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Summary of reviewsThe Tollgate, situated in the historic village of Bramber, is highly celebrated for its ideal mix of serene countryside and proximity to bustling cities like Brighton and Hove. The location appeals to those looking to explore local history and engage in outdoor activities with Bramber Castle and the South Downs offering scenic walks and sights. Ample parking and clean, comfortable rooms enhance the convenience and appeal of this B&B.
The breakfast at The Tollgate is a notable highlight with guests commending the generous buffet of hot and cold selections, including continental choices and a classic full English breakfast. Despite minor critiques on portion sizes and some service issues, the overall quality, taste and variety receive high praise. The staff's friendliness and exceptional service amplify the positive dining experience.
Dinner reviews are mixed with the carvery receiving both praise and criticism regarding its variety and quality. The absence of a full-service evening restaurant and limited menu options sometimes disappoint guests, especially those seeking diverse or vegetarian-friendly dishes. Nonetheless, the B&B's proximity to other dining options somewhat mitigates these concerns.
The rooms are another strong suit, frequently described as spacious, comfortable and well-furnished, offering modern amenities such as easy chairs, fridges and luxurious bathrooms. Cleanliness is consistently highlighted with many guests noting the immaculate condition of the rooms and bathrooms. The comfortable beds further ensure a restful stay with most visitors appreciating the quality and comfort provided.
Staff at The Tollgate receive widespread accolades for their warmth and helpfulness, contributing significantly to a memorable stay. The hospitality extends to family-friendly services, making this B&B suitable for family gatherings and events. The engagement and care shown by the team elevate the overall guest experience.
However, the free Wi-Fi receives mixed reviews with some guests experiencing poor reception and slow speeds. Despite this, the overall sentiment remains positive with the connectivity being a beneficial feature for many.
Accessibility is commendable with convenient parking and well-appointed disabled rooms. Some minor challenges, such as a high step at the threshold and occasional service lapses, are mentioned but generally do not overshadow the positive aspects.
In summary, The Tollgate offers a charming, comfortable retreat with an excellent location, delightful breakfast options and a welcoming, supportive staff, making it a favorable choice for travelers seeking relaxation and local charm.
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