Info
Summary of reviewsHoliday Inn London Gatwick - Worth by IHG, delivers a quintessential four-star experience with remarkable cleanliness, comfort and functionality, securing its spot as a popular transit accommodation near Gatwick Airport. The hotel's prime location is a standout feature with its proximity to the airport making travel highly convenient while offering a peaceful and quiet retreat away from the hustle and bustle. Its closeness to the M23 motorway further enhances ease of access, although the absence of nearby shops or direct public transport necessitates car or taxi travel.
Guests frequently commend the spacious, modern and immaculate rooms, which boast comfortable beds and recent refurbishments that add a stylish flair. The accommodative environment provides perfect sleeping conditions aided by the quiet ambiance, although minor concerns such as soundproofing and temperature control occasionally arise.
Dining experiences at the hotel receive favorable reviews with the breakfast buffet often described as exceptional, featuring a wide variety of high-quality options and an organized, clean dining area. Staff, notably individuals like Sarah, are praised for their attentiveness. Dinner experiences reflect similar sentiments with the restaurant and bar areas providing delicious, well-cooked meals and fantastic service, although some guests find the prices on the higher side and the menu somewhat limited.
The impeccable cleanliness extends throughout the property, from the spotless rooms to the well-maintained public areas and dining spaces, ensuring a comfortable and reassuring stay. Families find the hotel particularly accommodating with spacious family rooms and thoughtful amenities that cater to children, such as Playzones and child-friendly dining options.
The staff at Holiday Inn London Gatwick - Worth continuously receive high praise for their professionalism, friendliness and efficiency, contributing significantly to the overall positive guest experience. However, consistency in guest interactions at the reception could see some improvement according to a few mixed reviews.
WiFi services present a more mixed picture, praised for its speed and being free, yet critiqued for inconsistent signal strength and unconventional access methods. Parking is another area of contention; while the availability and valet service are appreciated, the parking fee is often deemed steep with some guests feeling it should be included in the stay.
In essence, Holiday Inn London Gatwick - Worth by IHG, offers a reliable and enjoyable stay, delivering on cleanliness, comfort and quality service, making it an excellent choice for travelers needing convenient airport access and a restful environment.
Show moreRead review summaries for all categories
Categories
