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Summary of reviews'روائع للشقق المخدومة' is situated in a prime location, offering convenient access to a variety of essential services and amenities such as grocery stores, restaurants, a large mosque, a pharmacy and notable attractions like Sisded Park and the waterfront. This strategic placement allows for ease in navigating the area without heavy traffic, contributing to a lively and vibrant atmosphere. Guests appreciate the clean environment and courteous reception staff, which add to the overall positive experience.
The rooms at 'روائع للشقق المخدومة' are spacious and comfortable, particularly the beds, which many guests find satisfactory. The separation of living and sleeping areas in some rooms is an added benefit for those seeking more spacious accommodations. However, there are notable issues concerning the outdated and worn-out furniture, dirty carpets, insufficient lighting, malfunctioning air conditioning units, poor sound insulation and unpleasant odors. Maintenance concerns, such as broken fixtures and non-working TVs, detract from the overall experience, suggesting a need for significant renovation and consistent upkeep.
Cleanliness receives mixed reviews. While many guests commend the clean rooms, well-maintained bathrooms and overall tidy ambiance, others note issues like dirty carpets, insect presence and bad odors. Despite these drawbacks, the hotel's good value and quiet atmosphere make it appealing to budget-conscious travelers who appreciate the polite and helpful staff.
The staff are frequently praised for their politeness, professionalism and helpful nature with particular mention of receptionists like Muneera, Majid and Sultan. Their warm welcome and high-quality service significantly enhance the guest experience. Nonetheless, there are occasional reports of unprofessional behavior and delayed responses from some staff members, indicating room for improvement in consistency.
The Wi-Fi service at 'روائع للشقق المخدومة' is a notable drawback with many guests reporting weak or non-existent signals, slow speeds and frequent disconnections. This can be a significant inconvenience for those who rely on stable internet access.
Parking poses challenges due to the limited number of spaces, water leaks and occasional flooding in the basement parking lot. Though the hotel offers free covered underground parking, finding a spot can be difficult, particularly during peak times, forcing many guests to park far from the property.
Overall, 'روائع للشقق المخدومة' boasts a prime location, spacious rooms and a generally positive guest experience with helpful staff. However, significant improvements in room maintenance, cleanliness, Wi-Fi service and parking facilities are necessary to enhance overall guest satisfaction.
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