high praise from guests with many reviews mentioning their friendliness and willingness to help. The hotel's pool and spa area is outstanding, beautiful and lovely with great poolside service, making it a great leisure area for families and older guests. The hotel's beds are comfortable and cozy, providing a pleasant and relaxing experience in the rooms with great views. Despite some minor issues with parking and room cleanliness, the overall consensus is that the Hilton Cairns is a clean and convenient choice for your stay in the city, offering exceptional value and could be the perfect base for your Australian adventure.
Pacific Hotel Cairns enjoys an exceptional location in the heart of Cairns, making it an ideal choice for travelers looking to explore the city’s vibrant attractions and amenities. Guests frequently highlight the hotel's close proximity to major landmarks such as the ferry terminal, Reef Fleet Terminal and Cairns Esplanade. The nearby array of dining options, bars, cafes, casino, marina and shops, as well as easy access to public transport, add to the hotel’s appeal. Visitors also appreciate the scenic views from the hotel’s balconies, overlooking the city, mountains and waterfront areas.
The breakfast experience at Pacific Hotel Cairns is generally well-received with the buffet breakfast noted for its excellent selection and value for money. Although some improvements have been suggested, particularly regarding freshness and food temperature, the variety offered caters to diverse dietary needs and the breakfast service and staff contribute positively to the dining atmosphere.
While the dinner options at the hotel’s Bushfire restaurant receive commendations for food quality and terrific service, the limited menu and restricted hours are notable drawbacks. Expansion of the dinner and room service options could enhance the overall dining experience for guests.
The rooms are praised for being spacious, clean and comfortable with excellent views from the balconies. Some reviews mention that certain rooms could benefit from modern updates to address dated aesthetics and minor maintenance issues. Despite these points, the rooms are well-suited for travelers seeking functional and comfortable accommodations with daily room cleaning and comfortable beds frequently highlighted.
Cleanliness is a standout aspect of Pacific Hotel Cairns with the majority of reviews noting the hotel as very clean and well-kept. Housekeeping services are thorough and the hospitable staff add to a pleasant stay. Some minor oversights have been mentioned but are outweighed by the positive remarks.
The staff receive high praise for their friendly, efficient and helpful demeanor. Reception and front desk staff are particularly appreciated for their professionalism and willingness to assist. While isolated incidents of less helpful behavior were mentioned, the overall sentiment is overwhelmingly positive about the staff’s service quality.
The hotel’s free Wi-Fi service, however, is often criticized for being slow and unreliable. Though some guests found it adequate for general use, the majority expressed dissatisfaction, indicating a need for improved internet infrastructure.
The pool area garners positive remarks for its cleanliness and relaxing atmosphere, though some feel it lacks sufficient amenities and suggest it could benefit from being larger and heated. Despite these concerns, the pool remains a highlight for many guests.
Parking options receive mixed feedback; while on-site parking is convenient and sometimes free, availability can be limited, leading to difficulties in finding a spot. Guests are also sometimes surprised by associated fees and the accessibility of parking to the public.
Families find the hotel to be a comfortable and accommodating option with spacious rooms and helpful amenities for children. The convenient location near family-friendly attractions adds to its appeal, although specific family amenities in the rooms are somewhat lacking.
Proximity to the nightlife scene is another strong point with numerous bars, clubs and entertainment venues just steps away. However, this does come with potential noise disruptions, particularly on weekends.
Beds at Pacific Hotel Cairns offer a varied experience; while many guests find them comfortable with clean and well-maintained bedding, there are occasional complaints about mattress firmness and pillow quality.
Overall, Pacific Hotel Cairns stands out for its unbeatable location, friendly staff, cleanliness and comfortable rooms, making it a favored choice for travelers looking to explore Cairns and enjoy a convenient, welcoming stay.
Ramada By Wyndham Cairns City Centre draws significant praise for its exceptional location, strategically positioned for easy access to Cairns' key attractions including the Esplanade, city center, shops, restaurants, waterfront, markets and cafes. This convenient central spot makes it an ideal base for exploring the city. The overall value is enhanced by amenities like free parking and the dedicated, friendly staff, who are frequently commended for their helpfulness and service.
However, the breakfast experience at the hotel is mixed. While some guests appreciated the good selection and affordability, many reviews highlighted issues such as cold food, lack of variety, poor presentation and subpar cleanliness in the dining area.
Rooms are spacious, clean and comfortable, yet criticisms about dated furnishings, old decor and maintenance issues like noisy air conditioning, broken fixtures and inadequate power points are recurrent. Despite these drawbacks, the beds, while generally clean and comfortable, received varied feedback with some guests experiencing discomfort due to the firmness and configuration of the bedding.
Cleanliness across the hotel garners mixed reviews. While some guests found their rooms well-maintained and housekeeping attentive, others reported issues such as pests, moldy curtains and problematic bathrooms. The overall condition suggests a need for refurbishment to match the otherwise tidy environment.
The staff at the hotel consistently stand out as a strong asset, widely praised for their friendliness, willingness to go the extra mile and professional service, significantly enhancing the guest experience.
The wifi receives mixed reviews too with several guests pointing out weak or unreliable signals affecting connectivity, though occasional positive feedback suggests inconsistent service.
The pool area is generally well-liked for its relaxing ambiance and pleasant temperature, though maintenance issues such as cleanliness and lack of shade are noted. Parking at the hotel is frequently highlighted as a major benefit with guests appreciating the free, secure and conveniently located parking options.
Overall, Ramada By Wyndham Cairns City Centre offers a comfortable and convenient stay, especially for those looking to explore Cairns, albeit with some areas needing improvement in terms of room updates, breakfast service, cleanliness and wifi reliability.
Crystalbrook Flynn in Cairns garners glowing praise from guests for its central location, exceptional service, modern design and cleanliness. Nestled in the heart of Cairns, it provides stunning views and convenient access to the Esplanade, night markets, lagoon pools, shops, cafes and restaurants. Guests commend its stylish, comfortable rooms with modern amenities and beautiful views of the mountains and ocean.
The breakfast buffet is well-received for its variety and quality, although some note it can be overpriced and repetitive. The dinner experience is mixed with the Italian restaurant and whiskey bar earning high marks, but criticisms arise about the limited room service menu and early restaurant closures.
Rooms are highlighted for their cleanliness, contemporary design and comfort, offering chic furnishings and spacious layouts. Minor issues like a musty smell or occasional noise do not significantly detract from the overall positive experience. The staff at Crystalbrook Flynn are frequently lauded for their friendliness, professionalism and exceptional customer service, greatly enhancing guest experiences.
Cleanliness is a standout feature with immaculate rooms and well-maintained public areas. The hotel's wifi is generally reliable, although some guests encounter occasional connectivity issues. The spa is a guest favorite for its relaxing ambiance and excellent treatments, whereas the gym, while modern and well-equipped, might benefit from additional equipment.
The pools, though praised for their design and ambiance, receive mixed feedback due to their cold temperatures and lack of direct sunlight. Parking presents a challenge with its limited availability and additional cost, but for those who secure a spot, the facilities are convenient and secure.
Overall, Crystalbrook Flynn impresses with its prime location, stylish rooms, cleanliness and dedicated staff, making it a highly recommended choice for both business and leisure travelers.
201 Lake Street is a great choice for those looking for a convenient and central location in Cairns. The hotel offers spacious and clean rooms that are well-appointed with modern facilities, making it ideal for families, groups or couples. The staff are exceptional with many guests commenting on their helpful and friendly nature. The hotel also offers good wifi and secure parking options. The pool is a particular hit with guests, giving them a refreshing and enjoyable way to cool off during those hot days. The hotel is perfect for families with Muddy's Playground just a short walk away. While some guests found the cleanliness lacking, the majority of guests found the hotel tidy and well-equipped with a clean pool and friendly hosts. Overall, 201 Lake Street offers great accommodation with clean and well-appointed rooms, a good pool and comfortable beds. The location is convenient for central Cairns and the facilities are modern. The hotel might need some upgrading, but it offers good value for money.
Vision Apartments is a fantastic choice for travelers looking for a comfortable and convenient stay in Cairns. Many guests have praised the central location with easy access to various attractions. The spacious and well-equipped apartments are perfect for families with some noting the beautiful furnishings and decor. Guests also appreciate the top-notch cleanliness of the apartments and grounds. The staff is among the best in the business with guests raving about the friendly and accommodating service. The pool facilities are excellent with stunning ocean views and a relaxing ambiance. Parking is convenient with a designated spot for guests. While there are some minor complaints about the bedding and maintenance issues, overall, the reviews are positive and guests thoroughly enjoy their stay. Considering all the positive feedback, Vision Apartments is worth a visit.
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