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Summary of reviewsNoble House Hotel enjoys a central location in the heart of the city, providing easy access to significant areas like Kumasi Mall, Adum, Ahodwo and Santasi. Guests frequently praise its convenience and accessibility, making it a popular choice for visitors looking to explore the city.
The breakfast experience at Noble House Hotel has its strengths, particularly in quality and service. Many guests commend the excellent and abundant offerings that include eggs, spaghetti, toasted bread and fresh fruit. Despite this, there is a recurring sentiment that the breakfast variety is limited and could be more diverse, especially catering to specific morning preferences. There is also room for improvement in availability for early risers and maintaining the temperature of certain items.
Dining at the hotel’s restaurant is a highlight for many with high marks given to the delicious and very tasty Chinese and Indian cuisine. While the food quality is excellent, there are suggestions for including more local dishes and expanding the menu to offer a greater variety of choices.
Guests generally find the rooms at Noble House Hotel to be spacious, clean, comfortable and well-appointed with necessary amenities. The modern and large bathrooms add to the positive experience. However, there are occasional reports of inconsistencies in room quality, particularly concerning cleanliness and maintenance.
Cleanliness throughout the hotel is often praised with guests noting the tidy and spacious rooms. However, there are specific areas that require attention, such as unclean walls, neglected spots under the bed and bathroom fixtures needing repair. Addressing these minor issues could further enhance the guest experience.
The staff at Noble House Hotel receives high accolades for their friendliness, politeness and professionalism. Guests feel well-supported and attended to with reception and housekeeping staff frequently recognized for their exceptional service. Despite a few mentions of lapses, the general consensus is that the staff's positive and hospitable nature significantly contributes to a welcoming atmosphere.
The beds at Noble House Hotel receive mixed reviews. Many guests find them comfortable and spacious, noting the large size and overall comfort. However, there are mentions of noisy beds, overly soft mattresses and uncomfortable twin beds, indicating areas where improvement could ensure a consistently comfortable sleeping experience.
Overall, Noble House Hotel features strengths in its location, dining, room comfort, cleanliness and staff service with some areas identified for potential enhancement to meet the diverse needs and expectations of all guests.
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