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Summary of reviewsHôtel & Résidence Avermes is widely appreciated by guests for its strategic location, ease of access and tranquil setting. Situated near major roads and highways, the hotel offers convenient entry from the motorway and is close to the N7 exit/entrance. This makes it an ideal stopover for travelers, especially those looking to break their journey into manageable stages. Its proximity to the city of Moulins and key attractions like Le Pal park, combined with the availability of nearby supermarkets and commercial areas, adds to its appeal. Guests also praise the ample parking facilities with some accommodations allowing vehicles or trailers to be parked directly in front of rooms, ensuring smooth access.
Breakfast at the hotel generally receives positive feedback for its hearty and varied offerings, including fresh pastries and bread. While some guests find the breakfast area modest and occasionally lacking in variety, the inclusion of friendly and attentive staff contributes to a pleasant experience. The breakfast is considered good value for money by many, though some believe it could offer a wider selection, especially in terms of fresh fruit juice and early morning baked goods.
The rooms are valued for their budget-friendly nature and spaciousness, especially for families. Guests often comment on the clean and well-equipped environment and the convenient ground floor rooms with direct outdoor access. However, the property does show signs of aging with outdated decor and some maintenance issues such as moldy showers and stained carpets. Despite these drawbacks, the friendliness and helpfulness of the staff are frequently highlighted, contributing significantly to a positive stay.
Cleanliness receives mixed reviews with some guests finding their rooms clean and satisfactory for short stays, while others note significant areas needing improvement. Issues such as stained carpets, rusty furniture and mold in showers are mentioned, indicating a need for a more rigorous cleaning regimen and facility updates.
The hotel's staff consistently earn high praise for their exceptionally friendly and welcoming nature. Receptionists and management are often commended for their professionalism and attentiveness, enhancing the overall guest experience through efficient check-ins and responsive service.
The WiFi experience is somewhat lacking with several guests reporting poor and unreliable connections in their rooms. Although free, the WiFi service could benefit from significant improvements to meet modern standards.
For families, the hotel offers spacious rooms accommodating up to five people, making it a practical choice for a one-night stay during long journeys. While some aspects like basic amenities and separation between sleeping areas could be enhanced, the overall affordable and family-friendly atmosphere is well-received.
The beds receive mixed reviews with many guests finding them comfortable and clean. However, there are complaints about the firmness and occasional noise from bunk beds, as well as some cleanliness concerns.
Accessibility is a standout feature of the hotel with the majority of rooms on the ground level and easy access directly from the car park. The practical layout and convenient positioning of parking spaces, along with a reasonable price point, make it highly suitable for guests with disabilities or those seeking straightforward accessibility.
Lastly, the hotel's dog-friendly policy is a significant plus for pet owners. Allowing dogs without extra charge and providing facilities like a dog-friendly courtyard and ground-floor rooms with grassy access points creates a comfortable environment for both pets and their owners.
Overall, Hôtel & Résidence Avermes provides a budget-friendly, accessible and conveniently located option for travelers, families and pet owners, despite some areas needing attention and improvement.
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