7,258,491 hotelsin 60 categories
Accessible, 3-Star Hotels in Xpu Ha
21 HOTELS IN AND AROUND XPU HARanking can be influenced by the commissions we receive.20 hotels nearby!
$
+8
Info
Categories
Accessible
3 Star
Beach
$
+10
Info
Categories
Accessible
3 Star
Golf
$
+4
Info
Summary of reviews
Residence Inn by Marriott Playa del Carmen offers a well-rounded and positive experience for its guests, highlighted by a strategic location that balances tranquility with accessibility. Situated about a 10-minute drive from downtown Playa del Carmen, the hotel serves as an ideal base to explore the vibrant surroundings while providing a peaceful retreat. Proximity to essential amenities, transportation options, and popular attractions like the Xcaret parks make it a convenient choice for both relaxation and adventure seekers. Nearby beaches add extra allure to this well-positioned accommodation.
Guests overwhelmingly praise the quality of the rooms, noting their spaciousness, comfort, and impeccable cleanliness. With new facilities, the rooms are well-equipped, beautifully designed, and include a kitchen to enhance functionality. Stretching beyond the rooms, the hotel maintains high standards of cleanliness throughout, with both public areas and the rooftop pool contributing to a pleasant environment. Although there are minor concerns about pool cleanliness and water temperature, the rooftop terrace remains a popular spot for relaxation.
Breakfast at the hotel receives mixed feedback, generally described as tasty with a good selection, and appreciated for its inclusion of Mexican cuisine. However, guests suggest that the breakfast could benefit from greater variety to better suit diverse preferences. Even so, the cleanliness and service during breakfast are commendable.
The staff at Residence Inn by Marriott Playa del Carmen earns strong accolades for exceptional service, characterized by attentiveness and friendliness. This level of care extends across the entire team, including reception and kitchen staff, enhancing the overall guest experience and leaving a lasting positive impression.
Parking is ample, with the convenience of free covered spaces in underground garages, though some guests note the area is small and check-in parking is limited. The quality of the beds is particularly praised, with most guests experiencing mega comfortable mattresses and soft sheets, ensuring restful sleep.
Overall, Residence Inn by Marriott Playa del Carmen delivers a commendable experience with its modern accommodations, excellent service, and strategic location, making it a preferred choice for travelers visiting the area.
Guests overwhelmingly praise the quality of the rooms, noting their spaciousness, comfort, and impeccable cleanliness. With new facilities, the rooms are well-equipped, beautifully designed, and include a kitchen to enhance functionality. Stretching beyond the rooms, the hotel maintains high standards of cleanliness throughout, with both public areas and the rooftop pool contributing to a pleasant environment. Although there are minor concerns about pool cleanliness and water temperature, the rooftop terrace remains a popular spot for relaxation.
Breakfast at the hotel receives mixed feedback, generally described as tasty with a good selection, and appreciated for its inclusion of Mexican cuisine. However, guests suggest that the breakfast could benefit from greater variety to better suit diverse preferences. Even so, the cleanliness and service during breakfast are commendable.
The staff at Residence Inn by Marriott Playa del Carmen earns strong accolades for exceptional service, characterized by attentiveness and friendliness. This level of care extends across the entire team, including reception and kitchen staff, enhancing the overall guest experience and leaving a lasting positive impression.
Parking is ample, with the convenience of free covered spaces in underground garages, though some guests note the area is small and check-in parking is limited. The quality of the beds is particularly praised, with most guests experiencing mega comfortable mattresses and soft sheets, ensuring restful sleep.
Overall, Residence Inn by Marriott Playa del Carmen delivers a commendable experience with its modern accommodations, excellent service, and strategic location, making it a preferred choice for travelers visiting the area.
Categories
Accessible
3 Star
Dog Friendly
From $92
$
+5
Info
Summary of reviews
City Express by Marriott Playa del Carmen is praised for its prime location, which is highly convenient for guests due to its proximity to numerous restaurants, supermarkets and main attractions like Fifth Avenue and local beaches. The location is also advantageous for those visiting the Xcaret parks or requiring easy access to hospitals and general amenities nearby.
Breakfast at the hotel has received mixed reviews. While some guests enjoy the delicious and ample offerings that include fruits and vegetables, many others have noted a lack of variety and issues with food preparation and cleanliness. Inconsistent replenishment of food items and late breakfast service are additional concerns for some guests.
The rooms at City Express by Marriott Playa del Carmen receive varied feedback. Positive aspects include their cleanliness, modernity and spaciousness with comfortable beds often highlighted. However, concerns about room maintenance such as unpleasant smells, poor ventilation and issues with furniture and essential amenities like air conditioning and hot water are frequently mentioned. The addition of a mini refrigerator and a safe could enhance the guest experience.
Cleanliness is another area that requires improvement. Despite some positive comments about general cleanliness, numerous reviews point out significant issues including musty smells, cockroaches and stained linens. The hotel's facilities and overall maintenance, such as irregular cleaning schedules, worn-out furniture and moldy areas, also need attention.
The staff at the hotel are often commended for their friendly and hospitable nature. Individual staff members, including those at the reception, are recognized for their attentive service and prompt response to issues, contributing significantly to a positive overall impression. Although there are occasional mentions of indifferent service, the majority of guest interactions with the staff are positive and enhance the stay.
The Wi-Fi service, on the other hand, appears to be inadequate with guests frequently facing connectivity issues and unreliable internet access, especially in the rooms.
The hotel pool is a mixed bag with guests appreciating its size and flexible schedule. However, concerns about cleanliness and the cold temperature of the water suggest that the pool area needs more consistent maintenance to meet guest expectations properly.
Guest opinions on the beds are varied as well. While many find the beds comfortable, others report them as hard and contributing to discomfort. Issues with pillow quality and bed hygiene are also noted. Nevertheless, the convenience of the hotel’s location near essential services like supermarkets and restaurants remains a significant advantage for many travelers.
Breakfast at the hotel has received mixed reviews. While some guests enjoy the delicious and ample offerings that include fruits and vegetables, many others have noted a lack of variety and issues with food preparation and cleanliness. Inconsistent replenishment of food items and late breakfast service are additional concerns for some guests.
The rooms at City Express by Marriott Playa del Carmen receive varied feedback. Positive aspects include their cleanliness, modernity and spaciousness with comfortable beds often highlighted. However, concerns about room maintenance such as unpleasant smells, poor ventilation and issues with furniture and essential amenities like air conditioning and hot water are frequently mentioned. The addition of a mini refrigerator and a safe could enhance the guest experience.
Cleanliness is another area that requires improvement. Despite some positive comments about general cleanliness, numerous reviews point out significant issues including musty smells, cockroaches and stained linens. The hotel's facilities and overall maintenance, such as irregular cleaning schedules, worn-out furniture and moldy areas, also need attention.
The staff at the hotel are often commended for their friendly and hospitable nature. Individual staff members, including those at the reception, are recognized for their attentive service and prompt response to issues, contributing significantly to a positive overall impression. Although there are occasional mentions of indifferent service, the majority of guest interactions with the staff are positive and enhance the stay.
The Wi-Fi service, on the other hand, appears to be inadequate with guests frequently facing connectivity issues and unreliable internet access, especially in the rooms.
The hotel pool is a mixed bag with guests appreciating its size and flexible schedule. However, concerns about cleanliness and the cold temperature of the water suggest that the pool area needs more consistent maintenance to meet guest expectations properly.
Guest opinions on the beds are varied as well. While many find the beds comfortable, others report them as hard and contributing to discomfort. Issues with pillow quality and bed hygiene are also noted. Nevertheless, the convenience of the hotel’s location near essential services like supermarkets and restaurants remains a significant advantage for many travelers.
Categories
Accessible
3 Star
Pool
Outdoor Pool
$
+6
Info
Categories
Accessible
3 Star
Family
$
+1
Info
Summary of reviews
Hotel Colonial Playa del Carmen receives high praise for its strategic and convenient location, situated just a few blocks from the bustling 5th Avenue and the beach. Its proximity to transportation hubs like the ADO bus terminal and ferry departure points enhances its appeal, making it easy for guests to explore Playa del Carmen and its surroundings. Despite being centrally located, the hotel offers a peaceful ambiance with a variety of eateries, supermarkets and local stores nearby.
The complimentary breakfast offered at the adjacent El Muelle De Chema restaurant is widely appreciated for its quality and variety, adding significant value to the stay. Guests frequently mention the spaciousness and comfort of the rooms with large, clean spaces and comfortable beds. Though there are some concerns about outdated furnishings and occasional maintenance issues, most visitors find the accommodations satisfactory.
Cleanliness is generally well-regarded with the premises, including the pool and common areas, maintained in good condition. The staff contributes significantly to a positive experience, frequently described as friendly, attentive and helpful, which adds to the hotel's welcoming atmosphere.
The pool area is a standout feature, often highlighted for its size, cleanliness and relaxing ambiance. However, more maintenance could enhance this area, as some guests note minor issues like broken tiles and inadequate cleaning. The hotel's proximity to beautiful beaches, only a short walk away, is another significant benefit, providing easy access to both the shore and lively 5th Avenue.
The vibrant nightlife nearby is ideal for those looking to enjoy the local scene with many bars, restaurants and clubs within walking distance. However, this can result in some noise, potentially impacting guests seeking a quieter stay. The overall value for money is frequently commended with the hotel meeting many expectations for a budget-friendly, three-star property.
Despite some inconsistencies in internet connectivity and room conditions, the high-quality service, convenient location and pleasant environment make Hotel Colonial Playa del Carmen a recommended choice for travelers looking for an affordable and well-situated place to stay.
The complimentary breakfast offered at the adjacent El Muelle De Chema restaurant is widely appreciated for its quality and variety, adding significant value to the stay. Guests frequently mention the spaciousness and comfort of the rooms with large, clean spaces and comfortable beds. Though there are some concerns about outdated furnishings and occasional maintenance issues, most visitors find the accommodations satisfactory.
Cleanliness is generally well-regarded with the premises, including the pool and common areas, maintained in good condition. The staff contributes significantly to a positive experience, frequently described as friendly, attentive and helpful, which adds to the hotel's welcoming atmosphere.
The pool area is a standout feature, often highlighted for its size, cleanliness and relaxing ambiance. However, more maintenance could enhance this area, as some guests note minor issues like broken tiles and inadequate cleaning. The hotel's proximity to beautiful beaches, only a short walk away, is another significant benefit, providing easy access to both the shore and lively 5th Avenue.
The vibrant nightlife nearby is ideal for those looking to enjoy the local scene with many bars, restaurants and clubs within walking distance. However, this can result in some noise, potentially impacting guests seeking a quieter stay. The overall value for money is frequently commended with the hotel meeting many expectations for a budget-friendly, three-star property.
Despite some inconsistencies in internet connectivity and room conditions, the high-quality service, convenient location and pleasant environment make Hotel Colonial Playa del Carmen a recommended choice for travelers looking for an affordable and well-situated place to stay.
Categories
3 Star
Accessible
Beach
$
+4
Info
Categories
Accessible
3 Star
Beach
$
+7
Info
Summary of reviews
Hotel Barrio Latino garners praise for its prime location in the heart of Playa del Carmen. Guests appreciate its proximity to popular destinations like the bustling 5th Avenue, numerous restaurants, shops, nightlife and the beach—all within walking distance. The hotel also offers easy access to transportation hubs like the ADO bus terminal and the ferry port, enhancing its convenience for day trips and travel.
Visitors consistently commend the hotel’s clean, comfortable and spacious rooms. The décor is charming, featuring wooden decorations and practical furnishings. Each room includes amenities such as mini-fridges and air conditioning. Memorable features include private terraces or balconies equipped with hammocks, providing a serene spot to relax. The cleanliness of the rooms, highlighted by daily servicing, aligns with the hotel's attention to detail as depicted in photos. While the beds are generally deemed comfortable, there are occasional notes about them not being ideal for two people.
The staff at Barrio Latino Hotel Centro receives high marks for their exceptional friendliness and helpfulness. Key team members, including Andrea and Manuel, along with the owner, are noted for their warm welcomes and valuable local advice. The attentive reception staff enhances guest experiences by offering support with local tours, early check-ins and luggage storage. Guests feel well taken care of, thanks to the team’s accommodating and polite nature.
Although the WiFi service can be inconsistent with some guests reporting strong and reliable connections, others experience difficulties, especially inside their rooms or during peak times. The use of StarLink for internet access was a pleasant surprise for many, though some found the connection to be less stable.
Parking at the hotel offers convenience with secure, paid options available right in front of the premises, despite a few mentions of limited space and a preference for complimentary parking. The nightly fee of 100 MXN is viewed as a reasonable solution for hassle-free parking.
While the central location grants easy access to nightlife and local attractions, some guests noted significant noise from nearby bars and nightclubs, which can be disruptive for light sleepers. Although earplugs are suggested as a mitigation method, the noise insulation is an aspect some travelers find lacking.
In summary, Hotel Barrio Latino provides excellent value for money with its strategic location, clean and comfortable rooms and outstanding service. Despite minor setbacks like the varying WiFi quality and nighttime noise, the hotel's appealing amenities and welcoming atmosphere make it a highly recommended choice for budget-conscious travelers looking to explore Playa del Carmen.
Visitors consistently commend the hotel’s clean, comfortable and spacious rooms. The décor is charming, featuring wooden decorations and practical furnishings. Each room includes amenities such as mini-fridges and air conditioning. Memorable features include private terraces or balconies equipped with hammocks, providing a serene spot to relax. The cleanliness of the rooms, highlighted by daily servicing, aligns with the hotel's attention to detail as depicted in photos. While the beds are generally deemed comfortable, there are occasional notes about them not being ideal for two people.
The staff at Barrio Latino Hotel Centro receives high marks for their exceptional friendliness and helpfulness. Key team members, including Andrea and Manuel, along with the owner, are noted for their warm welcomes and valuable local advice. The attentive reception staff enhances guest experiences by offering support with local tours, early check-ins and luggage storage. Guests feel well taken care of, thanks to the team’s accommodating and polite nature.
Although the WiFi service can be inconsistent with some guests reporting strong and reliable connections, others experience difficulties, especially inside their rooms or during peak times. The use of StarLink for internet access was a pleasant surprise for many, though some found the connection to be less stable.
Parking at the hotel offers convenience with secure, paid options available right in front of the premises, despite a few mentions of limited space and a preference for complimentary parking. The nightly fee of 100 MXN is viewed as a reasonable solution for hassle-free parking.
While the central location grants easy access to nightlife and local attractions, some guests noted significant noise from nearby bars and nightclubs, which can be disruptive for light sleepers. Although earplugs are suggested as a mitigation method, the noise insulation is an aspect some travelers find lacking.
In summary, Hotel Barrio Latino provides excellent value for money with its strategic location, clean and comfortable rooms and outstanding service. Despite minor setbacks like the varying WiFi quality and nighttime noise, the hotel's appealing amenities and welcoming atmosphere make it a highly recommended choice for budget-conscious travelers looking to explore Playa del Carmen.
Categories
3 Star
Accessible
Nightlife
$
+1
Info
Summary of reviews
Hotel Beach Energy 5th Av is lauded for its prime location in the heart of Playa del Carmen, offering guests unparalleled access to the bustling Fifth Avenue. This central positioning places a myriad of attractions like nightclubs, restaurants, bars, shops and beautiful beachfronts within walking distance, making it an ideal base for travelers who want to immerse themselves in the local scene. Despite its lively surroundings, many visitors find the hotel clean and comfortable with a welcoming atmosphere fostered by attentive staff.
Guests have mixed feelings about the breakfast experience; while some enjoy the simple yet delicious offerings and commend the attentive service, others find the options limited and repetitive. Dinner garners more positive feedback with many praising the tasty and well-prepared food, though service inconsistencies and extra charges for certain items have been noted.
The rooms, while largely clean and spacious, do occasionally suffer from maintenance issues and noise from nearby clubs. Comfort levels are generally high, but some guests have encountered problems like musty odors, hard beds and outdated furnishings. The cleanliness of private rooms is often praised, although there are reports of inconsistent cleaning and maintenance, especially in common areas and the pool.
The staff at Hotel Beach Energy 5th Av is a major highlight, frequently praised for their friendliness, professionalism and willingness to go above and beyond. Exceptional employees like Jennifer, Alma and Rocio are often mentioned for enhancing the guest experience.
Free WiFi is a significant point of contention with many guests struggling with slow, intermittent or non-existent access outside of common areas. Despite these issues, some visitors did find the WiFi satisfactory.
The pool area receives mixed reviews; while some guests enjoy the spacious and well-equipped area, others point out maintenance and cleanliness issues.
The hotel’s proximity to the beach is a definitive plus with guests appreciating the easy and quick access to beautiful beachfronts. Families find the hotel to be a pleasant and safe choice for their stays with children particularly enjoying the pool.
However, the vibrant nightlife surrounding the hotel leads to significant noise issues, which can be disruptive for those seeking a peaceful night's sleep. Finally, the beds also receive mixed reviews with some guests finding them comfortable while others cite discomfort due to hard and old mattresses.
Overall, Hotel Beach Energy 5th Av offers a prime location and a friendly atmosphere, making it suitable for travelers looking to be in the heart of Playa del Carmen’s action, though there is room for improvement in certain amenities and services.
Guests have mixed feelings about the breakfast experience; while some enjoy the simple yet delicious offerings and commend the attentive service, others find the options limited and repetitive. Dinner garners more positive feedback with many praising the tasty and well-prepared food, though service inconsistencies and extra charges for certain items have been noted.
The rooms, while largely clean and spacious, do occasionally suffer from maintenance issues and noise from nearby clubs. Comfort levels are generally high, but some guests have encountered problems like musty odors, hard beds and outdated furnishings. The cleanliness of private rooms is often praised, although there are reports of inconsistent cleaning and maintenance, especially in common areas and the pool.
The staff at Hotel Beach Energy 5th Av is a major highlight, frequently praised for their friendliness, professionalism and willingness to go above and beyond. Exceptional employees like Jennifer, Alma and Rocio are often mentioned for enhancing the guest experience.
Free WiFi is a significant point of contention with many guests struggling with slow, intermittent or non-existent access outside of common areas. Despite these issues, some visitors did find the WiFi satisfactory.
The pool area receives mixed reviews; while some guests enjoy the spacious and well-equipped area, others point out maintenance and cleanliness issues.
The hotel’s proximity to the beach is a definitive plus with guests appreciating the easy and quick access to beautiful beachfronts. Families find the hotel to be a pleasant and safe choice for their stays with children particularly enjoying the pool.
However, the vibrant nightlife surrounding the hotel leads to significant noise issues, which can be disruptive for those seeking a peaceful night's sleep. Finally, the beds also receive mixed reviews with some guests finding them comfortable while others cite discomfort due to hard and old mattresses.
Overall, Hotel Beach Energy 5th Av offers a prime location and a friendly atmosphere, making it suitable for travelers looking to be in the heart of Playa del Carmen’s action, though there is room for improvement in certain amenities and services.
Categories
3 Star
Accessible
Beach
$
Info
Summary of reviews
Days Inn by Wyndham Playa del Carmen in Playa del Carmen has garnered favorable reviews for its prime location, which balances convenience and tranquility. Centrally situated, the hotel is within walking distance from the bustling Fifth Avenue, various shops and restaurants and key attractions, while still providing a peaceful escape from the noise. The proximity to the ADO bus terminal ensures easy travel, making it an attractive choice for those seeking both ease and serenity in Playa del Carmen.
The hotel’s dining experiences, particularly on the rooftop terrace, are well-received. The breakfast offerings are noted for their delicious and varied options in a pleasant setting with attentive and friendly waitstaff enhancing the experience. While the complimentary breakfast is somewhat basic, the à la carte options receive high praise for their taste and presentation. Dinner at the rooftop restaurant and bar is frequently highlighted for its excellent food quality and superb service, offering guests a delightful atmosphere with scenic views and a relaxing setting.
Rooms at the hotel receive mixed feedback; however, several aspects consistently stand out positively. Guests appreciate the cleanliness, comfortable beds and modern amenities such as air conditioning and hot showers. Daily housekeeping, fresh towels and spacious bathrooms contribute to an overall pleasant stay. Although some rooms suffer from poor ventilation and limited natural light, the majority of guests find the accommodations clean and comfortable, offering good value for money.
Cleanliness is a strong point for Days Inn by Wyndham Playa del Carmen with many guests praising the spotless rooms, well-maintained public areas and efficient housekeeping. This high standard of cleanliness contributes to a welcoming and comfortable atmosphere throughout the hotel.
The staff at Days Inn by Wyndham Playa del Carmen receive glowing reviews for their friendliness, politeness and helpfulness. Specific team members are commended for their exceptional service and the 24/7 reception staff are noted for their professionalism and efficiency. This supportive and attentive service creates a pleasant atmosphere, ensuring guests feel well-cared for during their stay.
WiFi quality at the hotel has mixed reviews. While some guests report a reliable and strong connection, others experience unstable or poor signal, particularly in their rooms. Despite these inconsistencies, when operational, the WiFi significantly enhances the guest experience by providing stable and functional internet access.
The rooftop terrace with its two clean and well-maintained swimming pools offers a delightful retreat for guests. Though small, the pools provide a private and tranquil setting for relaxation. The combination of the rooftop’s ambiance and the presence of a bar and restaurant makes it a standout feature of the hotel.
Families find Days Inn by Wyndham Playa del Carmen accommodating with comfortable and clean rooms, friendly staff and a spacious rooftop terrace for relaxation. The central location further adds convenience for family travelers.
Beds at the hotel are notably comfortable and spacious, often complimented for their cleanliness and coziness. Minor complaints about bedding quality and hard pillows are overshadowed by the overall positive feedback, emphasizing restful sleep.
As a budget-friendly, three-star establishment, Days Inn by Wyndham Playa del Carmen provides good value for money. Its clean rooms, excellent showers and convenient location make it a great choice for mid-range tourists seeking decent services and cost-effective accommodations. Despite some basic and outdated decor, the hotel effectively meets the expectations of a three-star property, making it an excellent option for cost-conscious travelers.
The hotel’s dining experiences, particularly on the rooftop terrace, are well-received. The breakfast offerings are noted for their delicious and varied options in a pleasant setting with attentive and friendly waitstaff enhancing the experience. While the complimentary breakfast is somewhat basic, the à la carte options receive high praise for their taste and presentation. Dinner at the rooftop restaurant and bar is frequently highlighted for its excellent food quality and superb service, offering guests a delightful atmosphere with scenic views and a relaxing setting.
Rooms at the hotel receive mixed feedback; however, several aspects consistently stand out positively. Guests appreciate the cleanliness, comfortable beds and modern amenities such as air conditioning and hot showers. Daily housekeeping, fresh towels and spacious bathrooms contribute to an overall pleasant stay. Although some rooms suffer from poor ventilation and limited natural light, the majority of guests find the accommodations clean and comfortable, offering good value for money.
Cleanliness is a strong point for Days Inn by Wyndham Playa del Carmen with many guests praising the spotless rooms, well-maintained public areas and efficient housekeeping. This high standard of cleanliness contributes to a welcoming and comfortable atmosphere throughout the hotel.
The staff at Days Inn by Wyndham Playa del Carmen receive glowing reviews for their friendliness, politeness and helpfulness. Specific team members are commended for their exceptional service and the 24/7 reception staff are noted for their professionalism and efficiency. This supportive and attentive service creates a pleasant atmosphere, ensuring guests feel well-cared for during their stay.
WiFi quality at the hotel has mixed reviews. While some guests report a reliable and strong connection, others experience unstable or poor signal, particularly in their rooms. Despite these inconsistencies, when operational, the WiFi significantly enhances the guest experience by providing stable and functional internet access.
The rooftop terrace with its two clean and well-maintained swimming pools offers a delightful retreat for guests. Though small, the pools provide a private and tranquil setting for relaxation. The combination of the rooftop’s ambiance and the presence of a bar and restaurant makes it a standout feature of the hotel.
Families find Days Inn by Wyndham Playa del Carmen accommodating with comfortable and clean rooms, friendly staff and a spacious rooftop terrace for relaxation. The central location further adds convenience for family travelers.
Beds at the hotel are notably comfortable and spacious, often complimented for their cleanliness and coziness. Minor complaints about bedding quality and hard pillows are overshadowed by the overall positive feedback, emphasizing restful sleep.
As a budget-friendly, three-star establishment, Days Inn by Wyndham Playa del Carmen provides good value for money. Its clean rooms, excellent showers and convenient location make it a great choice for mid-range tourists seeking decent services and cost-effective accommodations. Despite some basic and outdated decor, the hotel effectively meets the expectations of a three-star property, making it an excellent option for cost-conscious travelers.
Categories
3 Star
Accessible
Family
$
+1
Info
Summary of reviews
Ahava Hotel, located in the vibrant hub of Playa del Carmen, has garnered praise for its excellent location, making it an ideal spot for exploring local attractions. It's situated close to the bustling Fifth Avenue and within a short walk from the beach, offering convenience with proximity to shops, restaurants and nightlife. Despite being at the heart of the action, it provides a quiet retreat, enhancing its appeal for travelers seeking both excitement and tranquility.
The rooms at Ahava Hotel are frequently described as spacious, clean and comfortable, featuring modern amenities such as air conditioning, king-size beds, mini-fridges, safes and balconies. The minimalist, elegant decor receives positive remarks and the large, comfortable beds are particularly appreciated, contributing to a restful stay. Cleanliness is upheld to high standards with daily cleaning and towel changes ensuring well-maintained rooms and common areas.
The staff at Ahava Hotel are noteworthy for their friendliness and attentiveness, contributing significantly to the guest experience. Visitors appreciate the welcoming atmosphere and the exceptional service from both reception and housekeeping teams. Specific staff members, often highlighted for their kindness, help make stays memorable.
Although Ahava Hotel does not offer breakfast, guests are provided with discount cards for nearby restaurants and good breakfast options are within easy reach. Additionally, families find the hotel accommodating, thanks to the spacious rooms and helpful staff. However, noise from nearby clubs and bars can sometimes be an issue, affecting the overall comfort for some guests.
A few areas for improvement are noted, such as the pool, which, despite being a cozy spot, sometimes suffers from cleanliness and maintenance issues. The Wi-Fi service also receives frequent criticism for its instability and weak performance, impacting in-room entertainment for some guests.
In summary, Ahava Hotel stands out for its strategic location, friendly staff and comfortable accommodations, making it a solid choice for those looking to explore Playa del Carmen while enjoying comfortable lodging. The combination of convenience, affordability and welcoming service ensures a positive experience for most visitors.
The rooms at Ahava Hotel are frequently described as spacious, clean and comfortable, featuring modern amenities such as air conditioning, king-size beds, mini-fridges, safes and balconies. The minimalist, elegant decor receives positive remarks and the large, comfortable beds are particularly appreciated, contributing to a restful stay. Cleanliness is upheld to high standards with daily cleaning and towel changes ensuring well-maintained rooms and common areas.
The staff at Ahava Hotel are noteworthy for their friendliness and attentiveness, contributing significantly to the guest experience. Visitors appreciate the welcoming atmosphere and the exceptional service from both reception and housekeeping teams. Specific staff members, often highlighted for their kindness, help make stays memorable.
Although Ahava Hotel does not offer breakfast, guests are provided with discount cards for nearby restaurants and good breakfast options are within easy reach. Additionally, families find the hotel accommodating, thanks to the spacious rooms and helpful staff. However, noise from nearby clubs and bars can sometimes be an issue, affecting the overall comfort for some guests.
A few areas for improvement are noted, such as the pool, which, despite being a cozy spot, sometimes suffers from cleanliness and maintenance issues. The Wi-Fi service also receives frequent criticism for its instability and weak performance, impacting in-room entertainment for some guests.
In summary, Ahava Hotel stands out for its strategic location, friendly staff and comfortable accommodations, making it a solid choice for those looking to explore Playa del Carmen while enjoying comfortable lodging. The combination of convenience, affordability and welcoming service ensures a positive experience for most visitors.
Categories
3 Star
Accessible
Beach
Holiday Inn Express & Suites - Playa del Carmen by IHG16.1 mi from Xpu Ha
Hotel in Playa del Carmen
8.6
Very GoodFrom $90
$
+2
Info
Summary of reviews
Holiday Inn Express & Suites - Playa del Carmen by IHG, strikes a harmonious balance for both leisure and business travelers, offering a plethora of amenities and impeccable service. Located centrally in Playa del Carmen, the hotel provides easy access to the vibrant 5th Avenue with its array of restaurants, shops and nightlife, while remaining a peaceful retreat. The proximity to the beach and various tourist attractions, including Xcaret and Tulum, further emphasizes its strategic positioning.
The hotel's rooms are consistently praised for their spaciousness, modernity and cleanliness. Equipped with comfortable beds, essential amenities such as fridges and, in some cases, small kitchenettes, the rooms cater well to guest needs. The hotel maintains high standards of cleanliness, ensuring pristine conditions in both the rooms and common areas.
The breakfast, while featuring a mix of Mexican and American options and praised for its quality, leaves room for improvement in variety and organization. Nonetheless, the friendly and attentive service compensates for this, making for a decent start to the day.
The staff at the hotel are frequently commended for their friendliness and professionalism, significantly enhancing the guest experience. Their consistent attentiveness and support create a welcoming atmosphere.
The complimentary Wi-Fi is reliable and high-speed, meeting the needs of remote workers and casual browsers alike. The rooftop pool, although small, offers a pleasant spot for relaxation with agreeable views, contributing positively to the overall guest experience.
Parking is generally secure and free with several options available, though availability can be an issue during peak times. The hotel's accommodations are also particularly family-friendly, providing a comfortable and stress-free environment for those traveling with children.
Business travelers find the hotel well-suited to their needs, benefiting from amenities such as a business center, conference rooms and reliable Wi-Fi. The combination of work-friendly facilities and convenient relaxation options like a gym makes it an ideal choice for professional stays.
In summary, Holiday Inn Express & Suites - Playa del Carmen offers exceptional value through its prime location, welcoming staff, clean and comfortable rooms and a suite of amenities tailored to both families and business travelers. The minor areas for improvement do not significantly detract from the overall positive guest experience.
The hotel's rooms are consistently praised for their spaciousness, modernity and cleanliness. Equipped with comfortable beds, essential amenities such as fridges and, in some cases, small kitchenettes, the rooms cater well to guest needs. The hotel maintains high standards of cleanliness, ensuring pristine conditions in both the rooms and common areas.
The breakfast, while featuring a mix of Mexican and American options and praised for its quality, leaves room for improvement in variety and organization. Nonetheless, the friendly and attentive service compensates for this, making for a decent start to the day.
The staff at the hotel are frequently commended for their friendliness and professionalism, significantly enhancing the guest experience. Their consistent attentiveness and support create a welcoming atmosphere.
The complimentary Wi-Fi is reliable and high-speed, meeting the needs of remote workers and casual browsers alike. The rooftop pool, although small, offers a pleasant spot for relaxation with agreeable views, contributing positively to the overall guest experience.
Parking is generally secure and free with several options available, though availability can be an issue during peak times. The hotel's accommodations are also particularly family-friendly, providing a comfortable and stress-free environment for those traveling with children.
Business travelers find the hotel well-suited to their needs, benefiting from amenities such as a business center, conference rooms and reliable Wi-Fi. The combination of work-friendly facilities and convenient relaxation options like a gym makes it an ideal choice for professional stays.
In summary, Holiday Inn Express & Suites - Playa del Carmen offers exceptional value through its prime location, welcoming staff, clean and comfortable rooms and a suite of amenities tailored to both families and business travelers. The minor areas for improvement do not significantly detract from the overall positive guest experience.
Categories
Accessible
3 Star
Beach
$
+3
Info
Categories
Accessible
3 Star
Family
King Suite with Balcony, Pool, Gym and Sauna16.1 mi from Xpu Ha
Aparthotel in Playa del Carmen
7.2
Good$
+8
Info
Categories
Accessible
3 Star
Pool
Outdoor Pool
Tú Paraiso Privado- Lahun Suites Playa del carmen16.2 mi from Xpu Ha
Aparthotel in Playa del Carmen
7.8
Good$
+7
Info
Summary of reviews
Tú Paraiso Privado- Lahun Suites in Playa del Carmen consistently receives praise for its exceptional location and tranquil atmosphere. Just a block from the lively 5th Avenue and within a short walk to beautiful beaches, the hotel offers an ideal balance of accessibility and serenity. Guests appreciate the clean, spacious rooms and friendly, attentive staff, which enhance their comfort during their stay. The hotel's facilities, including a rooftop pool with breathtaking views and tasty breakfast options, add significant value to the guest experience.
The breakfast, served in a ground-floor café, is often highlighted as a delightful start to the day, with a selection that changes daily. Although some find the options limited, the overall quality and service meet expectations. The hotel's accommodations are noted for their cleanliness and modern amenities, with spacious living areas and comfortable beds contributing to a restful stay. While some guests report minor issues such as soundproofing and the absence of a fridge, these do not overshadow the quality and comfort provided.
The exemplary service by the staff, including notable members like Diana, Willie, Yessica, and maintaining the welcoming atmosphere throughout the hotel, is frequently commended. Whether through personalized assistance or swift issue resolution, the staff significantly enhance the overall experience. The rooftop pool is another highlight, offering a peaceful retreat with stunning views, despite occasional maintenance oversights.
In summary, Tú Paraiso Privado- Lahun Suites is a highly recommended choice for travelers seeking a central yet peaceful base in Playa del Carmen. The combination of a great location, cleanliness, modern comfort, and exceptional service provides a satisfying and rejuvenating retreat for visitors.
The breakfast, served in a ground-floor café, is often highlighted as a delightful start to the day, with a selection that changes daily. Although some find the options limited, the overall quality and service meet expectations. The hotel's accommodations are noted for their cleanliness and modern amenities, with spacious living areas and comfortable beds contributing to a restful stay. While some guests report minor issues such as soundproofing and the absence of a fridge, these do not overshadow the quality and comfort provided.
The exemplary service by the staff, including notable members like Diana, Willie, Yessica, and maintaining the welcoming atmosphere throughout the hotel, is frequently commended. Whether through personalized assistance or swift issue resolution, the staff significantly enhance the overall experience. The rooftop pool is another highlight, offering a peaceful retreat with stunning views, despite occasional maintenance oversights.
In summary, Tú Paraiso Privado- Lahun Suites is a highly recommended choice for travelers seeking a central yet peaceful base in Playa del Carmen. The combination of a great location, cleanliness, modern comfort, and exceptional service provides a satisfying and rejuvenating retreat for visitors.
Categories
Accessible
3 Star
Pool
Outdoor Pool
$
+3
Info
Categories
Accessible
3 Star
Small
$
+3
Info
Summary of reviews
Suites Cielo y Mar in Playa del Carmen is highly praised for offering an exceptional blend of serenity and accessibility. Nestled in a tranquil neighborhood, the hotel is just a five-minute walk from beautiful, less crowded beaches like Playa 72 and Playa 88, making it ideal for those looking to escape the hustle of the city's 5th Avenue while remaining close to shops, restaurants and nightlife. The location is also convenient for excursions and road trips, particularly for those with a car with adequate parking facilities.
The hotel's breakfast offerings are valued for their fresh and tasty continental buffet, featuring fruits, yogurt, granola, toast, cheese and coffee. Guests appreciate the inclusivity of breakfast in the room rate with many enjoying the fresh fruit and natural juices, though some note that the selection could benefit from more variety and protein options.
Room accommodations at Suites Cielo y Mar are consistently lauded for their spaciousness, cleanliness and modern furnishings. Many rooms boast private balconies with exceptional sea and green views. Daily room cleaning services contribute to the fresh and inviting atmosphere with well-organized designs enhancing comfort and functionality. The inclusion of amenities such as air conditioning and kitchenettes adds to the overall positive experience.
The level of cleanliness throughout the hotel is impeccable with guests frequently highlighting the spotless rooms and well-maintained common areas. The dedication to hygiene creates a consistently pleasant environment.
The staff at Suites Cielo y Mar are a standout feature, creating a warm and welcoming atmosphere through their friendliness, helpfulness and proficiency in English. Notable mentions of staff members Rosa, Victor and Patricia reflect the exceptional service provided, enhancing the overall guest experience.
The hotel's free wifi is noted for its reliability and speed, accessible throughout the property, including the roof. This feature meets guest needs efficiently with strong internet coverage for streaming and other activities.
The proximity to excellent beaches adds to the hotel's charm with many guests appreciating the short, easy walk to pristine, quiet beaches. The hotel provides beach beds and towels, ensuring a hassle-free beach experience.
Parking facilities are convenient and secure with both private and monitored exterior spaces available, supplemented by affordable bike rental options, providing good access to nearby attractions.
Comfortable beds are a recurring praise point with many guests finding them exceptionally comfortable, clean and conducive to restful sleep. The rooms' spaciousness and quality bedding further enhance the overall stay.
Despite its three-star rating, Suites Cielo y Mar often exceeds guest expectations with high standards of cleanliness, comfort and service, offering excellent value for money.
The adult-only sections of the hotel, including a serene pool area, contribute to a peaceful, high-quality stay, appealing to singles and couples who seek restful environments away from party crowds.
Accessibility features, including an elevator and wheelchair access, are well-appreciated, making the hotel friendly and convenient for guests with disabilities. The proximity to the beach further enhances its appeal, despite being slightly removed from the city center.
Ideal for honeymooners, Suites Cielo y Mar offers special honeymoon packages and romantic room arrangements, making it perfect for couples seeking an intimate and tranquil retreat. The secluded rooms and peaceful beach setting add to the allure, ensuring memorable and romantic experiences.
Overall, Suites Cielo y Mar offers a highly satisfying stay marked by its superb location, comfortable and clean accommodations, exceptional staff and excellent value for money.
The hotel's breakfast offerings are valued for their fresh and tasty continental buffet, featuring fruits, yogurt, granola, toast, cheese and coffee. Guests appreciate the inclusivity of breakfast in the room rate with many enjoying the fresh fruit and natural juices, though some note that the selection could benefit from more variety and protein options.
Room accommodations at Suites Cielo y Mar are consistently lauded for their spaciousness, cleanliness and modern furnishings. Many rooms boast private balconies with exceptional sea and green views. Daily room cleaning services contribute to the fresh and inviting atmosphere with well-organized designs enhancing comfort and functionality. The inclusion of amenities such as air conditioning and kitchenettes adds to the overall positive experience.
The level of cleanliness throughout the hotel is impeccable with guests frequently highlighting the spotless rooms and well-maintained common areas. The dedication to hygiene creates a consistently pleasant environment.
The staff at Suites Cielo y Mar are a standout feature, creating a warm and welcoming atmosphere through their friendliness, helpfulness and proficiency in English. Notable mentions of staff members Rosa, Victor and Patricia reflect the exceptional service provided, enhancing the overall guest experience.
The hotel's free wifi is noted for its reliability and speed, accessible throughout the property, including the roof. This feature meets guest needs efficiently with strong internet coverage for streaming and other activities.
The proximity to excellent beaches adds to the hotel's charm with many guests appreciating the short, easy walk to pristine, quiet beaches. The hotel provides beach beds and towels, ensuring a hassle-free beach experience.
Parking facilities are convenient and secure with both private and monitored exterior spaces available, supplemented by affordable bike rental options, providing good access to nearby attractions.
Comfortable beds are a recurring praise point with many guests finding them exceptionally comfortable, clean and conducive to restful sleep. The rooms' spaciousness and quality bedding further enhance the overall stay.
Despite its three-star rating, Suites Cielo y Mar often exceeds guest expectations with high standards of cleanliness, comfort and service, offering excellent value for money.
The adult-only sections of the hotel, including a serene pool area, contribute to a peaceful, high-quality stay, appealing to singles and couples who seek restful environments away from party crowds.
Accessibility features, including an elevator and wheelchair access, are well-appreciated, making the hotel friendly and convenient for guests with disabilities. The proximity to the beach further enhances its appeal, despite being slightly removed from the city center.
Ideal for honeymooners, Suites Cielo y Mar offers special honeymoon packages and romantic room arrangements, making it perfect for couples seeking an intimate and tranquil retreat. The secluded rooms and peaceful beach setting add to the allure, ensuring memorable and romantic experiences.
Overall, Suites Cielo y Mar offers a highly satisfying stay marked by its superb location, comfortable and clean accommodations, exceptional staff and excellent value for money.
Categories
3 Star
Accessible
Beach
$
+4
Info
Summary of reviews
Villablanca Garden Beach Hotel holds a prime location that is a significant draw for guests, particularly diving enthusiasts, due to its easy access to dive shops and the reef. Its position offers the dual benefits of tranquility, just outside the bustling city center, while remaining within close proximity to local attractions, restaurants, shopping centers and the ferry port. The serene environment combined with convenient access to town and water activities makes it a highly praised spot.
Breakfast at the hotel garners a mixed reception. While some guests enjoy the tasty and well-presented meals, the basic nature and occasional slow service, along with limited options, pose a downside. The breakfast setting in the garden is appreciated, though the quality and variety could see improvements.
The rooms are lauded for their spaciousness and cleanliness with effective air conditioning and cozy beds contributing to a comfortable stay. Features such as small balconies and living areas are appreciated, though some rooms could benefit from updates and better maintenance. There are mentions of occasional unpleasant smells and a few areas lack sufficient lighting.
Cleanliness is another area with mixed feedback. Many guests commend the hotel's clean and comfortable environment, praising the pools and gardens. However, issues such as bad odors, occasional pests and maintenance concerns like broken amenities detract from the experience.
The staff receive high praise across the board for their friendliness and helpfulness, significantly enhancing the guest experience. From reception to cleaning crews, the staff's attentiveness and accommodating nature create a welcoming atmosphere. Individual staff members are sometimes singled out for their exceptional service.
The complimentary WiFi service is noted to be spotty with experiences varying from solid connections in some areas to weak or non-existent signals in others, particularly in individual rooms.
The pool and garden areas receive mostly positive reviews for their beauty, cleanliness and relaxing ambiance, though some guests note issues with maintenance and accessibility, particularly for wheelchair users.
While the beach in front of the hotel is rocky and less suitable for swimming, it does offer excellent snorkeling opportunities. Further convenience is added with easy access points to the water via stairs from the pier.
The beds provide a range of guest experiences with many finding them comfortable and conducive to a good night's rest, while others find them too hard or too soft, signaling a need for mattress updates.
Overall, Villablanca Garden Beach Hotel offers good value for money, despite being somewhat outdated and in need of renovations. Its affordability, combined with a prime location, friendly staff and overall positive ambiance, make it a good option for budget-conscious travelers seeking a relaxing yet convenient stay.
Breakfast at the hotel garners a mixed reception. While some guests enjoy the tasty and well-presented meals, the basic nature and occasional slow service, along with limited options, pose a downside. The breakfast setting in the garden is appreciated, though the quality and variety could see improvements.
The rooms are lauded for their spaciousness and cleanliness with effective air conditioning and cozy beds contributing to a comfortable stay. Features such as small balconies and living areas are appreciated, though some rooms could benefit from updates and better maintenance. There are mentions of occasional unpleasant smells and a few areas lack sufficient lighting.
Cleanliness is another area with mixed feedback. Many guests commend the hotel's clean and comfortable environment, praising the pools and gardens. However, issues such as bad odors, occasional pests and maintenance concerns like broken amenities detract from the experience.
The staff receive high praise across the board for their friendliness and helpfulness, significantly enhancing the guest experience. From reception to cleaning crews, the staff's attentiveness and accommodating nature create a welcoming atmosphere. Individual staff members are sometimes singled out for their exceptional service.
The complimentary WiFi service is noted to be spotty with experiences varying from solid connections in some areas to weak or non-existent signals in others, particularly in individual rooms.
The pool and garden areas receive mostly positive reviews for their beauty, cleanliness and relaxing ambiance, though some guests note issues with maintenance and accessibility, particularly for wheelchair users.
While the beach in front of the hotel is rocky and less suitable for swimming, it does offer excellent snorkeling opportunities. Further convenience is added with easy access points to the water via stairs from the pier.
The beds provide a range of guest experiences with many finding them comfortable and conducive to a good night's rest, while others find them too hard or too soft, signaling a need for mattress updates.
Overall, Villablanca Garden Beach Hotel offers good value for money, despite being somewhat outdated and in need of renovations. Its affordability, combined with a prime location, friendly staff and overall positive ambiance, make it a good option for budget-conscious travelers seeking a relaxing yet convenient stay.
Categories
3 Star
Accessible
Pool
Children's Pool
Outdoor Pool
$
+3
Info
Summary of reviews
Hotel Mary Carmen, located in the lively center of downtown Cozumel, offers an exceptional stay for travelers seeking convenience and comfort. With its prime position on the pedestrian-friendly 5th Avenue, guests have easy access to the central square, shops, cafes, and numerous dining options. This strategic location is particularly advantageous for those who want a blend of local immersion and relaxation, providing both ease of mobility to the ferry and city attractions, all within a safe and tranquil environment.
The hotel's breakfast delights many guests with freshly prepared meals, including scrambled eggs and homemade waffles, served on the inviting terrace. Despite its simplicity, the value and personalized service make breakfast a favorable and convenient start to the day.
Rooms are continually praised for their cleanliness and charm, featuring modern amenities like air conditioning and comfortable beds that promise restful nights, contributing significantly to an overall cozy and pleasant stay. While some rooms are compact, they are efficient and well-maintained, with daily cleaning enhancing guest satisfaction.
Cleanliness is a hallmark of Hotel Mary Carmen, with spotless rooms and well-kept facilities, ensuring guests feel comfortable and at ease. The staff’s warm hospitality stands out, from multilingual assistance at the reception to helpful advice on local activities, encapsulating a friendly and attentive service that enhances the guest experience.
While Wi-Fi experiences vary, the free internet access cover basics for most guests, with many finding the connection stable and reliable. The hotel's family-friendly atmosphere, bolstered by unique features like a courtyard housing friendly turtles, makes it an appealing choice for families seeking a memorable and comfortable stay.
The bed quality is repeatedly noted for comfort, with guests appreciating the clean linens and overall setup conducive to relaxation. While some guests have mentioned firmer mattresses, this does not detract from the prevailing satisfaction related to sleeping arrangements.
Overall, Hotel Mary Carmen offers superb value as a charming, economical option for both adventurers and families, balancing affordability with comfort. Its welcoming ambiance, strategic location, and dedicated staff make it a delightful base for exploring the wonders of Cozumel.
The hotel's breakfast delights many guests with freshly prepared meals, including scrambled eggs and homemade waffles, served on the inviting terrace. Despite its simplicity, the value and personalized service make breakfast a favorable and convenient start to the day.
Rooms are continually praised for their cleanliness and charm, featuring modern amenities like air conditioning and comfortable beds that promise restful nights, contributing significantly to an overall cozy and pleasant stay. While some rooms are compact, they are efficient and well-maintained, with daily cleaning enhancing guest satisfaction.
Cleanliness is a hallmark of Hotel Mary Carmen, with spotless rooms and well-kept facilities, ensuring guests feel comfortable and at ease. The staff’s warm hospitality stands out, from multilingual assistance at the reception to helpful advice on local activities, encapsulating a friendly and attentive service that enhances the guest experience.
While Wi-Fi experiences vary, the free internet access cover basics for most guests, with many finding the connection stable and reliable. The hotel's family-friendly atmosphere, bolstered by unique features like a courtyard housing friendly turtles, makes it an appealing choice for families seeking a memorable and comfortable stay.
The bed quality is repeatedly noted for comfort, with guests appreciating the clean linens and overall setup conducive to relaxation. While some guests have mentioned firmer mattresses, this does not detract from the prevailing satisfaction related to sleeping arrangements.
Overall, Hotel Mary Carmen offers superb value as a charming, economical option for both adventurers and families, balancing affordability with comfort. Its welcoming ambiance, strategic location, and dedicated staff make it a delightful base for exploring the wonders of Cozumel.
Categories
3 Star
Accessible
Family
$
+4
Info
Categories
Accessible
3 Star
Dog Friendly
Categories
2
Map