InfoSummary of reviewsResident City Hotel in Almaty is highly regarded for its prime central location, offering easy access to key attractions like the Almaty 2 train station, Arbat Street, Green Bazaar and various dining and shopping venues. Guests appreciate the hotel's quiet and safe environment, despite its central positioning. The convenience of nearby transportation options and a range of amenities, including a gym and sauna, further enhance the appeal.
The breakfast at Resident City Hotel is a notable highlight, featuring a diverse and delicious buffet that caters to various tastes, including vegetarians. Guests particularly enjoy the variety and quality of the offerings, although some note minor areas for improvement. The breakfast service's flexibility with extended hours adds to its attractiveness.
Dining at the hotel's restaurant receives high praise for its hearty and reasonably priced traditional dishes. The quality extends across all meals, from breakfast to dinner with attentive service contributing to a pleasant dining experience. Though there are occasional slow service complaints, the overall consensus is positive.
Rooms at Resident City Hotel are celebrated for their cleanliness, modern amenities and cozy ambiance, though some guests find the standard rooms small. The cleanliness is consistently highlighted with fresh, well-maintained facilities and daily housekeeping services.
The cleanliness throughout the establishment is exemplary, extending to both rooms and public areas. Guests frequently describe the hotel as spotless, contributing to an overall positive and comfortable experience.
The staff at Resident City Hotel receive commendations for their warm, professional service. The reception and housekeeping teams are particularly noted for their friendliness and efficiency, enhancing the guest experience despite occasional critiques about front desk professionalism.
Wi-Fi at the hotel is generally reliable with a stable and fast connection suitable for tasks like work calls, although some guests experience weaker signals in certain areas and occasional connectivity issues.
The gym and spa facilities are well-regarded, featuring modern equipment and a 24-hour fitness center. While some minor improvements are suggested, the facilities are appreciated by guests looking to maintain their fitness routines.
Parking at the hotel is described as secure, spacious and free, adding significant value to the stay. Despite some minor complaints about cleanliness and information availability, the parking services are widely appreciated.
Beds receive high marks for comfort and quality, contributing to a restful stay. Guests frequently praise the cozy mattresses and fresh, clean bedding.
Overall, Resident City Hotel delivers a commendable four-star experience characterized by a superb location, excellent service, cleanliness, comfortable accommodations and good value for money, making it a favored choice for travelers in Almaty. Show more
InfoSummary of reviewsRixos Almaty, located in the heart of the city, offers a prime spot for exploring Almaty's central attractions. Guests frequently commend its convenient and excellent location, surrounded by parks, supermarkets, shops, cafes and transport links, making it an ideal base for discovering the city. The hotel boasts large rooms, a top-notch gym, a high-quality spa area and ample parking, adding to its practicality and appeal.
The breakfast experience at Rixos Almaty has garnered mixed reviews. While many guests appreciate the variety and quality of the selection, particularly the European, Asian and local cuisines, others find it modest and limited, comparable to that of a basic 3-star hotel. The friendliness and helpfulness of the staff were appreciated, though improvements in the breakfast offerings could enhance the experience.
The spacious and comfortable rooms are a highlight for many, featuring good-quality beds and comprehensive amenities. However, there are concerns about outdated and worn-out furnishings, cleanliness issues and dim lighting in certain areas. Regular updates and better maintenance could improve guest satisfaction significantly.
Cleanliness at the hotel receives mixed feedback with several guests noting issues like dirty carpets, remnants of previous occupants and improper bathroom cleaning. While some find the hotel cozy, overall, there is a notable need for improvement in cleaning services to align with the hotel's five-star rating.
The staff at Rixos Almaty are generally praised for their friendliness, politeness and helpfulness, particularly the receptionists. However, inconsistent experiences with unprofessional behavior and inadequate responses to requests indicate a need for more consistent training and performance.
The hotel's spa is a standout feature, receiving high praise for its excellent facilities and services, including saunas, massages and a well-equipped gym. The luxurious ambiance and attentive staff contribute to a positive and pampering experience. Minor criticisms aside, the spa is widely regarded as a top-class offering.
The pool, though occasionally facing access and maintenance issues, is well-regarded for its size and luxurious feel. Water temperature inconsistencies are noted, but overall, guests find the pool area enjoyable.
Beds at Rixos Almaty provide a generally comfortable sleep experience with many guests appreciating their good quality and large size. Variability in bed and pillow quality is mentioned, but the consensus is positive regarding comfort.
The hotel exudes a luxurious and grand atmosphere, highlighted by an elegant lobby and classic decor. While some guests feel it reflects a four-star rather than a five-star experience, the high standards of the Rixos brand are evident in the quality and comfort provided.
Overall, Rixos Almaty offers a memorable stay with its superb location, luxurious facilities and commendable service, though certain areas stand out more positively than others. For travelers looking to immerse themselves in Almaty's vibrant life, it remains a favored choice. Show more
InfoSummary of reviewsPark Hotel Almaty is highly praised for its exceptional location in the vibrant new center of the city. Guests appreciate its proximity to numerous restaurants, cafes, bars and the subway station, making it a prime spot for both leisure and business travelers. The hotel is lauded for offering a peaceful yet accessible environment with easy walking distance to major attractions.
The breakfast experience is generally positive, featuring a wide variety of options including fruits, nuts, fresh items, syrniki, croissants, made-to-order omelets and tasty coffee. Despite a few mixed reviews on the variety, the consensus is that the breakfast is delicious, abundant and a delightful start to the day.
The rooms are described as spacious, modern and clean with a functional, minimalist design. Guests appreciate the stylish interiors, comfortable beds and large windows that offer beautiful views. The rooms are well-equipped with quality furniture and thoughtful amenities, providing excellent value for money.
Cleanliness is a standout feature with guests frequently highlighting the impeccable maintenance of both the rooms and common areas. The hotel is praised for its neat, bright and well-kept environment, further enhanced by the availability of conveniences like robes and slippers.
The staff at Park Hotel Almaty receives high marks for their exceptional service. Guests consistently describe the staff as polite, helpful and responsive, contributing significantly to a pleasant stay. The warm and welcoming atmosphere created by the team is often cited as a key factor in the overall positive experience.
The beds are generally praised for their comfort with many guests highlighting the good quality of mattresses, pillows and blankets. Although there are minor mentions of beds being too low or narrow, the majority of feedback underscores the comfort and quality of the sleeping arrangements.
In summary, Park Hotel Almaty excels in location, cleanliness, room quality, staff service and breakfast, making it an ideal choice for visitors seeking a comfortable and well-located stay in Almaty. Show more
InfoSummary of reviewsHotel Uyut Almaty is highly regarded for its central yet tranquil location, nestled in Almaty's city center. Guests enjoy the convenience of being within walking distance of numerous attractions, such as Arbat Street and Zhibek Zholy metro station, as well as essential amenities like supermarkets and pharmacies. The hotel’s positioning in a quiet courtyard ensures a peaceful stay, free from the noise of city traffic, making it suitable for restful sleep.
Visitors consistently commend the breakfast for its rich and varied selection, describing it as delicious and satisfying. Though some note room for improvement regarding variety and execution, the overall feedback highlights the meal as a high-quality experience. The hotel’s restaurant also earns praise for its cuisine, atmosphere and excellent service, despite occasional mentions of high prices.
The rooms at Hotel Uyut Almaty are characterized by their cleanliness, coziness and comfort. Many guests appreciate the quality bedding, amenities and spaciousness with some enjoying excellent views, including mountain vistas. While remarks about room size and the need for modernization exist, they are minor compared to the overwhelmingly positive sentiments. The staff's friendliness and efficiency further enhance the staying experience, making it a pleasant environment for both short and extended visits.
Cleanliness is a standout feature with guests frequently praising the diligent housekeeping services and well-maintained premises. Although some concerns about inconsistencies in cleanliness were noted, the hotel's efforts to provide a clean and comfortable environment are generally well-received.
The staff's welcoming demeanor significantly contributes to the hotel's charm. Many travelers highlight the professionalism, politeness and helpfulness of the personnel, particularly at the reception. Occasional instances of less favorable behavior are mentioned, but the majority of experiences reflect the staff's dedication to ensuring guest satisfaction.
Reliable and fast Wi-Fi is another commendable aspect with most guests finding it suitable for their needs, including video calls. Despite occasional mentions of weaker internet speeds during peak times, the overall feedback on Wi-Fi quality is positive.
The gym, while small, is functional and well-maintained, catering to basic fitness needs. Guests also appreciate the complimentary hour of sauna use each day.
The beds at Hotel Uyut Almaty are often described as comfortable and conducive to a restful night’s sleep with many guests praising the clean, soft and cozy bedding. Some minor complaints about pillow firmness and bed sizes do exist, but these do not overshadow the general satisfaction with bed quality.
Though opinions vary regarding the hotel's four-star rating, many guests feel that Hotel Uyut Almaty meets and even exceeds expectations for its classification, particularly appreciating the price-quality ratio. Business travelers especially find the hotel’s amenities, including a well-equipped conference room and reliable internet service, to be conducive for work.
In conclusion, Hotel Uyut Almaty offers a prime location, clean and comfortable accommodation, friendly service and excellent amenities, making it a top choice for both leisure and business travelers in Almaty. Show more
InfoSummary of reviewsNovotel Living Almaty Jetisu stands out as a premier hotel choice, thanks to its prime location in the heart of downtown Almaty. Guests consistently praise the hotel's proximity to vibrant streets, cafes, restaurants, and cultural attractions, making it an ideal base for both leisure and business travelers. The strategic location allows for easy exploration of the city, with many key tourist destinations within walking distance. The safety and family-friendly atmosphere of the area further add to its appeal.
The accommodations are highlighted for their spacious, modern design and comforting amenities. Guests appreciate the clean and stylish interiors, well-equipped kitchens, and smart home automation features, offering a relaxing and convenient stay. Thoughtful touches such as soundproofed rooms, comfortable beds, and complimentary treats upon arrival enhance the guest experience.
The staff at Novotel Living Almaty Jetisu is renowned for being helpful, attentive, and professional, contributing to a welcoming environment. The reception team, in particular, is lauded for its efficient service during check-ins. Despite some occasional remarks about warmth, the overall sentiment towards the staff remains positive.
While the breakfast boasts a varied selection that satisfies many guests, the experience sometimes falls short due to crowded dining areas and expectations surrounding hot dish offerings. Nonetheless, guests have noted the quality of the food and presence of Line Brew restaurant as positive aspects.
Families find the hotel exceptionally accommodating, thanks to the thoughtful design of family apartments featuring privacy and ample space. The modern decor and well-equipped facilities cater well to long stays, making the hotel a preferred choice for family trips.
In addition to the excellent location and contemporary facilities, the hotel's cleanliness is frequently commended, although isolated incidents call for minor improvements. While there are mixed reviews regarding bed comfort, many guests enjoy a restful sleep with the quality bedding provided.
Overall, Novotel Living Almaty Jetisu combines modern amenities, a prime location, and exceptional service to offer guests a delightful stay in Almaty. Show more
InfoSummary of reviewsThe Garden Park Inn in Almaty garners favorable reviews for its prime location, providing convenient access to city attractions and business districts, all within a tranquil setting. Guests appreciate the easy connectivity to public transportation and nearby amenities, making it an ideal choice for both leisure and business travelers.
Breakfast at the hotel is frequently praised for its variety and quality, offering a range of delicious options, including vegetarian dishes and national cuisine. The generous buffet and accommodating service enhance the overall morning experience, despite occasional critiques regarding selection variety and service consistency.
The hotel's restaurant receives mixed feedback; while the cuisine, particularly the steaks and soups, is often lauded for freshness and taste, service inconsistency and issues like undercooked food and long wait times temper the positive experience.
Rooms at Garden Park Inn stand out for their spaciousness, cleanliness and modern amenities. Guests value the peaceful ambiance, comfortable beds and attractive decor, which together contribute to a restful and enjoyable stay. Views of the mountains and cityscape add a pleasant touch, although minor maintenance issues have been noted.
Cleanliness across the hotel is generally praised with high standards maintained in rooms and public areas, including the saunas. Some inconsistency in housekeeping has been reported, but the overall sentiment leans towards a positive experience in terms of hygiene.
Staff at the hotel are often described as friendly, polite and helpful, particularly the front desk, which enhances the check-in and check-out experience. However, occasional lapses in service quality and communication have been mentioned, suggesting a need for improved consistency.
Wi-Fi service at the hotel varies significantly with some guests praising its speed and reliability, while others face issues with connectivity and signal strength, particularly in certain rooms.
The hotel's spa and gym facilities receive mixed reviews. While the spa is clean and offers a functioning sauna, issues such as cold water in the pool and lack of essential amenities detract from the experience. The gym, although clean, is described as small and under-equipped with maintenance issues affecting some fitness equipment.
In summary, the Garden Park Inn excels in providing a comfortable and convenient stay with notable strengths in location, room quality and breakfast service, while some areas such as dining service, Wi-Fi connectivity and wellness facilities offer room for improvement. Show more
InfoSummary of reviewsLES Mini Hotel, nestled in the heart of Almaty, is highly praised for its superb location. Proximity to key city attractions, such as Republic Square, the National Central Museum and the Kok Tobe zip road, along with easy access to public transport, makes it an attractive option for tourists and business travelers alike. Guests cherish the affordability paired with the excellent price-to-quality ratio. The vibrant surrounding area with numerous cafes, restaurants and supermarkets adds to its appeal.
Despite their compact size, the rooms at LES Mini Hotel are clean, cozy and thoughtfully designed. Equipped with essential amenities like comfortable beds, wardrobes and tailored ergonomic layouts, they maintain a sense of comfort. Some minor drawbacks include occasional noise from adjacent rooms and some rooms lacking windows; however, efficient ventilation systems help mitigate this. Shared bathrooms are kept spotless with multiple showers and toilets to avoid inconvenience.
Unwavering cleanliness is a hallmark of LES Mini Hotel with private and shared spaces including rooms and bathrooms consistently described as spotless. Daily cleaning routines ensure a pristine environment, while amenities like bathrobes, slippers and free snacks add a homely touch. Guests appreciate the friendly and attentive staff who contribute to an inviting and comfortable stay.
Reliable and efficient WiFi services meet guests' connectivity needs, often described as super fast and stable, adding significant value to the stay. The gym, though compact, is well-equipped and free to use, rounding out the hotel's amenities.
Comfortable beds with fresh, clean linens are frequently highlighted by guests, providing restful sleep and overall comfort. Additional amenities such as bottled water and extra pillows enhance the experience.
Business travelers find the hotel's facilities accommodating with an adjacent business center, coworking spaces and conference rooms available, making it an attractive option for work trips. The combination of practical amenities and a cozy atmosphere ensures that all business needs are met efficiently.
LES Mini Hotel also serves as a romantic retreat, providing an ideal setting for couples seeking tranquility and peace. Its serene environment and calming atmosphere offer a perfect backdrop for a quiet and intimate experience.
In sum, LES Mini Hotel stands out for its central location, immaculate cleanliness, exceptional staff and thoughtful amenities, making it a commendable choice for both short stays and business trips. With a blend of comfort, convenience and affordability, it enhances the overall guest experience. Show more
InfoSummary of reviewsOlympica Hotel is a highly regarded choice for travelers looking to combine the tranquility of nature with the convenience of city amenities. Situated amidst picturesque pine forests and offering stunning mountain views, the hotel provides a peaceful setting perfect for relaxation, while still being conveniently close to attractions such as Mega Center, Esentai Mall, and the Botanical Garden. This unique blend of serenity and accessibility makes the location a standout feature appreciated by guests.
The hotel further enhances its appeal with a satisfying breakfast experience, offering a variety of homemade options like cottage cheese, orange jam, and scrambled eggs, despite occasional concerns about limited diversity and presentation. Dinner at Olympica Hotel is a delightful journey of tasty homemade food that impressively balances quality and affordability. Guests enjoy the economical pricing for hearty portions that make dining pleasurable.
Rooms at Olympica Hotel receive praise for their cleanliness and comfort, with a cozy atmosphere and attractive decor complemented by useful amenities and scenic balcony views. Though compact due to the hotel’s Soviet-era roots, the accommodations are well-maintained, and the cleanliness is consistently highlighted. Some minor inconveniences, like hard mattresses and sound insulation, are noted but do not overshadow the overall quality of the stay.
The hotel's luxurious outdoor pool emerges as a welcome retreat, offering refreshing swims in clean, heated waters with comprehensive facilities like lounge chairs and changing rooms. This amenity, combined with the charming natural environment, further enhances the relaxation experience for guests.
Olympica Hotel's staff is frequently lauded for their friendliness and professionalism, often going above and beyond to assist guests, making for memorable visits. With polite and attentive service, the team contributes significantly to the positive experiences shared by those who stay at the hotel.
While the hotel’s beds receive mixed reviews due to their firmness and design, they remain satisfactorily clean and comfortable for many guests. Overall, Olympica Hotel offers a serene and welcoming environment ideal for visitors seeking a harmonious blend of nature and city access, underscored by excellent service and superior cleanliness. Show more
InfoSummary of reviewsSadu Hotel Almaty, a member of Radisson Individuals, offers a notable stay with its exceptional location and modern amenities. Tucked away in a tranquil area of Almaty, the hotel provides stunning mountain views and easy access to ski slopes and a sports complex. Its proximity to Esentai Mall and a selection of upscale shops and cafes ensures both convenience and entertainment for guests. The hotel's stylish and clean environment, complemented by a vibrant outdoor area with a pool, enhances its appeal as a serene retreat.
While the breakfast offerings have received mixed feedback, with a selection that includes tasty fruits and engaging restaurant ambiance, there are suggestions for improvement in terms of variety and organization. Dinner at the hotel garners praise for its delicious cuisine and room service convenience, though there is room for improvement in maintaining consistent service standards.
Rooms at the hotel are celebrated for their modern elegance and comfort, featuring panoramic windows and soundproofing that enhance the guest experience. While there have been occasional concerns regarding room temperature and cleaning, the attentive staff swiftly address these issues, ensuring a relaxed stay. The overall cleanliness of the hotel is commendable, despite minor areas needing attention.
The staff at Sadu Hotel are frequently highlighted for their professionalism and friendliness, with personalized gestures contributing to positive guest experiences. The Ethno Spa Söp within the hotel is a standout facility, earning accolades for its luxurious atmosphere and outstanding services. The outdoor pool is another highlight, praised for its cleanliness and inviting setting, although it may have limited operation at times.
Overall, guests find the beds comfortable, although some may not prefer the mattress softness or pillow firmness. Sadu Hotel Almaty successfully strikes a balance between urban convenience and mountain serenity, making it an appealing choice for visitors seeking both leisure and adventure in Almaty. Show more
InfoSummary of reviewsHoliday Inn Almaty by IHG, is notably appreciated for its prime location near Almaty's city center, making it ideal for both leisure and business travelers. The proximity to the Forum Shopping Center and other essential amenities, including theaters and the Botanical Garden, ensures guests have everything they need within walking distance. Additionally, the accessibility by car, avoiding heavy traffic routes, is a significant perk.
Guests generally enjoy the breakfast offerings, describing the buffet as abundant and varied, featuring cereals, porridge, eggs, sausages and other typical breakfast items. The quality of food and the care from chefs are often highlighted positively, although some guests do find the breakfast to be overpriced or not as diverse as expected from a hotel of this caliber.
Dinner experiences at the hotel's restaurant vary with many praising the tasteful and readily available food, though issues with menu limitations and occasional food quality concerns are noted. The service and cleanliness in the dining area, however, receive positive remarks.
The guest rooms at the hotel evoke mixed reactions. Many guests appreciate the spaciousness, cozy beds and overall cleanliness. Yet, there are recurring concerns about outdated furnishings and decor with several citing the need for substantial refurbishment. Despite these issues, the beds are frequently highlighted as very comfortable, contributing to restful sleep.
Cleanliness receives mixed reviews. While daily cleaning services and the overall appearance of cleanliness are appreciated, the state of the hotel's dated furnishings, including stained carpets and worn-out sofas, detracts from the guest experience.
The hotel staff are consistently lauded for their friendliness and professionalism. Guests appreciate the efficiency and helpfulness of the reception team with particular mentions of exceptional service from individuals like Farid and Madina. This high level of service extends to the restaurant staff, enhancing the overall guest experience.
Free WiFi at the hotel has mixed reviews. Some guests find the internet speed excellent, while others report issues with stability and connectivity, particularly on certain floors.
Business travelers find the hotel particularly suited to their needs, citing good value for money and excellent service. The hotel's convenient location and amenities make it a preferred choice for those on work trips, though some practical considerations, such as required documentation and occasional noise, are noted.
In summary, Holiday Inn Almaty by IHG, stands out for its location, friendly staff and comfortable beds, while areas like room decor and WiFi stability could benefit from improvements to enhance overall guest satisfaction. Show more
InfoSummary of reviewsResident Hotel Kazybek Bi enjoys a prime location in the city center, combining the best of urban accessibility with a tranquil, quiet atmosphere. It is conveniently close to Arabat Street, shops, restaurants and historical sites with easy access to public transportation. Guests find this balance of convenience and serenity ideal for both vibrant city life and quiet relaxation.
Breakfast at the hotel is highly appreciated for its delicious and varied offerings with a good selection of both Asian and Western dishes. The hearty and filling options, fresh fruits and local specialties leave guests satisfied and ready for the day. Although there are occasional suggestions for a broader variety, the overall experience remains positive.
The on-site restaurant impresses guests with its delicious food, affordable prices and wealth of meal options. Despite some delays, the helpful staff and the option for room delivery add to the convenience and enjoyment of dining at the hotel. Specific dishes like steaks and wings receive high praise.
The rooms stand out for their exceptional cleanliness, modern design and comfort. Regular daily cleaning and fresh interiors contribute to a high level of hygiene. While some may find standard rooms a bit cramped, the comfort of orthopedic mattresses and well-appointed amenities compensate for this. Spacious bathrooms and thoughtful details further enhance the experience, though views may be limited by the surrounding buildings.
Cleanliness is exemplary throughout the hotel with meticulous attention to detail and modern renovations. Guests appreciate the fresh linens, pleasant scents and the spotless common areas. Overall, the cleanliness standards greatly contribute to the hotel's inviting atmosphere.
The staff at Resident Hotel Kazybek Bi are frequently commended for their friendliness, helpfulness and professional demeanor. Guests consistently enjoy the welcoming and attentive service with specific staff members often singled out for their exceptional care.
Wi-Fi services are generally reliable and praised for their speed and coverage across most areas of the hotel. Though some guests experience weaker signals in certain rooms or areas, the majority find the connectivity satisfactory.
The spa facilities, including sauna and massage options, receive positive feedback for their quality and ambiance. Despite the additional cost and some perceived pricing ambiguities, the spa services are appreciated for their professionalism and hygiene.
Guests benefit from private and complimentary parking with ample space, though occasional navigation issues arise when using certain services. Nevertheless, the overall parking experience is convenient.
The beds are another highlight with comfortable orthopedic mattresses and high-quality linens ensuring a good night's sleep. In spite of some minor noise disturbances, the comfort of the beds is a significant positive aspect.
While reviews are mixed about the hotel's four-star status, many guests find it offers good value for its price, praised for its well-maintained rooms, central location and overall amenities. Some consider it more akin to a solid three-star experience, yet it remains a respectable choice for travelers seeking comfort and convenience at reasonable prices. Show more
InfoSummary of reviewsibis Almaty Jetisu enjoys an excellent location in the heart of Almaty, providing easy access to shopping malls, restaurants, cafes and cultural sites like Arbat Street and Green Bazaar. Guests appreciate the convenience of nearby public transport, including a metro station just five minutes away. The hotel's modern, stylish interior and peaceful ambiance despite the bustling surroundings are consistently praised, making it a preferred choice for both leisure and business travelers.
The breakfast experience at ibis Almaty Jetisu is highly regarded for its variety and quality, offering a mix of Western and Kazakh dishes, praised particularly for the fresh fruits, pastries and excellent coffee. Though there are occasional comments on space constraints and limited variety, the general sentiment is favorable, highlighting the breakfast as a significant starting point for the day.
Dinner options within the hotel, especially the steak at Live Brew and the popular Tary restaurant, receive positive reviews for quality, despite a few negative remarks about service. The hotel's dining venues are convenient and well-regarded, adding to the overall pleasant stay.
Rooms at 'ibis Almaty Jetisu' are highlighted for their modern, comfortable design, cleanliness and useful amenities. While some find the rooms small, the majority appreciates the spaciousness, cleanliness and contemporary decor, including features like panoramic windows and hammock chairs. Despite a few critiques on soundproofing and drainage, the rooms are generally seen as cozy and functional.
Cleanliness across the hotel garners high praise with many guests remarking on the super clean bathrooms, tidy rooms and pleasant ambiance throughout the premises. While there have been occasional lapses, the hotel maintains a reputation for cleanliness and a well-maintained environment.
The staff is frequently commended for their professionalism, friendliness and multilingual capabilities. Despite some inconsistent experiences, most guests find the staff attentive, welcoming and supportive, contributing significantly to an enjoyable stay.
WiFi service at ibis Almaty Jetisu is generally reliable and adequate for basic browsing needs, though some guests note occasional issues with speed and connectivity, particularly during peak hours.
The gym is a valued amenity, appreciated for its 24-hour availability and cleanliness. While it meets the needs of most guests, some suggest enhancements like additional treadmills and scales.
For families, the hotel offers clean, accommodating spaces with features like hammocks for children, though some find the rooms cramped for larger family stays. The staff's helpfulness enhances the family-friendly atmosphere, even if the setup might not ideally cater to all family travel needs.
Beds at the hotel are widely praised for comfort with many guests enjoying the soft mattresses and fresh linens, although a minority find the softness to be excessive or uncomfortable.
Overall, ibis Almaty Jetisu offers a high standard of facilities and service that some guests feel surpasses its three-star rating. Business travelers benefit from the efficient, professional environment and the hotel's location and amenities provide a seamless experience for those on work-related trips. Despite some mixed reviews on pricing and room size, the combination of location, cleanliness, modern design and friendly service make ibis Almaty Jetisu a commendable choice for various travelers. Show more
InfoSummary of reviewsPlaza Hotel Almaty enjoys high praise for its strategic and serene location, blending tranquility with accessibility to main landmarks, offices and various restaurants. Situated in a quiet yet central area, guests appreciate the picturesque mountain views and pleasant neighborhood, ideal for leisurely walks. Although a bit far from the airport, its favorable position is well-suited for both business and leisure travelers.
The hotel's breakfast receives generally positive feedback, particularly for its freshness, taste and variety. While some guests suggest areas for improvement, such as the temperature and selection of the offerings, the majority finds the breakfast delicious and satisfactory, especially when dining at the second-floor restaurant.
Guest rooms stand out for their cleanliness, coziness and spaciousness with many enjoying the scenic views of mountains and rivers. Functional amenities and modern renovations contribute to the welcoming ambiance and daily housekeeping ensures the rooms remain fresh. Although minor issues like old furniture and noise from the boiler room are occasionally mentioned, the overall consensus is highly favorable.
Cleanliness is a notable feature with rooms and bathrooms consistently described as spotless and well-maintained. The hotel’s staff plays a crucial role in enhancing the guest experience, frequently praised for their friendliness, helpfulness and customer-oriented approach. Receptionists, in particular, are commended for their accommodating nature and efficient service.
The beds are another positive aspect, often highlighted for their comfort and the quality of mattresses and pillows. Despite a few negative remarks about sagging or worn-out mattresses, most guests are satisfied with the bedding, contributing to a restful stay.
Overall, Plaza Hotel Almaty is highly recommended for its convenient and peaceful location, excellent breakfast, clean and cozy rooms, outstanding cleanliness and warm, welcoming staff. It remains a favorite choice for repeat visitors and is well-regarded by travelers. Show more
InfoSummary of reviewsRenion Hills Hotel in Almaty has garnered numerous positive reviews, especially for its excellent location, exceptional service, and overall convenience. Situated in a quiet area with easy access to supermarkets, cafes, restaurants, and major attractions, the hotel is ideally positioned for both urban exploration and nature excursions, such as visits to the nearby Shymbulak mountain resort. Guests appreciate the strategic placement, which is perfect for leisure and business travelers alike.
The hotel is commended for its cleanliness, with both rooms and common areas consistently maintained to high standards. Guests find the accommodations comfortable, noting the coziness of the beds and the well-equipped rooms featuring amenities like bathrobes and slippers. Although some guests mention minor issues such as old carpeting or occasional noise, the overall ambiance is described as peaceful and inviting. The spa and gym facilities, though compact, add value to the stay, providing relaxation and fitness options.
Dining at Renion Hills Hotel is a highlight for many, with the breakfast and dinner experiences receiving praise. Breakfast is diverse, catering to various tastes and dietary preferences, and features fresh, tasty selections. Some guests suggest improvements in variety and item quality, yet the general feedback is positive. Dinner stands out, particularly for dishes like pelmeni and Caucasian meat soup served in the 24/7 restaurant, which offers reasonably priced meals.
The staff at Renion Hills Hotel contribute significantly to the welcoming atmosphere. Guests frequently commend their friendliness, responsiveness, and attentiveness. Staff members create a warm environment, ensuring that guests feel valued and well-cared for during their stays.
For business travelers, the hotel's proximity to business centers and the availability of on-site dining options are notable advantages. The Renion Hills Hotel effectively combines affordability with a touch of luxury, offering a comfortable and satisfying experience. While a few areas, such as Wi-Fi connectivity, could be enhanced, the hotel largely meets guests' expectations for a four-star establishment. Overall, Renion Hills Hotel is a preferred choice for visitors seeking convenience, cleanliness, and excellent service in Almaty. Show more
InfoSummary of reviewsRenion Hotel offers a tranquil and cozy retreat, situated away from the city's hustle and bustle but conveniently close to essential services like shops, restaurants and a supermarket. Its proximity to Almaty Airport and the train station makes it ideal for travelers in transit. While the hotel is 20 minutes from downtown Almaty, its serene setting and good transportation links make it a practical choice for many.
The hotel receives mixed feedback on breakfast, though many appreciate the delicious and diverse offerings. The restaurant serves well-cooked meals with stylish presentation and room service is efficient, offering large portions and reasonable prices. The spacious rooms are noted for their cleanliness, though some areas are in need of renovation. Guests appreciate the quiet environment and effective air conditioning.
Cleanliness is a standout feature with the hotel consistently described as clean and well-maintained. The staff is frequently praised for their friendliness and professionalism, enhancing the overall guest experience.
The hotel offers free Wi-Fi, though the quality can be inconsistent. Spa facilities, including a sauna, hammam and pool, are appreciated despite some guests finding the spa area small or mediocre. The gym is generally well-received, offering good quality facilities.
The hotel’s pool, while small, is a nice bonus, particularly when well-maintained. On-site parking is convenient and free, contributing to a hassle-free experience for those arriving by car. Renion Hotel is also family-friendly with amenities like a playground and quiet, spacious rooms catering to families.
Guests find the beds to be mostly comfortable and clean, although some issues with creakiness and firmness were noted. Despite some minor shortcomings, Renion Hotel delivers a commendable experience, especially given its three-star rating, offering solid amenities and an excellent price-quality ratio. Show more
InfoSummary of reviewsSaraishyq Hotel is a well-regarded option for travelers seeking comfort and convenience in a tranquil setting. Located in a peaceful, residential area not far from the airport, the hotel offers easy access to a range of necessities, such as pharmacies, restaurants and shops. The complimentary airport transfer service significantly adds to its appeal. While it is a bit removed from the city center, accessible transportation options mitigate this drawback, making it a cozy retreat for families and those who prefer to escape the city's hustle.
Breakfast at Saraishyq Hotel receives mostly positive reviews with guests praising the delicious and varied buffet that includes Kazakh delicacies. Fresh omelettes, fruits, pastries and porridge are commonly noted as highlights. Despite minor criticisms about limited variety over multiple days and occasional cold food, the overall dining experience starts guests' days on a high note.
Dinner options also receive praise, particularly the quality and affordability of the food. Guests enjoy the convenience of room service, as well as the comfortable ambiance of the restaurant. Although some desire more menu variety, the positive aspects, such as reasonable prices and fresh ingredients, outweigh these concerns.
The hotel rooms are described as spacious, clean and comfortable with a rustic charm that many find appealing. The beds are noted for their comfort and rooms come equipped with amenities like refrigerators and TVs. While some rooms show signs of wear or require minor repairs, the overall experience is largely positive.
Cleanliness is another strong point with guests frequently commenting on the well-maintained rooms and public spaces. However, occasional lapses in housekeeping standards are noted, indicating a need for more consistent upkeep.
The staff at Saraishyq Hotel receive widespread acclaim for their friendliness and helpfulness. Many guests specifically mention the courteous and professional service provided by the receptionists and other hotel employees, contributing significantly to a welcoming atmosphere. Despite a few instances of inconsistent service, the general sentiment towards the staff is overwhelmingly positive.
WiFi connectivity is generally reliable with guests appreciating the 100 Mbps high-speed internet. Although a few isolated complaints about unstable connections and buffering issues exist, the WiFi service is mostly sufficient for travelers.
The hotel's spa and fitness facilities are highlights for many guests with the outdoor heated pool, sauna and gym receiving positive feedback. The spa's inviting ambiance and quality amenities enhance the relaxation experience. However, occasional maintenance issues and closures are noted.
The pool area is another standout feature with its clean, heated water and ample sunbeds and umbrellas. Various pool options, including separate areas for children and adults, contribute to a relaxing stay. Minor issues, such as leaves in the pool or late pool hours, do not significantly detract from the positive reviews.
Ample parking and a well-organized free airport shuttle service round out the hotel's amenities, making it convenient for those driving or arriving by plane.
In summary, Saraishyq Hotel offers a comfortable, family-friendly stay with a range of amenities that cater to various needs. Despite minor drawbacks, its peaceful location, friendly staff and quality facilities make it a solid choice for travelers. Show more
InfoSummary of reviewsMildom Hotel, located centrally in Almaty, receives significant praise for its prime positioning, making it a convenient base for exploring the city’s attractions and cultural offerings. Its location near major roads, public transport, and a variety of dining and shopping options makes it especially attractive to both business and leisure travelers. The hotel’s centrality is further complemented by its clean and comfortable accommodations, with friendly and attentive staff enhancing the overall guest experience.
The breakfast at Mildom Hotel stands out for its variety and quality, with widespread acclaim for the delicious and diverse selection catering to different dietary preferences. Guests appreciate the inviting dining atmosphere, which occasionally incorporates the pleasant ambiance of a nearby Georgian restaurant. While there are minor suggestions for improvement, such as food temperature and additional variety, the breakfast consistently earns high marks as a highlight of the hotel’s hospitality.
Despite the advantageous location and commendable staff, Mildom Hotel’s rooms receive mixed reviews. Guests appreciate the cleanliness, quietness, and comfortable bedding, although room size and certain amenities fall short of expectations for some. Sound insulation issues, along with occasional maintenance challenges, such as plumbing and outdated furniture, are noted. However, the overall cleanliness efforts and daily services contribute positively to guest impressions.
The hotel staff frequently receives accolades for their friendliness and willingness to assist, providing a welcoming atmosphere that is appreciated by international travelers, thanks to their communication skills in English. While isolated feedback indicates occasional communication gaps, the dedication and helpfulness of the staff are generally seen as significant strengths.
One major shortcoming identified by guests is the Wi-Fi service, which is often described as weak and unreliable, limiting internet access in the rooms. This aspect is a key area where the hotel could enhance its offerings to better meet guest needs.
Overall, Mildom Hotel offers excellent value with its strategic location, delightful breakfast, and attentive staff, making it an ideal choice for short stays, particularly for those looking to explore Almaty. While some areas, including room amenities and internet connectivity, need improvement, the hotel’s affordability and central location continue to appeal to budget-conscious travelers seeking a convenient and pleasant experience. Show more
InfoSummary of reviewsThe Grand Voyage Hotel, located in the heart of Almaty, consistently receives positive feedback for its strategic position, making it an ideal choice for both leisure and business travelers. Guests enjoy the hotel's easy access to the city's attractions and appreciate the vibrant yet cozy atmosphere of its neighborhood. The combination of old-world charm and modern convenience makes it a favored choice for visitors keen on exploring the bustling ambiance of Almaty.
In terms of services, the breakfast experience is generally well-received, with many guests praising the delicious and hearty meals provided. The buffet caters to a variety of tastes, proving especially popular with international guests. Although there are suggestions for expanding the variety to better satisfy all preferences, the warm hospitality of the staff often compensates for this limitation.
Rooms at the hotel are described as clean, spacious, and welcoming. Guests appreciate the cleanliness and modern maintenance of the facilities, complemented by beautiful views from some rooms. While some concerns about non-opening windows and noise insulation are noted, these are outweighed by the overall comfort and cleanliness praised by most visitors.
The hotel's commitment to cleanliness is a standout feature, both in individual rooms and communal spaces. Many guests highlight the spotless condition of the hotel and commend the staff on their efforts in maintaining this high standard. Further adding to the guest experience is the staff's dedication to service. Known for their friendliness and attentiveness, the staff significantly enhances the welcoming atmosphere of the hotel, despite occasional language barriers.
The Wi-Fi service is another lauded aspect, with many guests finding it reliable and convenient, especially those requiring a stable connection for work. Although there are some reports of patchy signals in certain areas, the overall satisfaction with the internet service remains high.
The comfort of the beds is frequently highlighted, with guests describing them as luxurious and conducive to a good night's sleep, thanks to the soft linens and clean amenities. Some isolated feedback mentions stiffness in some mattresses, but this does not detract much from the general consensus of comfort and quality.
Despite being located in a building in need of updates, the Grand Voyage Hotel manages to deliver a satisfying experience. While not everything meets the stringent expectations of a four-star establishment, with some critiques on breakfast and certain amenities, the exceptional service and suitability for business travelers contribute to a loyal guest following. In summary, the Grand Voyage Hotel is highly recommended for its excellent location, cleanliness, and service, offering a delightful and practical stay in Almaty. Show more
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