Info
Summary of reviewsHampton By Hilton Alcobendas Madrid is favorably regarded for its strategic location near Barajas Airport and major highways, making it a prime choice for travelers with cars or on business trips. Convenient parking and proximity to shopping centers like Plaza Norte appeal to many guests, although its distance from downtown Madrid and public transport can be a slight drawback for some.
The hotel receives high praise for its breakfast, noted for its variety and quality. Guests enjoy the extensive buffet with both sweet and savory options, fresh ingredients and particular items like Nutella waffles. Some minor critiques include the breakfast area's occasional overcrowding and the need for better organization.
The dinner experience yields mixed feedback. While certain dishes like salmon with vegetables and quality sandwiches are appreciated, many guests note the limited and basic menu, issues with food quality and high prices. Service inconsistencies are also mentioned, though the availability of 24/7 dining is a plus.
Rooms at the hotel are well-maintained, modern and spacious, offering contemporary design and ample amenities like large TVs, coffee and tea supplies and even fridges in some rooms. Cleanliness is a standout feature with guests commending the spotless environment and efficient housekeeping.
Staff interactions are a highlight with guests consistently praising the friendly, helpful and professional demeanor of the team, particularly at reception. Occasional lapses in attentiveness are noted, but overall, the staff's dedication contributes to a positive atmosphere.
Wi-Fi services are generally reliable and fast, though a few guests report connectivity issues, particularly with VPNs. The gym, despite its compact size, is well-equipped and well-maintained, providing a comprehensive and comfortable workout experience.
The outdoor pool is a pleasant addition, offering a clean and safe environment, although its small size and occasional closures are minor drawbacks. Parking is highly convenient with ample and secure options, including free outdoor and on-site spaces, adding to the overall appeal for car travelers.
Family-friendly amenities make the hotel a suitable choice for those traveling with children, though some note occasional noise from kids in the hallways. The beds receive mostly positive reviews for comfort, despite mixed feedback on the pillows.
In summary, Hampton By Hilton Alcobendas Madrid is a highly-rated hotel offering modern facilities, exceptional cleanliness, friendly staff and convenience for travelers by road, making it an ideal stopover or base for both business and leisure.
Show moreRead review summaries for all categories
Categories
