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Summary of reviewsThe AC Hotel San Sebastián de los Reyes by Marriott is highly regarded for its strategic location, making it a convenient choice for both business travelers and tourists. Its proximity to Madrid-Barajas Airport and major highways ensures easy access and stress-free parking. Nestled in a quiet area near a large shopping center, the hotel provides a peaceful retreat while offering a range of shopping and dining options. Guests appreciate the friendly staff and quality services, contributing to the hotel’s reputation as an ideal base for exploring the outskirts of Madrid.
The hotel receives accolades for its spacious, modern, and elegantly designed rooms, which are consistently praised for their comfort and cleanliness. Guests highlight the quality of the beds, ample bathroom space, and functional amenities, enhancing the overall experience for both leisure and business travelers.
Cleanliness is a standout feature, with the hotel maintaining a superb standard across rooms, bathrooms, and common areas. The minimalist design and quiet ambiance further contribute to a comfortable stay, complemented by a welcoming atmosphere created by the attentive and efficient staff.
The breakfast experience receives mixed feedback, with many guests appreciating the variety and quality of options, although some express a desire for more hot items and quicker service. Despite these minor critiques, the hotel's breakfast is generally well-regarded.
Wi-Fi services present a mixed picture; while guests generally find the connection fast and reliable, access is limited to loyalty program members, with some issues of instability noted on the first floor. Nevertheless, most guests report a positive experience, especially in public areas.
The comfort of the beds is a highlight, with guests frequently praising the mattresses and pillow options, ensuring a restful night's sleep and contributing to a pleasant stay.
Overall, while the hotel is praised for its comfortable environment, excellent staff, and cleanliness, some guests feel it may not fully meet the luxury expectations of a four-star establishment. Despite these views, the hotel remains a popular choice, particularly for those seeking proximity to the airport and a tranquil setting near Madrid.
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