InfoSummary of reviewsFalkensteiner Aktiv & Familienhotel Cristallo Superior offers an exceptional alpine retreat, nestled between majestic mountain ranges with a prime location directly adjacent to ski slopes. This strategic positioning provides guests easy access to skiing adventures, making it an ideal choice for ski enthusiasts and families alike. The charming village of Katschberg enhances the hotel's setting, offering a perfect backdrop for hiking and exploration.
The hotel receives significant praise for its outstanding breakfast buffet, offering a vast array of healthy and luxurious options that cater to all tastes. Dinner experiences are similarly well-regarded, with many guests appreciating the excellent food and friendly service. While some have noted inconsistencies in dinner quality, the overall dining experience remains largely positive.
Rooms at the hotel are spacious and well-furnished, often highlighted for their family-friendly design and stunning mountain views. While comfort is generally well-regarded, some guests reported issues with worn furniture and the comfort of certain beds. Cleanliness standards are high, though there are occasional minor lapses noted.
The spa and wellness facilities receive high praise for their relaxed ambiance and expert treatments, particularly massages. The pool area, equipped with indoor and outdoor options and tailored features for children, enhances the family-friendly appeal, though some guests note the water temperature can be cooler than expected.
Guests widely commend the friendly and professional staff for their exceptional service, contributing to the welcoming atmosphere of the hotel. Parking and ski facilities are generally convenient, with some challenges such as narrow parking spaces being noted.
Overall, Falkensteiner Aktiv & Familienhotel Cristallo Superior stands out as a top choice for families and ski lovers, offering a memorable experience with outstanding location, dining, and amenities, despite some areas for improvement in bedding and parking conveniences. Show more