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Summary of reviewsHotel Alte Fabrik is highly regarded for its advantageous location and positive guest experiences. Situated in a quiet yet central area of Mettmann, the hotel offers easy access to the city center and robust public transportation links to Düsseldorf, making it ideal for both leisure and business travelers. Guests appreciate the ample parking facilities, which add to the hotel's convenience. The notable charm of industrial architecture coupled with modern amenities provides a pleasant ambiance, enhancing the overall stay experience.
Breakfast at Hotel Alte Fabrik receives widespread approval for its variety and quality. The well-stocked and regularly replenished buffet offers fresh rolls, cheeses, cold cuts, eggs and beverages, ensuring guests start their day on a high note. The breakfast room's inviting atmosphere, complemented by the historical charm of the old factory building, further adds to the appeal.
The rooms stand out for their spaciousness and cleanliness, meeting the expectations set by online photos. Guests laud the functional and modern furnishings, comfortable beds and effective soundproofing that guarantee a peaceful stay. Although there are occasional mentions of minor issues such as worn-out furniture and initial coldness in some rooms, the value for money remains excellent.
Staff at Hotel Alte Fabrik are frequently commended for their friendliness and helpfulness, creating a welcoming and hospitable environment. Their attentive service, coupled with useful assistance and recommendations, significantly enhances the guest experience.
Despite some mixed reviews, the free Wi-Fi generally performs well, being described as flawless and fast by many guests. However, a few report connectivity issues, particularly weak signals in rooms or frequent dropouts.
Parking facilities are another strong point, offering free, monitored spaces directly in front of the hotel and within its courtyard. Although finding a spot can sometimes be tricky in the evening, the overall availability and security of the parking areas are well appreciated by guests.
The beds receive mixed feedback—while many guests find them comfortable and well-made, others point out issues with sagging and worn-out mattresses and bed linens. Addressing these concerns could further improve guest satisfaction.
In summary, Hotel Alte Fabrik offers a strategic location, spacious and clean rooms, commendable breakfast options and a friendly staff, making it a great choice for those visiting the Mettmann area. However, attention to cleanliness in the bathrooms, Wi-Fi reliability and bed updates could enhance the overall guest experience.
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