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Summary of reviewsWingate by Wyndham Ashland offers a generally positive experience for travelers, particularly in the areas of location and staff service. The hotel is conveniently located near the highway and Ashland University, making it an excellent choice for those visiting the campus or passing through the area. Guests enjoy easy access to nearby stores and restaurants, which enhances the convenience of their stay.
While the breakfast receives mixed reviews, many guests find it satisfactory, with commendable options such as the sausage skillet. However, there is a desire for more variety and improved quality, as some guests have noted limited selections and bland offerings.
The hotel's rooms are praised for their cleanliness, spaciousness, and comfort. Although the bathrooms are modern and well-sized, some elements, such as furniture and decor, are considered outdated and in need of renovation. Despite occasional issues like musty odors and noise disturbances, the rooms are suited for a comfortable stay.
Cleanliness throughout the property is well-received, with the rooms and bathrooms frequently mentioned for being pristine and well-maintained. Although certain areas, such as stained carpets and worn furniture, require attention, the staff's friendliness and attentiveness contribute to a positive experience.
The staff at Wingate by Wyndham Ashland stand out for their friendly and helpful nature. Guests often highlight their pleasant interactions with staff members, who are described as welcoming and personable. Praise for employees like Samantha, Tim, and the general manager Kimberley underscores the strong customer service provided. Though there are occasional remarks about staff disengagement, the overall sentiment is positive.
Finally, the beds in the hotel are a notable feature, with guests frequently commenting on their comfort and quality. The soft linens and nice pillows contribute to a positive sleeping experience, with most visitors expressing satisfaction.
Overall, Wingate by Wyndham Ashland successfully provides a clean, comfortable, and convenient stay, complemented by an amiable and attentive staff, despite certain areas needing minor improvements.
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Hotel with Rooms With Jacuzzi / Hot-tub
