InfoSummary of reviewsHotel Sesi Aruana, located alongside the picturesque Araguaia River, offers guests a superb setting ideal for relaxation and exploration. The hotel's strategic location near the port and city center allows easy access to local attractions while maintaining a peaceful ambiance, making it a top choice for visitors seeking tranquility and convenience.
The hotel is highly regarded for its well-structured facilities, particularly appealing to families with small children. Guests enjoy a variety of activities and a welcoming environment, with an excellent pool and leisure area, including a game room, contributing to the overall positive experience. Although some aspects like the pool heating and maintenance require attention, these are minor drawbacks in an otherwise appealing setup.
The breakfast experience at Hotel Sesi Aruana is another highlight, receiving consistent praise for its quality and variety, served in a pleasant atmosphere that enhances the guest experience. While options for guests with dietary restrictions could be improved, the breakfast remains a standout feature of the stay.
Although room feedback is mixed, many guests find them to be clean, cozy, and comfortable, often praising the spaciousness and amenities. However, some areas require maintenance, with reports of outdated fixtures and minor cleanliness issues. Improvements in room allocation processes could heighten guest satisfaction significantly.
Overall cleanliness is generally appreciated, with fragrant rooms and clean pools contributing positively. However, the inconsistency in housekeeping across certain areas such as hallways and specific room components calls for more rigorous cleaning routines to match the guests' expectations.
The staff at Hotel Sesi Aruana consistently earn high marks for their attentiveness and politeness, significantly enhancing the guest experience. The reception and restaurant teams are often commended for their friendly demeanor and helpfulness. Although occasional noise and patience issues are noted, these instances are rare, with the staff's dedication being a valuable asset to the hotel.
The hotel's bedding also receives varying reviews, with many guests praising the comfort and cleanliness, yet some encountering issues with bed configurations and older mattresses. Despite these minor setbacks, the staff's commitment to guest satisfaction shines through, making Hotel Sesi Aruana a favored destination, offering excellent value for money and leaving many eager to return. Show more
