InfoSummary of reviewsThe Highland Hotel by Compass Hospitality, located in the picturesque village of Strathpeffer in the Scottish Highlands, attracts guests with its tranquil, scenic surroundings and grand historic architecture. The hotel's prime location provides easy access to various activities, nearby attractions and stunning landscapes, making it an ideal base for both short visits and extended stays.
Breakfast at the hotel leaves many guests satisfied with its hearty and varied buffet, though some improvements in consistency and variety are needed during peak times. Dinner, however, often falls short of expectations with issues related to food quality and service speed being common complaints. Guests appreciate the comfort and cleanliness of the spacious rooms, although many note that the decor and furnishings are outdated and in need of renovation. Mixed reviews regarding cleanliness suggest some areas of the hotel would benefit from enhanced cleaning and maintenance.
The staff generally receive high praise for their friendliness and helpfulness, contributing positively to guests' overall experiences, albeit with occasional lapses in professionalism and efficiency. While the free WiFi is appreciated, its reliability varies, particularly in rooms on higher floors.
Families find the hotel to be welcoming and accommodating with spacious rooms and friendly staff adding to a relaxed atmosphere. Pet owners also commend the hotel for its dog-friendly policy, which ensures a comfortable stay for both pets and their owners.
Beds are clean and comfortable for the most part, though there are frequent comments about bed size and mattress quality needing improvement. The hotel’s luxury experience is highlighted by its historical grandeur and charming atmosphere, despite not meeting all contemporary expectations of luxury. Overall, The Highland Hotel offers a unique blend of historical elegance and modern comfort, ensuring a memorable experience for its guests. Show more
InfoSummary of reviewsThe Highland Hotel by Compass Hospitality, located in the picturesque village of Strathpeffer in the Scottish Highlands, attracts guests with its tranquil, scenic surroundings and grand historic architecture. The hotel's prime location provides easy access to various activities, nearby attractions and stunning landscapes, making it an ideal base for both short visits and extended stays.
Breakfast at the hotel leaves many guests satisfied with its hearty and varied buffet, though some improvements in consistency and variety are needed during peak times. Dinner, however, often falls short of expectations with issues related to food quality and service speed being common complaints. Guests appreciate the comfort and cleanliness of the spacious rooms, although many note that the decor and furnishings are outdated and in need of renovation. Mixed reviews regarding cleanliness suggest some areas of the hotel would benefit from enhanced cleaning and maintenance.
The staff generally receive high praise for their friendliness and helpfulness, contributing positively to guests' overall experiences, albeit with occasional lapses in professionalism and efficiency. While the free WiFi is appreciated, its reliability varies, particularly in rooms on higher floors.
Families find the hotel to be welcoming and accommodating with spacious rooms and friendly staff adding to a relaxed atmosphere. Pet owners also commend the hotel for its dog-friendly policy, which ensures a comfortable stay for both pets and their owners.
Beds are clean and comfortable for the most part, though there are frequent comments about bed size and mattress quality needing improvement. The hotel’s luxury experience is highlighted by its historical grandeur and charming atmosphere, despite not meeting all contemporary expectations of luxury. Overall, The Highland Hotel offers a unique blend of historical elegance and modern comfort, ensuring a memorable experience for its guests. Show more
InfoSummary of reviewsThe Highland Hotel by Compass Hospitality, located in the picturesque village of Strathpeffer in the Scottish Highlands, attracts guests with its tranquil, scenic surroundings and grand historic architecture. The hotel's prime location provides easy access to various activities, nearby attractions and stunning landscapes, making it an ideal base for both short visits and extended stays.
Breakfast at the hotel leaves many guests satisfied with its hearty and varied buffet, though some improvements in consistency and variety are needed during peak times. Dinner, however, often falls short of expectations with issues related to food quality and service speed being common complaints. Guests appreciate the comfort and cleanliness of the spacious rooms, although many note that the decor and furnishings are outdated and in need of renovation. Mixed reviews regarding cleanliness suggest some areas of the hotel would benefit from enhanced cleaning and maintenance.
The staff generally receive high praise for their friendliness and helpfulness, contributing positively to guests' overall experiences, albeit with occasional lapses in professionalism and efficiency. While the free WiFi is appreciated, its reliability varies, particularly in rooms on higher floors.
Families find the hotel to be welcoming and accommodating with spacious rooms and friendly staff adding to a relaxed atmosphere. Pet owners also commend the hotel for its dog-friendly policy, which ensures a comfortable stay for both pets and their owners.
Beds are clean and comfortable for the most part, though there are frequent comments about bed size and mattress quality needing improvement. The hotel’s luxury experience is highlighted by its historical grandeur and charming atmosphere, despite not meeting all contemporary expectations of luxury. Overall, The Highland Hotel offers a unique blend of historical elegance and modern comfort, ensuring a memorable experience for its guests. Show more
InfoSummary of reviewsThe Highland Hotel by Compass Hospitality, located in the picturesque village of Strathpeffer in the Scottish Highlands, attracts guests with its tranquil, scenic surroundings and grand historic architecture. The hotel's prime location provides easy access to various activities, nearby attractions and stunning landscapes, making it an ideal base for both short visits and extended stays.
Breakfast at the hotel leaves many guests satisfied with its hearty and varied buffet, though some improvements in consistency and variety are needed during peak times. Dinner, however, often falls short of expectations with issues related to food quality and service speed being common complaints. Guests appreciate the comfort and cleanliness of the spacious rooms, although many note that the decor and furnishings are outdated and in need of renovation. Mixed reviews regarding cleanliness suggest some areas of the hotel would benefit from enhanced cleaning and maintenance.
The staff generally receive high praise for their friendliness and helpfulness, contributing positively to guests' overall experiences, albeit with occasional lapses in professionalism and efficiency. While the free WiFi is appreciated, its reliability varies, particularly in rooms on higher floors.
Families find the hotel to be welcoming and accommodating with spacious rooms and friendly staff adding to a relaxed atmosphere. Pet owners also commend the hotel for its dog-friendly policy, which ensures a comfortable stay for both pets and their owners.
Beds are clean and comfortable for the most part, though there are frequent comments about bed size and mattress quality needing improvement. The hotel’s luxury experience is highlighted by its historical grandeur and charming atmosphere, despite not meeting all contemporary expectations of luxury. Overall, The Highland Hotel offers a unique blend of historical elegance and modern comfort, ensuring a memorable experience for its guests. Show more
InfoSummary of reviewsCoul House Hotel garners appreciation for its idyllic and tranquil setting among enchanting greenery and gardens. This historical country house provides a peaceful retreat with its noble charm and splendid views, making it a convenient base for exploring nearby attractions like Inverness. Visitors are welcomed by exceptionally friendly staff, including attentive hosts, which adds to the genuine warmth and hospitality felt throughout the stay. The hotel's location is ideal for those arriving from the Ullapool ferry, offering a serene stopover complemented by charming grounds and comfortable rooms.
The culinary experience at Coul House is a significant highlight, with breakfast and dinner impressing guests with exceptional quality and service. Breakfast offers a delicious Scottish menu, praised for its variety and superb preparation. Although the tea has room for improvement, the overall breakfast experience stands out for its generous portions and delightful atmosphere. Dinner continues the trend of excellence, with guests describing the food as fantastic and outstanding, enjoying fine dining without leaving the hotel's comforts.
Rooms at Coul House exude charm and elegance, frequently noted for their comfort and beautiful views. While some find the rooms slightly small for the price, the overall cleanliness and modern renovations are consistently praised, enhancing the tranquil ambiance. Impeccable cleanliness is a hallmark of the hotel, reflecting across its spotless accommodations, well-maintained grounds, and welcoming atmosphere, contributing to a relaxing experience.
The staff at Coul House Hotel provide outstanding service, marked by friendliness and attentiveness. Their dedicated efforts ensure that every guest feels special, creating a homely and comfortable experience. Exceptional cleanliness and accommodating service combine with subtle touches of luxury to create a first-class stay that promises both comfort and sophistication. Coul House Hotel excels in delivering a luxurious and memorable retreat, harmonizing elegance with warm hospitality. Show more
