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Summary of reviewsMercure Sibiu Airport is highly praised for its strategic location, particularly for air travelers, being just a five-minute drive from Sibiu International Airport. Despite its proximity to the airport, guests appreciate the quiet environment that allows for a restful stay. The hotel’s convenient access to major highways, a nearby supermarket and ample parking options further enhance its appeal, making it an excellent choice for business travelers and those with early or late flights.
The hotel offers a breakfast that consistently receives commendations for its variety and quality. Guests enjoy a diverse selection of local flavors, freshly prepared items and beautifully presented dishes, contributing to an exceptional dining experience. The breakfast buffet caters to different tastes, from sweet to savory and includes fresh and local products, establishing it as a standout feature of the hotel.
The rooms at Mercure Sibiu Airport are often described as modern, spacious and clean. Guests highlight the comfortable beds, well-equipped bathrooms and overall aesthetic appeal. The large, comfortable mattresses and excellent bedding ensure a good night's sleep. However, some guests have noted minor cleanliness and maintenance issues, such as occasional crumbs, dirty bathrobes and broken mirrors. These setbacks are overshadowed by the hotel's friendly and communicative staff, who contribute positively to the guests’ experiences.
Cleanliness is generally seen as a strong point with many reviews noting the hotel’s high housekeeping standards. Guests appreciate the well-maintained public areas and clean rooms, despite occasional lapses like dusty phones and rusty showerheads. The hotel's overall cleanliness and attention to detail are usually well-received.
The staff at Mercure Sibiu Airport are frequently praised for their professionalism, friendliness and attentiveness. Guests often highlight the team's prompt and courteous service, which significantly enhances the hotel’s favorable reputation. The welcoming atmosphere and the employees' efforts to ensure a pleasant stay are repeatedly mentioned in reviews.
Mercure Sibiu Airport’s Wi-Fi receives mixed feedback with some guests finding the connection reliable and others experiencing occasional issues. The hotel offers free, secure parking with ample space, which is particularly appreciated by motorists.
Despite the absence of dinner facilities, which many guests find inconvenient, the overall amenities and services provided by Mercure Sibiu Airport contribute to a positive experience for most visitors. Business travelers especially find it a suitable option due to its location and the professional environment.
In summary, while Mercure Sibiu Airport faces some criticisms regarding maintenance and specific amenities, its strategic location, excellent breakfast, comfortable rooms and exceptional staff service make it a solid choice for travelers, particularly those flying in and out of Sibiu.
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