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Summary of reviewsHOTEL EMA offers a highly satisfying experience primarily noted for its superb location, excellent dining options, spacious and comfortable rooms and outstanding customer service. The hotel's strategic position close to the main road between Skopje and Ohrid makes it an ideal stop for travelers, particularly those traveling by car who appreciate the convenience of secure and ample parking.
Breakfast at HOTEL EMA receives high praise for its variety, quality and inclusion in the room price. Guests appreciate the fresh, local ingredients and the rich selection that includes traditional regional specialties, making breakfast a delightful start to the day. Dinner is equally impressive with the à la carte offerings frequently described as fantastic and exceptionally well-prepared, despite the absence of alcohol service.
The rooms are consistently well-reviewed for their spaciousness, modern furnishings and cleanliness. Amenities like comfortable beds and daily provision of fresh towels contribute to a restful stay. Although some guests noted minor issues like the absence of refrigerators and a few instances of cleaning inconsistencies, the overall value and comfort of the rooms are widely recognized.
Cleanliness throughout the hotel is generally well-maintained with the common areas particularly noted for their upkeep. However, occasional lapses in detailed cleaning standards have been mentioned by some guests.
The staff at HOTEL EMA are frequently lauded for their friendliness, helpfulness and attentive service, significantly enhancing the guest experience from check-in to check-out. The courteous and supportive demeanor of the reception and restaurant staff stands out, contributing to a welcoming atmosphere.
Family travelers find the hotel accommodating with kid-friendly amenities such as a children’s playground in the restaurant, creating a pleasant environment for families. The hotel’s beds are also highly praised for their comfort, which along with the welcoming atmosphere, further supports a restful stay.
Accessibility at HOTEL EMA is excellent with well-equipped facilities that cater to guests with disabilities. While a few minor safety concerns were noted, the overall consensus is that the hotel's accessibility features are commendable.
In summary, HOTEL EMA is a highly recommended choice for travelers seeking a convenient, comfortable and hospitable stay with excellent dining options and top-notch service.
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