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Summary of reviewsThe Citadel Hotel is highly praised for its prime location, making it an excellent choice for travelers. Situated close to Kyiv along the Zhytomyr highway and conveniently off the M06/E40 Lviv to Kyiv highway, it serves as a well-positioned transit point. The peaceful surroundings, proximity to a shooting range in Kapitanovka, a good restaurant and commendable reception staff contribute to an overall positive experience.
Guests find the breakfast offerings at Citadel Hotel to be satisfying and of high quality. Breakfast starts at 6 am, convenient for early risers. While simple and not buffet-style, the meal features homemade yogurt with jam, fresh fruits, baked croissants, a good ham omelette and quality coffee. The ample portion sizes ensure guests are well-fed and the overall delicious variety adds significant value to the stay.
The rooms are described as cozy, spacious and clean, providing a comfortable stay. Guests particularly appreciate the cleanliness and maintenance of both the rooms and bathrooms. Good facilities, attentiveness to requests like quieter rooms facing an internal courtyard and meticulous housekeeping contribute positively to the experience. However, some feedback suggests improvements to the minibar's cooling efficiency and a slightly more thorough overall cleanup could further enhance satisfaction.
Cleanliness is a standout feature at Citadel Hotel, frequently noted as exceptional. The hotel is maintained impeccably with daily cleaning services ensuring a consistently clean and comfortable environment. Guests highlight the beautifully maintained lobby and corridors, the plentiful cleaning supplies and the provision of amenities such as slippers and pristine white bathrobes. The food offerings also add to the overall guest satisfaction, rounding out a highly commendable stay.
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