Info
Summary of reviews'Kateryna' is highly praised for its serene location in the picturesque village of Poliana, offering guests beautiful views of nature and green mountains. The proximity to local amenities, public transportation and the nearby ski resort "Polianski" makes it an excellent choice for outdoor enthusiasts, especially those interested in skiing and trout fishing. Despite minor remarks about a nearby cemetery, the overall sentiment is overwhelmingly positive regarding the hotel's peaceful and cozy atmosphere.
Guests commend the included breakfast, noting the delicious and hearty options such as cottage cheese pancakes and scrambled eggs. Although the variety could be improved, the flexibility to order according to personal taste is appreciated. Dinner at the on-site restaurant is also highly regarded with an extensive menu catering to various tastes and consistently tasty cuisine in a cozy and peaceful environment. The friendly and attentive staff, notably the waiter Veronica, further enhances the dining experience.
The rooms at 'Kateryna' are described as warm, spacious and clean, featuring modern furnishings and comfortable orthopedic mattresses. Many rooms come with balconies that offer stunning views of the mountains and slopes with the added convenience of a ski lift entrance in the courtyard. Some minor cleanliness issues have been noted, such as dust and cobwebs, but overall, the rooms provide a comfortable stay with essential amenities.
Cleanliness throughout the hotel is generally well-maintained with daily routine cleanings and essential bathroom amenities provided. While some isolated incidents of dust and cobwebs have been reported, the hotel maintains a good standard of cleanliness, contributing to the guests' overall positive experience.
The staff at 'Kateryna' is frequently praised for their attentiveness, friendliness and responsiveness with special mentions of team members like Ulyana and Veronika who go out of their way to enhance the guests' stay. This dedication significantly contributes to the hotel's welcoming atmosphere.
The hotel features multiple swimming pools, including options for children, which guests enjoy despite occasional issues such as the non-operational heated pool and cleanliness concerns. Overall, the pools provide an enjoyable experience for guests.
'Kateryna' is particularly suitable for families, offering spacious and well-equipped rooms, including 2-story rooms ideal for family stays. Features like a fireplace and living room create cozy gathering spots, making the hotel an excellent choice for family vacations, despite minor issues like broken toys.
The beds are generally comfortable, featuring orthopedic mattresses and clean sheets. However, some guests have mentioned issues with bed cleanliness, squeaky beds and even the presence of mice in specific instances. Despite these drawbacks, the positive aspects of the hotel, such as the attentive staff and delicious food, ensure a pleasant stay overall.
Show moreRead review summaries for all categories
Categories
