InfoSummary of reviewsVacancéole - Résidence Les Balcons d'Aix receives high praise for its exceptional location, making it an ideal spot for both nature lovers and ski enthusiasts. Set in a serene, picturesque environment, the residence is conveniently positioned between the village center and ski slopes, offering easy access to shops, restaurants and ski lifts on foot. Families and beginners will find the proximity to toboggan runs and a small ski lift particularly advantageous.
Guests appreciate the accommodation's comfort and well-equipped, spacious apartments that cater well to families. The friendly and welcoming reception staff further enhance the experience, creating a positive and inviting atmosphere. Reviews highlight the clean and well-maintained rooms, which are bright, well-heated and suitable for restful stays.
The breakfast experience, while generally seen as rich and delicious, does receive mixed feedback. Guests enjoy the convenience and quality, though some note a lack of variety and occasional inconsistencies. Despite these critiques, many find the breakfast offerings satisfactory, complemented by the refreshing mountain air.
Cleanliness is another strong point with rooms and common areas well-maintained, although a few reviews mention issues in specific areas like carpets, bathrooms and the pool. The indoor pool, sauna and hammam add value to the stay, although the pool's temperature and occasional crowding can be minor drawbacks.
The staff consistently receive accolades for their friendly, attentive and professional demeanor, significantly contributing to guests' positive experiences. The ample, free parking near the slopes further enhances convenience, making it easy for guests to come and go.
The Wi-Fi is generally reliable for casual use, though less so for intensive tasks like work. Bedding quality receives mixed reviews; while some guests find the beds comfortable, others note issues with hardness, size and cleanliness of the bedding.
Overall, Vacancéole - Résidence Les Balcons d'Aix offers a well-situated, comfortable and welcoming retreat suitable for various travel needs, particularly favoring nature exploration and winter sports. Show more